Microsoft Support & Discussions

i beleive this is a system tools or files, i wonder why this antivirus program deleted this 2 file, had bought new PC having preinstalled windows 8, i have uninstall macafee as i thought it will solved the upgrade error message during windows 8.1 download and update, but it did not hehe,.. so i have installed comodo in replace, i need to somehow, i have executed some full scan and detected 2 suspicious file? this 2 "OAtool.exe " and "MemRNvs32.exe" i beleive this somehwere a system tools thats essential and necessary? tools? for something else Pls. educate me about this 2 file anyone?! who can remove my suspicion about comodo? thank you very much :) a…

Got the Defender Alert and when open the detail: Detected Items: Trojan:Win32/Sirefef.AN Advice: Remove this software immediately. Resources: file: C:\Users\Ken L\AppData\Local\GoogleDesktop\Install\............ Question: 1. Not sure if I really got the virus? 2. What is the proper way to clear the virus ? Continue reading...

Hi, I tried to download a free AI reviewer, big mistake, with it came something called, secure.conduit.com. I uninstalled both the AI reviewer and secure, etc., but it won't go away! Their search engine keeps coming up. I try inputting my own into the browser, which works temporarily, then all kinds of advertisements come up and a msg. from Windows Defender warning me against the site that appears. I'm also getting a constant, "Internet Explorer has stopped working, will check to see problem and close program", which doesn't happen. I have to click off the dialogue box. Needless to say, I don't know what to do since I thought by uninstalling that would solve the pro…

how do i know if i have the trojin viris we have windown 8...which is not on the selection below so i picked 7 Continue reading...

Can a character driver be access by multiple user space applications because as i remember when we register_chrdrv(&fops,major) and when user space code opens this file under /dev/char the user space code gets a file handler to perform read/write/ioctl system calls now if there is another application which is trying to access the same file i mean another application accessing the same character driver so my question this is it possible multiple user space code can access single character driver in kernel space Continue reading...

Has anyone else noticed that some of the latest releases of Linux Distros are having some problems? Case in point, Ubuntu 14.04 and it's non-working Bluetooth. Another Bluetooth issue is hitting Arch and it's off shoots like my beloved Manjaro. Also, a .deb package that was working under Point Linux no longer works and I'm not sure why. It just seems like a lot of different Distros have been going through some teething pains or something. I just hope they get all of this stuff figured out sooner rather then later. Continue reading...

Hi, Is it true that a driver is needed for each level of hardware connection? For example, on my board there is a touch screen, between the touch screen and the SOC there is a touch screen controller chip. The controller chip is connected to the SOC on its i2c bus. So is it true that the following drivers are involved? 1)a i2c but driver, 2) a driver for the touch screen controller chip, 3) a driver for the touch screen. Thanks, Wei Continue reading...

How can I install either the standard or the international keyboard layouts with the dead keys that Windows uses? I just discovered that several characters that I use (pilcrow, esset, generic currency symbol) cannot be entered using any of the English layouts. I cannot use the Dvorak or Colemak because they are not compatible with the layout of my keys which would be confusing. Actually, I would like to use my customized layout based on the afore mentioned U.S. International layout created using Microsoft Keyboard Creator. Unfortunately, it does not work even with Wine. Continue reading...

Came in the mail yesterday. Cost was less than a Windows or Office DVD. Refurbished, not new. Price : Quote: Now:US $119.99 Specs: Screen Size: 11.6" Screen Resolution: 1366 x 768 Processor Type: Intel Processor Model: Celeron 847 Processor Speed: 1.1GHz Processor Core: Dual-core Cache: 2MB Operating System: Chrome OS System Memory (RAM): 4GB RAM Expandable To: 4GB Type of Memory (RAM): DDR3 Hard Drive Type: SSD Hard Drive Size: 16GB Hard Drive RPM: Not Available Optical Drive Type: Not Available Optical Drive Speeds: Not Available Digital Media Reader: Yes Graphics: Intel HD Video Memory: Shared Built-in Webcam: Yes Networking: Integrated 10/…

While increasing market saturation and fierce competition in the smartphone space may be a concern, the latest market share stats from IDC show no evidence of both Apple and Samsung slowing down. Numbers published for the first quarter of the year show Apple closing the gap between itself and the rather dominant Samsung. Continue reading...

AT&T is reportedly interested in acquiring satellite TV provider DirectTV. DirectTV is currently the second biggest U.S. pay TV provider, with roughly 20 million customers while AT&T's TV business reaches roughly 5.7 million. Combined, AT&T and DirectTV would be better positioned to compete against Comcast, especially when and if their Time Warner Cable buyout goes through. Continue reading...

Is there an App Store app you can't imagine doing without? Each and every single day there is hundreds of apps submitted to Apple for inclusion in the App Store. Some of them are great and some of them, not so much. The App Store is often times hard to navigate and finding great apps can be related to finding a needle in a haystack. But every now and then you find exactly what you're looking for and that app, whatever it may be, never leaves your device. It's an app you use every single day, love to use and can't imagine not having it available or how you ever managed to get on without it before. Do you have an app like that? Continue reading...

For a lot of folks spring is finally here and that means green grass and flowers finally in bloom. There's nothing like seeing the light at the end of the wintery tunnel to put you in a good mood. That also means it's a great time to get outside, breathe in the fresh air, and take in the changes around you. Your challenge this week is flowers. Like last week, it's a great opportunity to get out there and grab some macro shots if you've got accessories such as an Olloclip! The contest begins today and ends Tuesday, May 6th at 6 p.m. Eastern time. Good luck! It's also time to announce the winner of our last photo contest! And the winner is... Cont…

T-Mobile has finally closed a deal to acquire highly-valuable 700MHz spectrum from Verizon, enabling the next wave of network upgrades for the carrier. In the wireless world not all spectrum is created equal, with lower frequencies being more desirable because they travel further distances and better penetrate buildings. Both of these attributes are badly needed on T-Mobile's network as it traditionally operates on much higher frequencies between 1700 and 2100MHz, and T-Mobile CTO Neville Ray has a good idea of what they will do with it. Continue reading...

One of the best things you can do to create a great user experience in your app is to launch quickly. No doubt you’ve patiently (or impatiently!) watched a progress ring spin while waiting for some apps to come up. For apps that rely on web content, however, much of the startup time is spent waiting for HTTP requests to come back with that content. But of course, the user’s network speed and the responsiveness of the servers are out of your control. So can anything be done to improve startup performance? Fortunately, yes! Starting with Windows 8.1, you can ask Windows to prefetch your most important content so it’s immediately available when you make the request. That …

Hi guys, I'm Rok, I'm new here. I have a 2002 XP Home Edition, Service Pack 3, Optima desktop computer. My story is this. I've been getting phone calls to my silent landline number on a regular basis, from people claiming to be an authorised Microsoft Contracted Online Computer Repair company, replying to a Microsoft request to call me and to attend to my error reports I'd been sending about my Blue Screen STOP errors I still get at varying time intervals, weekly, fortnightly then nothing for many weeks, even when just sitting and playing Solitaire? Firstly I asked the caller how he got my silent number? Claimed he got it off the Windows Global Server. Yeah??? …

my old computer xp reconizes my external disk drive when I play dvd/cds but when I use a labeler to light scribe a disk, it only shows the drive that came with the computer, and does not recognize the usb drive. what do I do to get the computer to recognize it to burn a l/s label Continue reading...

Help please. I can't load update KP2936068 on my on my XP Professional. I keep getting error code 0x80070052 Continue reading...

Hi. I am trying to set up a VPN server on my XP computer at home, to bypass the internet blocks on my school's network. I managed to set up a VPN server on my laptop with WIN7, but I don't want to have it running all the time, so I figured it would be more convinient to set up the VPN on my old XP computer. Anyways, I believe I have done everything I'm supposed to. I have forwarded port 1723 in the router and opened port 1723 and IP-protocol 47 (GRE) in the firewall. I have also selected ports in the properties for the internet connection for the VPN, which do not mix with the DCHP server on my router. However, still, when I try to connect from my school's…

My new hp photosmart 7525 prints images, but the images are off-center, and a white border (anywhere from 0.5 to 2 cm wide) appears. Sometimes a singular border is along a single side, other times along perpendicular sides. The orientation seems to be dependent on which file is selected. These borders appear despite my selection of "borderless printing" for 4x6 glossy paper. HP tech support says that the problem is an application (Windows Picture and Fax Viewer) problem and not a hardware one. I would like a photo without any border. Continue reading...

Original title: checking Disk Repairs So my laptop was running slowly yesterday and I made sure to check the antivirus software to see if it was currently running, and it was. So I then clicked the repair disk option last night before I went to bed, expecting the problem to be fixed in the morning. I woke up to it still repairing my disks, so I turned off my laptop and turned it on again. Now I am stuck at a black screen with my cursor and that's it. Every time I turn off and on my laptop, it comes up with a screen that says "automatically completing repairs" and then goes back to the same black screen again. How can I fix this? Continue reading...

I am tryiing to upgrade from Windows 8 to 8.1 but the app won't download and I keep getting error message 0x80070004. I have tried installing with my antivirus disables but get the same error message. I have gone to the security center and "fixed problems". I am not sure what else to do. Any help would be greatly appreciated. Continue reading...

I have a problem with admin password. Here's what I did. PC was set up with user joe as admin. Created new user jim as admin. when I did this it asked only for my email address which I supplied. This email is not linked to anywhere. It is simply an email address. New user created. Changed original user joe to normal user. Then I tried to log in as admin and it asked for password which I dont have. I cant change anything either as the normal (as he has no admin rights) or as admin as I have no password. help ? Continue reading...

Hi, I'm currently using windows 8 and the task bar is ALWAYS transparent. It's extremely distracting as I often need to have more than one word document or PDF file open at a time. I can see parts of the words in the task bar and it looks like it's malfunctioning (even though it isn't). I have already tried by changing the color in the personalization nonsense. All it does is make the colors painfully bright/intense and does not solve the issue of translucency. How can I turn this OFF? Windows 7 used to let me.... This is driving me crazy. Continue reading...

When watching videos especially on VLC media player (and even on Windows Media Player) my system begins to hang and the video starts cracking. I have installed various anti-malware and anti-virus products and scanned for malware and virus but it doesn't find any malware or virus. What could be wrong? Continue reading...