Microsoft Support & Discussions

I keep getting this message. My screen is black. The Control Panel/System and Security/System section under Windows Activation says "Status Not Available" Product ID "Not Available" so it won't let me "reactivate". Below is the Diagnostic Report. I received this laptop (Dell Inspiron 15R) 2 years ago as a gift. It was purchased at HH Greg. Can anyone help me? Thanks! Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82 Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY= Windows Product ID: 00359-OEM-8…

How to share a driver (with data files) from the desktop (Windows 7 Home Premium) with a notebook (Window Vista Home Basic) through a router? Continue reading...

there are times when I get internet coupons from national companies and when I try to print them Windows shuts down Internet Explorer. today it even shut down Internet Explorer when I tried to print an email from my email box. this has been happening on a regular basis recently. I hope there is someone out there who has experienced the same problem. I tried to go to the Windows and Internet Explorer websites with no luck finding out the problem. When I ran the troubleshooting for the system and even the printer troubleshooting and nothing was found to be wrong, HELP Tommy Continue reading...

Please friends how can i temporally disable my window defender from window 8 to enable me do system recovery ,please i need step by step teaching . Continue reading...

There is a listing for a download title of Vitamin D.exe and when it was downloaded, I was unaware that it was attacking/hacking/destroying/compromising my software programs in WIN8. Since that time, 6 May 2014, I have not been able to download updates for several programs, one such program is Adobe or the Microsoft Office. The Vitamin D.exe file is not listed in the programs to be uninstalled. Is this a harmful exe or can it just be deleted without having to uninstall it? I also cannot install/turn on/use/update WINDOWS DEFENDER. There are many more issues, but I can only remember them as I run across them. What is the problem and how do I fix these problems? Con…

I did that and it removed a crucial part of my C drive. Now my computer will not start up properly. I have checked with 2 different computer repair people and have been told I will have to completely replace my C drive. To replace my C drive is going to cost me between $150 and $200, which I do not have. The only computer I have is my laptop. My husband and I are considering selling our wedding rings to replace the C drive. I attend school online and I cannot tolerate the constant problems this is causing me. All because I tried to update my Adobe Flash player. Sad thing is, it wasn't really the Adobe site. Looked just like it, but it replaced my MSN homepage wit…

What do I do with a pop up notice telling me C:\Users\PC\AppData\Local\TBHostSupport\TBHostSupport.dll? If I reset my computer to factory settings will I loose all the programs that it came installed with. Continue reading...

I just contracted 32/Zbot password stealer on my laptop and microsoft security essentials immediately detected it ran a scan and removed the virus. however after restarting it detected again and removed it again. I have now run it five to six times and each time i run a quick scan it shows up. I am in the process of running a full scan to see if that fixes it. has anyone else experienced this situation and does anyone have suggestions on how to remove? Continue reading...

When a computer has been infected by ransom ware is there a way to figure out if data has been stolen and or viewed or just encrypted? This is of vital importance for us to know if data has been breached or destroyed. Thank you Continue reading...

I don't remember ever having installed this programme but I turned my pc on and a message came up saying that it discovered malware and removed it. Is this genuine Microsoft software? I ran a full scan with Norton afterwards but it didn't find anything. <Moved from windows 8 Security and privacy> Continue reading...

I don't need any instructions for any specific drive, I just need instructions. I want it installed onto the hard drive. I think I got it, but correct me if I'm wrong: get ArchLinux on a CD-ROM boot from that install screen set it to whatever drive it's on done! Continue reading...

Hey. I'm bandicoot_. I like to be different. I use the WYSIWYG editor because I like it that way. I also like C:\>different fonts so I can get everything in its style. So hi!!! :) Continue reading...

If running multiple Debian based machines setting up a local apt-mirror can really speed up updating local workstations and servers. The mirror takes whatever internet download slow down, but all the locals get their update at full speed of local network. Here's a technote on setting a local mirror up. Setup Local Repositories with 'apt-mirror' in Ubuntu and Debian Systems Continue reading...

hey, i work widh a virtual host where i had a website. i can access to my website Monapp.com when i try to configure apache widh reverse -proxy mod , the reponse time is too long ( in localhost ) here is my configuration ! Quote: NameVirtualHost 192.168.206.2:80 <VirtualHost 192.168.206.2:80> ServerName Monapp.com ServerAlias .Monapp.com DocumentRoot /var/www/Monapp.com ProxyRequests off ProxyPreservehost On ProxyPass / (..... )Monapp.com/ ProxyPassReverse / (....)Monapp.com/ <Directory /> Options FollowSymLinks AllowOverride All </Directory> <Directory /var/www/Monapp.com/> DirectoryIndex index.html inscription.html Option…

Two things that I miss are, from windows : The ability to press the Win Key and an arrow, and the current window would snap to that direction. This included multi-monitors, so if I have dual screen and have something far left, I can snap it to screen 1 right, then into screen 2, then snap to left or right in screen two... Hope that makes sense, it was a nice feature anyway! From OSX the space bar preview was nice... .anyone have anything like that? Also, are there any thing's that maybe I haven't seen yet there are nice (in a similar vein...) I'm using Ubuntu 14... Cheers :) Continue reading...

If you're looking for a unique carrying case for your MacBook Air or MacBook Pro, take a look at Twelve South's Rutledge Book Book, because it's gonna be pretty hard to beat. When it's zipped up it makes it look like your laptop is an antique book. Accessory maker Twelve South has a knack for making great peripherals for Mac and iOS device owners like stands to prop up your iPad and a gadget that turns your MacBook's power adapter into a USB charger too. Their industrial design is unique but usually very complementary to Apple's own. Every so often, though, Twelve South gets a bit cheeky, and something like the Book Book is the result. It's a whimsical design that…

In addition to today's update to OS X Mavericks, Apple also today released an update to iTunes. Bringing the music/movies/tv/apps/syncing app to version 11.2 is a host of improvements for podcast listeners. The podcasts section on iTunes now includes an "All Unplayed" tab that, well, displays all of your unplayed podcasts. There's also a new Feed tab that allows users to browse podcast episodes that are available for downloading or streaming. Additionally, you can now save your favorite podcast episodes onto your computer, and can have episodes be automatically deleted after you're done listening to them. Speaking of podcasts, if you aren't already, you should be …

Join Rene, Peter, and special guest Mark Gurman of 9to5Mac for all the Apple/Beats, iOS 8, iPhone 6, OS X 10.10, and Apple news you can handle! Want to be part of the show? Join us live right here at 1pm PT, 4pm ET, 9pm GMT Email us at podcast@imore.com Tweet us @imore with hashtag #askimore Continue reading...

Fire up the Mac App Store, people, Mac OS X 10.9.3 is now available. The update brings a handful of improvements to Mavericks, including 4K display support for the new Mac Pro and late-2013 MacBook Pro laptops. Also included is the ability to sync contacts and calendars with an iOS device over USB (or, you know, you could just use iCloud or any other cloud service). Additionally, 10.9.3 improves support for VPN connections using IPsec and comes bundled with the previously-released Safari 7.0.3. The Mac OS X Mavericks 10.9.3 update is available now via the Mac App Store. It's a heavy update, weighing in at 461MB on our retina MacBook Pro, though your megabytes may …

It's all too easy for the Camera Roll on your iPhone, iPod touch, or iPad to grow out of control. The list grows incredibly, uselessly long and photos and videos end up eating up a ton of your storage space. If you have only 8GB or 16GB, or even 32GB there can come a time when you have to delete the old photos and videos on your iPhone or iPad in order to free up space for the new ones. You might even have to do it regularly! Luckily, Apple makes it fairly easy to delete large batches of photos or videos and reclaim your storage space! Note: Make sure you sync or upload any important photos or videos before deleting them! How to delete batches of photos and videos…

I am using a legal copy of XP. It is my understanding that MS will not do anymore updates for XP. Two weeks ago I awoke to see that MS had still updated my computer even though they claim not to be doing so. Since that time, nothing has functioned correctly. I cannot access browsers. Several things seem to be disabled or poorly functioning. One obvious item tampered with was my legal copy of WordPerfect Office 12. I was using a legal copy of MS Office 2007. It stopped meeting my requirements when a spreadsheet I was running required more then the allotted 65,000 lines. I tried to get a patch from MS so I could continue using Excel. They would not give me a patch but …

I started a .exe file only to receive the following error: Application Has Generated an exception that could not be handled. Process ID=0xa10 (2579), Thread ID=0xfd0 (4048). Click OK to terminate the application. Click CANCEL to debug the application. How do I fix this? Continue reading...

When I attempt to update Java I get a message that says it can't download the Java installation software. For Adobe Reader it says it failed to initialize. I can't really tell what's going on there. Please help. I've already disabled all firewalls, security software and checked for any malware. My router doesn't appear to have any firewalls in it that would cause this. What else could be going on? I'm able to get to the internet, just can't do these updates. Continue reading...

Hi I was typing away for hours on the chapter for my book, and clicked one thing and suddenly the whole chapter disappeared, around 8pm BST. I searched to retrieve it as best I can, being computer dumb, but cud only find a file from 3pm BST. ie 5 hours of major changes and writing apparently lost. [same sort of time as last saved on the USB strangely enough] Given that autosave is on, it shud be retrievable to within a few minites of when it disappeared. I've been told to look for a windows recyle/trash icon but dont seem to have one ! Microsoft say they will no longer help with XP so I am turning to you to beg for help Thanks ! C…

After Microsoft Fix-It Tool has been run in order to resolve an issue, does the Fix-It file need to stay on the computer in order for the issue to be resolved or can it be deleted? Continue reading...