Microsoft Support & Discussions

I've had a serious crash of my Lenovo laptop that is running Windows XP. I've been able to get the system back up and running by using the techniques offered in two of Microsoft's "papers" (for lack of a better word). I've performed a complete system test using Lenovo's Rescue and Recovery software and a full scan using Maywarebytes. So far, I can't find the problem. But I did install a large update to iTunes virtually right before this happened. Does anyone know whether or not the iTunes update could have corrupted my registry files? Lura Continue reading...

What can you tell me about using a Roxio easy VHS to DVD software package with this laptop and your Windows XP software. do you have any knowledge about drivers, directX9 graphic card, DVD writers to burn DVDs??????? Continue reading...

Just found out that my 5 year old desktop can not be upgraded to Windows 8 from XP because of an incompatible bios. Already discussed this issue elsewhere Like a lot of home users the desktop was used for more serious work like Word, Excel, PowerPoint and Photo editing high quality pictures. What are the opinions on just letting a high quality antivirus like Bitdefender do the protecting and just letting go that Microsoft will no longer support security updates for XP. I know that one possibility is just keep disconnected from the internet forever. Just wondering. Continue reading...

Hello, Does anyone know how to have a dialog box with a custom message pop up any time that a specific program is opened? The computer is running Windows XP Professional 2002 with Service Pack 3. The program is used to operate a scientific instrument that keeps getting damaged by lab users who disregard printed instructions around it. Ideally, I could have a dialog box pop up that requires users to click an "OK" button before the program opens. I've spent some time browsing the web for ideas, but have so far come back empty-handed. The program is usually opened from a shortcut on the desktop. Many thanks, Jeremy Continue reading...

I just put together a computer and loaded XP. Before you chastize me, I know it is ancient and about to run out of support, so I am doing this now because I already own an XP disc and cannot afford an upgrade right now. I just want a simple machine to email, that's it. This machine should be adequate. After loading the OS, I tried to run Windows Update, I know there are about a thousand updates. But when I tried running Updates, first it told me I had to update my browser to Windows 8 so I did, and re-booted. Now when I try running Windows Update, It quickly tells me "The website has encountered a problemand cannot display the page you are trying to view." …

Original Title: visio Surface RT, what's the point of a tablet that can't run software developed by the manufacture that made the device... Has anything been done to resolve the issue of running visio on the RT? As per other comments I will need to open visio doc's If not its going in the bin and I will go back to Apple. Continue reading...

Hi, I use to burn cds successfully on both cd-r and cd-rw and now I cannot burn on either. There is not an error message, it says the same as it always did, i.e., burning to disc and the incremental stage of burning. However the disc remains blank, and Windows Media Player says it has successfully done the burn. I have tried troubleshooting, but it didnt seem to address this particular problem. Can someone help please??? Thanks Continue reading...

I use windows 8. I have 300 gb hard disk storage. Being fond of watching movies I have collected almost 85 gb of movies and kept in a separate hard disk partitioned 100 gb. since then whenever i play any new movie they hang for some interval of time. In vlc player an error pops out "VLC could not read the file (Bad file descriptor)." I also tried km player. But it stops again and that also at that same time interval in the movie. I thought that must be a problem due the lack of space in the drive, so i cleared some space about 33 gb, but same thing continues. I tried to copy into another drive but the copying stops at a particular point everytime I try to copy! I even che…

your excuse is mcafee needs to to come up to check email. well I want to disable it due to the fact my son does not use email. it has been over a year. I know your tech staff is smart enough to figure this out. I am using family safety for my teenage son, I need to check on his websites. please fix it. it drives him crazy. thank you mary Continue reading...

can't email from share charm or mail app on windows 8, HP laptop Continue reading...

Hi, I'm having the same problem with a Photo Kiosk KVS from Photo Para....... I'm using a piece of software that only allows this one application to run, disables the corner thingies and the windows button on a samsung ATIV 500T win8 tablet. The problem is that the software doesn't disable the pinch/zoom feature so the clients are trying to get their photos larger thinking that the zoom will work but it's screwing up the kiosk application as it has it's own zoom. I tried to find the options to turn the feature off but my tablet says that I don't even have a mouse installed. Please help! Carl Split from- https://answers.microsoft.com/en-us…

Hello, I have a DELL Inspirion 14R with windows 7 installed on it. Yesterday Wifi was working fine, and today it's not. Wireless adapter isn't listed in change adapter settings or even device manager...However ethernet connection works fine. I tried to reboot using the last configuration and nothing has changed. Any idea on what the problem might be, and a solution would be more than welcome :) Thanks. Continue reading...

I have 2 hidden files in my Windows 7 (64-bit) System32 folder with File Extension: C7483456-A289-439d-8115-601632D005A0. C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 What are they for? Does the file extension have a common name? What will happen if I delete them? Continue reading...

I have downloaded from Microsoft version of windows 7 prof in iso form and burned a cd/dvd with the latest level. i inserted the nurned CD and executed the setup.exe file. I have followed the instructions to install to the letter of the law but once the install starts ( windows is expanding files...) I get the error message that the installation was cancelled and windows could not prepare the computer to boot into the next phase of installation. Anyone have an ideas as to why this is happening? Continue reading...

I have a 2 year-old Acer PC with i3, Windows 7 Home Premium, equipped with four different memory card readers. For a while the card readers used to work, but now, they won't recognize that a card has been inserted. Let me be more precise, an activity light does show that a card is inserted, but when I click on the drive letter, a dialogue box tells me to "insert a card in drive..." No, it isn't just this card (I knew you were going to ask). It's the same with all cards, CF or SD. whether 1gb or 16gb. I have run all the troubleshooting I could on the system. The device manager tells me the devices are working properly. I've checked the drivers, and microsoft assures…

Original Title: Language bar I unintentionally turned off my language bar with four language capability. How do I recover my language bar? Continue reading...

I recently installed and paid for an (alleged?) protection program called "Windows Web Watchdog". I have since gotten some indication that it a fraud and is contributing to some problems and strange messages popping up (e.g. frequent requests to take "surveys"; something called "truisms" oftenb mispelled, etc.). I should have Microsoft Security Essentials running on my computer, but when I attempt to activate it, I keep getting this Windows Web Watchdog screen coming up. Can anyone verify if Windows Web Watchdog is a valid protection program... or is malware of some type? Continue reading...

hang on c;\Program File\Common Files\Intel\IntelIDH\NMS\Generic\Include\Connections.js...whats the problem??? error codes 0x800705ba 0x800106ba also MSE shuts down after a period of non computer use have to reload the te definitions often Continue reading...

RunDLL, ERROR, specified module could not found. Deleted the file when virus cleaning, therefore getting Error at the start-up Continue reading...

Hello! I got headache with sound stuff in SuSE 11 SP3 using Audio device (Intel Corporation Haswell HD Audio Controller). The driver is "snd-hda-intel" as result in "lspci -vvv". I added a "model=generic" in the options but it returns "No elems found" in alsamixer. I tried also "model=auto" luckily it will open now the alsamixer but you can't adjust the mixer it will always be in zero value. Still no luck using "aplay" it always return an error result "ALSA lib pcm_dmix.c:1008:(snd_pcm_dmix_open) unable to open slave. aplay: main:590a; audio open error: No such file or directory" Anyone there knows the options for Haswell audio driver? Let me know if you need further deta…

How do I open root using Thunar and Dolphin ? Thanks. Continue reading...

Here is one guy's adventures in getting a 4K display "monitor" up and running under Linux. LXer: Better Than a Quad-Head Display: My Adventures with "4K" 2160p and Linux SPOILER: success! after i saw his screen shot i started lickin' my chops... Continue reading...

Hello All, I have an Acer Aspire 5520. It has a 1.8 GHz Athalon dual core processor, 3 gig of ram, and nVidia GeForce 7000M graphos with 256 meg of memory. I thought of using open Suse, but hear Unbutu is better for laptops. Continue reading...

I am using RecordMyDesktop to record Linux Mint Mate tutorials. The program is easy to use and the output quality is quite good. On the fly encoding is impossible - even on my i7 CPU and 8GB of RAM. So I do the deferred encoding. But that takes forever. A video of 266MB took about 40 minutes to encode - that beats even the Microsoft Expression Encoder 4 on Windows 7 which is also very slow. I noticed that the encoding is done with only 1 of my 8 cores. The core runs at 3.6GHz but it would certainly be better if all 8 cores were used. Does anybody know of a way to set the RecordMyDesktop to use more than 1 core. Continue reading...

RealPlayer Cloud is a new way to store, find, and share videos. Rather than simply holding videos like a service such as Dropbox might, video is the singular focus of RealPlayer Cloud, and it plays multiple formats on desktops and mobile devices. Once you upload a video to RealPlayer Cloud, you can view it anywhere. The universal app for iOS devices has sections for recent videos, your videos, collections, sharing, and web videos. You can share video through email, Messages, Facebook, and Twitter. To share, hit the share button in the top right corner of a section, tap Share, then select your desired videos, tap the button at the bottom of the screen, and pick your ser…