Microsoft Support & Discussions

Original title: Win XP, SP2 Hello: I have Windows XP, SP2. I ran the 8.1 Upgrade Assistant program for my PC and it says “platform not compatible”. My machine is 32-bit, 3GHz processor, 2 GIG RAM, 256 MB hard drive, NVidia graphics card. Evidently can not up upgrade this to 8 as this machine is only 32-bit. I need to upgrade this to SP3 before April 8th. I need a VALID, WORKING LINK where I can upgrade the operating system. NONE of the links provided at Microsoft's site work. Please help. Continue reading...

Hi all, I need some help as I'm having issues in getting my new PCIe usb 3.0 card to work. Basically I've got myself this PCIe USB 3.0 card (so can finally have some better transfer speeds on the go). It states it needs a "PCI-Express slot must be version 2.0 or higher" to get the usb 3 speeds of 5GB/s; otherwise version 1 will be limited to 2.5GB/s. I have the Asus P6T motherboard which has: 2 x PCIe 2.0 x16 (dual x16, blue) 1 x PCIe 2.0 x16 (x4 mode, white) 1 x PCIe x1 2 x PCI This picture will aid you. My understanding of this is that I have a small white one which is version 1 (directly under the first blue PCI-E version 2), currently wher…

I have an expensive embroidery machine with software that runs under XP. By expensive, I mean $10k'ish. The manufacturer is out of business, so there is no chance of obtaining patches if it turns out that it doesn't work with newer windows versions. I really would like to have a an install DVD with all updates and service packs. I fear that my existing OEM copy will not install if my hardware changes, so I have to plan for the worst. What's the chance of ordering such a thing from Microsoft? Continue reading...

I had used C: drive for VM once, and create a ghost image for OS backup, After that, I had switched D; drive for VM, but not update the ghost image for OS backup. After I restore my OS image, and find that C: drive is used for VM instead of D: drive, but pagefile is kept on D: drive, and I would like to know on how to delete unused pagefile on D: drive. Does anyone have any suggestions? Thanks in advance for any suggestions Continue reading...

I have a gateway GT5468 I have tried downloads nothing. I`ve used my blackberry SD cards usb flash drives even my laptop is there any help for me at all. I am new to all this tech. been trying for hours my girlfriend getting upset. is there anything out there. thank you anyone. Continue reading...

Hello, My management asked me to update sophos antivirus in all of our client pcs. I have created a batch file to install sophos silently which is located on the main servers shared folder. Now, I just wanted to run this bat file in all my clients from server. Is there any way to create a bat file which can be run from server to all client pcs by providing IP addresses??? Please help... otherwise I needed to install individually. Continue reading...

My Laptop can no longer detect any bluetooth device. My bluetooth device cant also detect the bluetooth of my laptop. I have already tried all the possible solutions stated in the Windows Help and Support. I also tried to reinstall my bluetooth driver but an error message prompted: "'Error applying transforms. Verify that the specified transform paths are valid.". I suspected that it is just a bug in the new update of my bluetooth driver so i decided to rollback to the older version of my bluetooth driver installer but still, same error message prompterd disallowing me to continue. Can you help me fix this??? Continue reading...

Good morning, I have the Inspirion 5221 and my touch screen capability has just suddenly stopped working. I have tried looking for the pen and touch option that I read about under the control panel, but it isn't there. I located the dell touchpad and it says the drivers are updated. Please advise. Thank you for your assistance. Continue reading...

Recently bought a new quantum gamepad model no. QHM7468-2A with single motor vibration but i cannot turn on the vibrations, it says windows shell dll error....plz help.....thanks in advance..... Continue reading...

My web camera stopped working and is not listed in my imaging device file or any other file. How do I reinstall it? Continue reading...

I purchased a notebook with Windows 8 Home version for a new job. I found that I can't bring in personal computers at my new job, so I sold it to my sister-in-law. How do I change the Administrator account to her name and her email address? I have already loaded Office 2013 onto the computer, so I don't want to lose those programs. I can reload Office 2013 if it would be simpler to reset the computer to make it like it was when I bought it from the store. Continue reading...

I created a new account for my daughter and turned on Parental Controls. I only used the Application Access portion. I Chose the option to only allow applications I choose, and made sure all were disabled. I then logged in to her user name and was surprised what happened. First off, Internet Explorer still worked. Though I start with this one because as I understand it as an IT, IE is part of Explorer, so it sorta has to work no matter what. But I still don't fully understand it. Then I realized all of the games worked. Solitaire and such. Why is that? I didn't allow those. Next I realized Command Prompt works... Not only that, but I could …

I want to be prepared in case I cannot obtain a Product Key for my 64-Bit Windows 7 Ultimate, which I have had for the past year. Yesterday, unexpectedly Microsoft blocked my Product Key. Originally this computer came with Home Premium. The vendor of the upgrade provided a new Product Key which Windows Activation would not accept. The Telephone option, which allowed no humans, stated that I had Ultimate installed on more than one computer, which is false. Oddly, I can still do Windows Update. Additionally, I ran Genuine Advantage which generated a Diagnostic Report that showed no errors. Can I downgrade without data backup? What do I need to to? This did not rese…

Someone accessed hotmail on an old device. I changed hotmail password but it didnt require new password on smartphone. Howdo I make sure no one can access it on d device now??? Continue reading...

I currently just built a PC and have to activate a Windows 7 Professional Key with-in 30 days. I tried the key I had but Microsoft said the key doesn't work so I have a key for Windows 8 now and don't know how to upgrade to Windows 8 from having 7 days left on my Windows 7. I don't know if it is possible but any help will do. Thank You. Continue reading...

Since 3/19/2014 this update has tried to download unsuccessfully. What do I need to do? Continue reading...

Windows 8 upgraded to W8.1 some months ago. So far only minor issues except for the following: Windows update fails for Defender Updates. Windows Defender version: Antimalware Client Version: 4.4.304.0 Engine Version: 1.1.10401.0 Antivirus definition: 1.169.559.0 Antispyware definition: 1.169.559.0 Network Inspection System Engine Version: 2.1.10302.0 Network Inspection System Definition Version: 110.22.0.0 Following is a screenshot of the Windows Defender error message. Internet works All Outlook Email accounts work Store updates work Everything else works well except this update for defender. I've tried cl…

When I try and include a process to be excluded I get a list of Disk drives to select from! Continue reading...

I'm using Microsoft Security Essentials software which includes a scan. Should I be running Microsoft Safety Scanner too, or are they one and the same. I'd also like if someone could advise regarding what other safety programs are necessary. Many thanks Continue reading...

Hi , MSE is very nice , but can they do one thing , in its next update ,can they add an extra option of scheduling full scan , as quick scan is needed daily , but we also need full scan weekly. Also, a feature of scanning automatically when a removable drive is plugged in. I think it might make MSE better.. Continue reading...

This has appeared on my laptop - i cant uninstall as it doesnt appear - it is popping up adverts left right and centre - i've attempted tp manage add ons and can see the file but it wont let me disable - any idea how to erase this from my laptop ? Thanks Steve p.s i'm using internet explorer 11 [Moved from Internet Explorer] Continue reading...

How do i get rid of this virus it tells me to call number......I like to call and put my foot up there....lol.......How do i get rid of this i cant use computer Continue reading...

JRT were unable to delete the following so what can be done to get rid of them? HKEY_LOCAL_MACHINE\software\conduit. HKEY_LOCAL_MACHINE\software\Wow6432Node\conduit It was only after trying to get tid of the above that the following message began to appear. "documents. library-ms" is no longer working please delete. This applies to everything in the library and also contents of 'new library'. Is it likely that the two things are connected? Whether or not, what can I do to rectify the problem(s) ? Please help. jenufa Continue reading...

Hello! I am new to bash programming, and I have messed around with integers and matrices, but I am curious if doubles can be used. lets say I have a file like... 14.23 15.10 10.90 Now I want to find the smallest DECIMAL value of these and print it out. So 15.10 would be the printout. Can I write a bash script for this? I would like to use awk because I feel it is the easiest. Continue reading...

I am trying to come up with a ballpark figure for my download speed. But the results are not showing up in the text file. Thanks. # Download_Speed.sh # cd Documents lftp -e 'pget URL address exit; ' >> Download_Speed.txt rm Ready Heroes.mp4 Continue reading...