Microsoft Support & Discussions

I keep getting a pop-up asking me to update windows 8 It looks like this: Highly Recommended Scan and Identify Out-of-date or Missing Windows 8 Drivers Rapidly Repair Driver related errors UPDATE NOW Driver Support advertisement Since we were victim of a scam last fall, we are extra careful. Is this message legit or a scam? Continue reading...

Has anyone noticed that certain email messages don't get propagated to the Mail app? It's not just the Mail app on Windows 8 though. I also see the same thing on the Mail app on Windows Phone 8 and Windows Phone 8.1. It occurs on multiple Windows 8.1 computers. All of the emails show up if you logon through the website (i.e. hotmail.com which gets redirected to the outlook.com site which is really on mail.live.com, yeah confusing). It seems to be certain senders that are the problem, but sometimes their messages come through. There doesn't appear to be anything out of the ordinary about these messages. (And they're not from some weird company, or otherwise sketchy so…

The camera doesn't need a specific driver, it's supported by w7 MTP. It worked ok, then one day stopped. The Device Manager says: it's Portable Device, and the EOS icon has yellow error mark - Can't load the appropriate driver - Error code 31. Windows Driver Foundation service is active. Tried to reset USB port, but vainly. Any Canon software update (uninstall and reinstall) - result = NULL. Any idea guys? Spent 2 days figuring out what's wrong. Continue reading...

Hello all. I hope you can help me. I'm trying to use the Windows Search but my code throws an exception whether I use wilcards ( &, *, _, ...) or empty text. My code is: string sentence = "Select System.ItemName, System.ItemPathDisplay, System.ItemUrl from SystemIndex where " + "CONTAINS('" + this.SearchString.Text + "') AND SCOPE = 'file:myscope'"; Then I execute the code but I get the next exception if SearchString.Text is empty or a wilcard. IErrorInfo.GetDescription failed with E_FAIL(0x80004005). The directory where I am searching is indexed and I select 'files and content'. If SearchString.Text c…

Laptop model Acer Aspire 57750G CPU: Intel I5-2410M @ 2.30GHz 3.00 GB Ram Windows 7 64 bit After a nice solid run of a couple of years, my Acer started crashing programs such as my browser (chrome) and skype due to "insufficient memory". Under --My Computer--Properties, it reads "Memory RAM: 3.00GB (2.85 GB not able to use". Anyone have any idea as to what exactly the problem is? Ram, fried? Continue reading...

Hi all, I'm running an Acer AOD255 netbook with the following specs: 1GB RAM with 1.75GB ReadyBoost Intel Atom N450 Dual-core @ 1.66GHz Intel Mobile Graphics (CPU integrated graphics) Windows 7 Starter 32-bit 1024x600 resolution I have it hooked up to a Samsung monitor running at a 1920x1080 resolution, and I was wondering if a resolution that high on this hardware will slow down Windows at all. Basically, will a 1920x1080 resolution slow down this netbook? Thanks Continue reading...

My computer has been on setting "Never check for updates" for sometime. Now I have put it on "Install updates automatically". When I try to update now, each time it downloads about 130 updates, and when the computer is restarted to take effect of update, it shows Configuring updates till about 30%, then shows that it had failed configuring Windows and reverting changes. I have tried many times with same above result. Please tell me how I can bring the computer to fully updated state. Thanks.. Continue reading...

My MSE definitions are up to date, and my Windows Update service is working fine. I ran the FixIt program (as suggested by others in response to John Lunenburg's question asked on 1 March 2012), but all things were fine. I just can't turn on the real-time protection of MSE. It times out when I try to turn it on. I had Norton Antivirus installed, but I unistalled that thinking that it was messing with MSE (as suggested on the MSE forum pages). That didn't work either. I submitted an email question to MSE, but I got a response saying that Microsoft no longer provides email support for MSE. Can anyone help!?! I feel exposed and vulnerable. Continue reading...

There is a process I found in my Task Manager named CTF Loader (32 bit) (ctfmon.exe) and I have just noticed it now, although in the properties of the file it says it was created last year. It's size is 10.5kb and size on disc is 12.0kb. The file is located in C:\Windows\SysWOW64. Is this supposed to be on my computer or is it a virus or some sort of malware? It says in properties that it was created on the same date and around the same time as a lot of other files in C:\Windows\SysWOW64. It's product name is Microsoft Windows Operating System. File Version: 6.3.9600.16384. Original finename: CTFMON.EXE. I have run scans with both Malwarebytes Anti-Malware and AVG AntiVir…

Hello, Could I get some feedback about this file: C://windows/System32/WDI/SuspendPerformanceDiagnostics_SystemData_S4.bin Is ti safe or is it malware related? I scan the WDI folder with Microsoft Security Essentials, which is the only Protection I use. Thank you Continue reading...

Hello MS Community: Last night, 04-21-2014, I "almost" became infected by the so-called FBI MoneyPack Virus/Ransomware/Scam. I had just logged-onto www.detroittigers.com to see how the Tigers lost again. I noticed a little pop-up window on the bottom of the screen asking me for an answer to some question, either "yes" or "no". I guess that no matter what answer I was to have chose (yes or no), the FBI Ransomware would have installed! I immediately turned on the Windows Task Manager and quickly turned-off all the tasks that were running, via hitting End Task. Whether that was the correct movement, I can't say for sure, but I did see that all-…

Hi guys, Sorry, I have more than one question, is it allowed? I got this procedure of some computer expert, but I am not sure about what will happen if I try to follow these procedures to track and remove files created by Start.qone8.com. Q 1: What will happen if I follow the procedure below? Step 1: Go to "Task Manager" Q 2: How and where does one track the files below? Step 2: Track and remove all infected files created by Start.qone8.com. %AllUsersProfile%\random.exe %temp%\random.exe %AllUsersProfile%\ApplicationData\random %AllUsersProfile%\ApplicationData\dll HKEY_CURRENT_USER_Software\Windows\Currentversion\Random ."exe Step…

How can I ssh from work to a computer in my home network. dyndns-free.com is working for me but I want to try out opendns.com. ssh -p # user@domainlable.dyndns-free.com How do I do that for opendns? Continue reading...

Does any one know how I can use Deja-dup with gpg encrypt key? I want to be able to run deja-dup with out being present to enter in my passphrase when I want to do a back up. Continue reading...

Greetings I have the following string. 192.168.1.[1-254] where I would like to create a list like the following separated by commas 192.168.2.[1-254],192.168.3.[1-254],192.168.4.[1-254] etc.... Any suggestions please? Continue reading...

Hello in apache config file (httpd.conf) there i have vriable "KeepAliveTimeout" i have Keep Alive turned On on my server and the KeepAliveTimeout value is 150 seconds there. so i want to ask if that is not too much? Explanation: because one website load time is around up to 7 seconds, so maybe this value should be like 30 seconds when my website visitors usually spend maximum 30 seconds on my website? do i understand it properly? // here usefull guide on this topic: http://ausweb.com.au/technobabble/20...-optimization/ Continue reading...

Hi, I'm looking for a Linux Distro that allows the operating system to be installed as F2FS. Are there any that exist currently? I read somewhere Puppy Linux supports it but I was looking for something with a bit more of a modern interface like Ubuntu or Mint. Continue reading...

Every day dozens and dozens of new and updated apps and games hit the iOS and Mac App Stores. It's impossible to keep up with them all, but it's not impossible to pick out the very best. Here they are! Today we've got a free unit and currency converter, a major update to 1Password, games and more. New and updated iOS apps Vert 2.1: An elegant unit and currency conversion app, Vert hasn't been updated but is free for a limited time. If you haven't downloaded it, here's your chance to save yourself some cash. Free - Download now 1Password 4.5: Agile's popular password manager for iOS has been completely rebuilt in this new release, and now supports multiple …

1Password has just been updated to version 4.5 for iOS and 4.3 for Mac. The iPhone and iPad app now has a whole new design for iOS 7 along with some awesome new features including multiple vault support, unified autofill, AirDrop support, sharing, and more. A lot of the new features are available in the Mac app as well. Better yet, AgileBits is still offering 50% off both versions for a limited time! Aside from a design overhaul, the iOS version of 1Password also brings with it a lot of significant updates including an overhaul of 1Browser, the native browser inside of 1Password. New features include a much better autofill system, some awesome swipe gestures, a redesig…

For today only, purchase the Case-Mate Hula Bumper Case for iPhone 5C and save 44% off the list price! The Hula features 4-corner protection against drops and keeps the display and back of your device safe from scratches by elevating it away from flat surfaces. As an added bonus, this iPhone 5C bumper case also includes a screen protector for the front and back of the device. Now you not only have edge to edge protection, but scratch protection from front to back as well! Continue reading...

Imagine a boss at a company with a really great salesperson who lands all the best, highest valued customers for the company. Now imagine that boss hates having to pay that salesperson their really high commission, even though it's the salesperson who's closing all those deals and ensuring all that money comes to the company. The boss can't afford to lose that salesperson but they're desperate to find anyway they can to cut that salesperson's commissions. Likewise, the salesperson knows their value and insists on being richly compensated for the deals they close. That's the relationship between the carriers and the iPhone, and between the price carriers pay Apple for the …

As part of Apple's renewed push on its environmental strategy it has taken out a full page ad in the British newspapers today that has a not so subtle dig at Samsung in the process. It was first noticed by David McClelland in the Metro and reported via Twitter: Apple ad on back cover of this morning's Metro: 'There are some ideas we want every company to copy'. pic.twitter.com/RNbgBNtjHZ — David McClelland (@DavidMcClelland) April 22, 2014 The reference to Apple's seemingly never ending lawsuits with Samsung is obvious, but the more important message is the environmental responsibility push. Apple is making a big deal of it. Maybe others will follow. Source…

I'm trying to migrate settings from my old XP to a new Win 7 machine. I want to use the Network method. I'm at the step where I've taken a USB drive that I installed Win Easy Transfer on and put it in my XP machine to get the network password/key to use on the new machine. After getting the network key/password from the old machine, I'm trying to remove the USB drive from the old machine and it seems as though migwiz.exe keeps running and won't let me remove the USB drive from the machine until I force migwiz.exe to stop running. This seems to stop the entire process of getting both machines on the network. Anyone know what is going on here. A further qualifier...I w…

I have a licensed copy of Window XP Home Edition. Can I by any chance get to upgrade to any latest version? Hope to save some money. Continue reading...

Monitor won't come on after it shut down. I've disabled all the sleep modes including the hard drive. If I leave the monitor on continuously, all is well. If I torn it off manually, after a few hours it won't come on without a hard reboot. Help Continue reading...