Microsoft Support & Discussions

I have tried reading all the relevant posts and scoured the earth for this solution, if someone could help I'd appreciate it. A dear friend passed away and I was given her PC - a fast XP with SP3 which (being elderly) she only used for web & emails. Her account was "Judi". I had noticed sometime ago that on her logon screen, that there was another user called "Fiona" (she told me an old work collegue who probably stayed with her). Now a friend in Lions needed a PC as his very elderly HP had failed completely fortunately I managed to copy his files before he disposed of it - I offered this newer PC to him after I "set it up" for him. I set a new ac…

Is there any benefit in using the Desktop Cleanup Wizard as this simply moves the shortcuts to another folder? Continue reading...

OK need a bit of help will try to make this short and sweet. After 5 1/2 years of hicups broken registrys etc. I decided to reinstall the XP PRO OS, first tech was a disaster, 2nd tech no better, 3 atleast knew what he was doing. OK so he got about 90% installed correctly with a few minor files missing and 2 drives which could not be found. Started updates Friday 21 first was 138 XP security Ie 8, etc. the following updates in smaller batches thru Sunday, no issues. last 2 however upon reboot on start up pop up firewall is off, went to control pannel - opened wirewall setting and sure enough it was disabled?????? after the last update and firwall turned off I have no…

My computer is in Windows xp professional os environment. When my dvd r/w stopped working, I installed the new one. And it worked for a while But now, it won't burn the videos. In my computer, it shows as DVD-Ram not R/W. I am guessing that maybe it has to do with corrupt registry? Can anyone help me that my computer recognize the drive correctly. Thanks in advance for any help. Continue reading...

I have a few videos I was making in Moviemaker a year ago, that will not open after a fresh Windows XP SP3 instal, so I can't finish them. The files are not recognized in the new instal, even though it's the same Windows. Does anybody know what's wrong, and how to fix this? I need to finish making my videos. Thank you! Continue reading...

Well i started installing windows 8 from Ubuntu 13.10 after completely wiping my harddrive and then at the "install now" my screen went completely blocky and unreadable so i stop and connect to my IGPU and it works fine and i think nothing of it then i get through the entire installation put my gpu back in and STILL unreadable and blocky so i very carefully manage to install the geforce experience and now i have no display at all when i started installing the drivers.... please help. GPU:Galaxy GT610 Monitor Acer x191w Continue reading...

I have just installed the latest update for Windows 8 for my Laptop. When I restarted afterwards my Desktop icons were missing and the screen kept flashing blue every 4/5 seconds. I was also unable to open any of the programs located on the Bottom taskbar and they would also disappear every time the screen flashed blue. I restarted the Laptop twice and while my desktop icons returned the screen-flashing problem was persisting. Does anyone know what might be causing this because it has made my laptop unusable and I need it for stuff. Thanks Continue reading...

I would like to have a computer on our network wake another computer that is in sleep mode when the first computer tries to access the sleeping computer's shared files. Is that possible? Continue reading...

I am currently trying to log my live account into the windows mail app or any other app that needs a live account, but it keeps saying I need to fix a few things on my account, when I click "fix it", I go to IE and it says my account is missing key info where I have already added every bit of info onto my account and when I hit I agree to the terms and conditions, one of two pages come up, either that the web address is not available, or there are temporary service issues. I have been having this same problem for 2 days and I can't find any solutions to this problem. I really could use help on this topic right about now!! Continue reading...

1. I am about to purchase a new Windows 8/Dell and I need the answer to above to set it up. 2. I have documents and photos on a separate USB Flash Pen which I wish to copy to Windows 8/Dell. How does this work, please? 3. If I opt to sign into new Windows 8 with Local Account, what Apps will be excluded. I have a microsoft account also but I prefer the Local Account sign in. 4. Silly question, but does Windows 8 come with 'My Documents' and 'My Photos' folders already installed or do I need to create these myself? I have looked at several tutorials, but I am not clear on this question. Continue reading...

Hi I'm transitionning to a new computer with windows 7 64 bit, and I can download the driver from hp site but when I get to unzip it , I receive the message above. Anyone can help me with this? Thanks Continue reading...

My PC has been freezing recently when ever I play games. I can play for a hour then freeze or a whole day with out freezing. It isn't about fans I know that for sure, but idk when I tried doing a windows update a while back any game would make Nvidia stop working Help pls. Description A problem with your video hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Extra information about the problem BCCode: 117 BCP1: FFFFFA8010DDF010 BCP2: FFFFF8800F3DBBBC BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Ser…

Hi, I've been using my Plantronics Audio995h headphones for a long time with the same laptop I'm using now. One day, I was shutting down my computer and it had started installing updates. Unfortunately, I was dubmb enough to interrupt the installation and force-shut-down my laptop. When I restarted my laptop, all the drivers were either corrupted or deleted. But luckily, I managed to install them all over again. But my camera driver and this headphones driver doesn't seem to be working ever since that day. I've contacted them on their website and they just respond that the headphones use these drivers and are plug and play: C:\WINDOWS\system32\drivers\drmk.sys C:\WINDOW…

I have a shared user account on the domain that keeps locking out every Friday. A small group of users (on Windows 7 workstations) share this user account connecting to a Windows 2008 Server. The issue could probably be avoided if each individual user had their own domain account and their workstation, but unfortunately that's not how it was setup. All the workstations are shared among this group as well as the domain account in question that keeps locking out. The account is actively used through out the week (Mon-Fri) by the same users, but only on Fridays that the account gets locked out. Normally these users never log-out during the day, but they do have to log back i…

I am having intermittent problems with Windows 7 sp1 32 bit stopping during the splash screen. I have run the startup repair many times and it never finds anything, or changes anything, unless of course I allow it do a system restore. It does not matter if I do a repair, a restore, or nothing at all, after several tries Windows 7 will successfully start up. Then my Acer Aspire laptop will function normally until I shut it down. I did a sfc /scannow, and it completed with a message that it had found corrupt files it could not repair. See the log file. Next, I was advised to install, Windows6.1-KB947821-v32-x86.msu hotfix, which I did, and it completed successfully…

I was watching a video when I got a pop up. The security page popped up and said something like upkendint.com has been reported as an unsafe site and that you should not proceed to it. I searched it up on google but nothing came up, and when I searched it up on the safeweb.norton site it didn't really tell me much aside from that it poses a drive by download threat which scared me a little. I tried majorgeeks but I didn't really go in depth with my search. I am not really sure what to do now, as I checked my add ons and the only 2 I have enabled are shockwave flash object and shockwave activex control from adobe and Microsoft and it still tried to pop up. I'm not…

how do I get rid of it Continue reading...

I'm getting inundated with pop-ups from "Air Software" with a funky link that says: Air Software (“Air Software”) strives to provide exceptional software products that help to make the experience with your personal computer more enjoyable. Software Updater is a software product created by Air Software that, once downloaded and installed by you, will scan for third party software products that have been installed on your computer system. Is this legit or some type of malware/virus - what should I do? Continue reading...

Some unwanted programs installed themselves on my computer. These are Webs Searches, Adware.Feven, JollyWallet RegClean Webs searches has completely hijacked my browser and has realy annoying adverts which pops up every time. When I tried to uninstall these via - START - PROGRAMS, then uninstall first wa was told that I had not permission to uninstall them and needed to consult my administrator. I then Scanned my computer using my Spyhunter basic package which I purchase half yearly. I used Spyhunter sometime when my computer was infected by Tuvaro. So I thought It would be the same with the present situation. But after scanning, the unwanted programs disapp…

Ran Defender offline and virus still in computer. Dont have original Windows 7 CD to run as requested. Thanks, Ken Plaisance, *** Email address is removed for privacy *** Continue reading...

Hi, i checked on rhel VPS is running sshd (service ssh status) But i cant connect via putty: "Network error: Connection refused" Please which log file in my centos rhel linux i need to watch or what are steps to do to discover cause? Continue reading...

Hi, im facing an issue with named, please can anyoone help debug this for me & future readers? Quote: [root@* /]# service named status rndc: connect failed: 127.0.0.1#953: connection refused named is stopped [root@* /]# service named start Starting named: Error in named configuration: /etc/global.options.named.conf:5: 'options' redefined near 'options' [FAILED] This is how the file /etc/named.caching-nameserver.conf looks like: Code: // // named.caching-nameserver.conf // // Provided by Red Hat caching-nameserver package to configure the // ISC BIND named(8) DNS server as a caching only nameserver // (as a localhost DNS resolver only). // /…

Hi, im facing an issue with named, please can anyoone help debug this? Quote: [root@* /]# service named status rndc: connect failed: 127.0.0.1#953: connection refused named is stopped [root@* /]# service named start Starting named: Error in named configuration: /etc/global.options.named.conf:5: 'options' redefined near 'options' [FAILED] This is how the file /etc/named.caching-nameserver.conf looks like: Code: // // named.caching-nameserver.conf // // Provided by Red Hat caching-nameserver package to configure the // ISC BIND named(8) DNS server as a caching only nameserver // (as a localhost DNS resolver only). // // See /usr/share/doc/bind*/s…

Server is stuck at "Stuck at "bringing up interface eth0:"" after i hard reset the server I have IPMI access, please help me diagnose the cause if you can :( ----- EDIT: i started IPMI again and then i saw server was up and running. Continue reading...

Which distro would meet the need to stream/download videos. I have live Knoppix bit it wont run many video types. thanks. Continue reading...