Microsoft Support & Discussions

I have a laptop (that is still running XP, no I can't upgrade yet) keyboard that has certain keys that are dying suddenly. (For the record, it's the F, G, J, L, and / keys.) In a panic, I went out and bought an Arc Keyboard (by Microsoft), and every website--including Best Buy's site, which is where I bought it--says that it'll run on XP. I get it home, look at the box again and--and I don't see XP mentioned anywhere on the system requirements. Just Windows 8, RT, 7 and Vista. I don't want to waste my time (and money) opening this thing just to find out it's not gonna work with my laptop. Any advice about the keyboard? Should I just take it back? And hope…

When I move my windows to or near the edge of the screen in Windows 8 they suddenly expand to full size. I, personally, absolutely never want them to do that - is there a way to turn this feature off? Continue reading...

i have received this error before the message getting devices ready. here's my specs: intel core i5 3317u nvidea geforce gt 635m 8GB of ram 500GB of hdd 24GB of sdd usb 3.0 HDMI sonic master HD SCREEN HD CAMERA. please give me a soulution i am looking forward to install windows 8.1 Continue reading...

i bought windows 8, at the beginning it was working properly but sometimes the screen goes blue and says your PC ran into a problem we will restart it for you and this happens many times, i could not understand why does that happen. is it because of virus or driver. Continue reading...

Hi, I'm using an Acer Iconia W4 tablet with Win 8.1 installed and tried to restart the machine in Safe mode (Minimal via msconfig) to be able to remove a buggy antivirus program. Now Windows starts up and I get all the way to the login screen for my account, but the screen is unresponsive and I can't enter my password or do a restart or anything. Any thoughts what to do? Basically stuck here and can't even seem to reset Windows even though that is a massive pain to set everything up again. Thanks Continue reading...

* Original Title: Some of my games won't open Hi there, i have been having this problem with certain games now for some time and was wondering how to fix it. It appears to only happen with games from 'Gamesloft' such as 'Despicable Me: Minion Rush' and 'Asphalt 8: airborne'. Whenever i try to open the app to try and play these games it automatically opens my desktop and won't open the game, I've tried restarting my laptop and reinstalling these 2 games but it hasn't helped. Can someone please help, i don't know whats going on and it only appears to be happening with these 2 games, which happen to be my favorites. Thank you Continue reading...

I am having issues with any game that uses DirectX, or more specifically DirectDraw or Direct3D as far as I can tell. I have some games that MUST have DirectX 9.0c, and what came with Vista or 7 would not help. I'm using Windows 7 64-bit professional, but I have a dual-boot system with Vista 64-bit home premium and the games I had installed under Vista still work fine while they refuse to run under 7. I used a disk-saving trick of installing the games under 7 to the same directory on the Vista partition, so they can't be corrupted unless it is the registry, but that is suspicious that all games are affected. I attempted to run dxdiag, but both the standard and …

Hi everyone! I have this kind of modume rotuer : TP-LINK 300 MbPS Wirless N ADSL2 + Modem Router Firmware Version: 2.0.0 Build 120608 Rel.34612 ADSL Firmware Version: FwVer:3.12.8.31_TC3086 HwVer:T14.F7_7.0Modulation: ADSL2 PLUS Annex Mode: ANNEX_A I log in to its server's settings by typing '192.168.1.1'. Then, I am asked to enter username (admin) and the password is the same 'admin' My questions are as follows: First: If I need to allow or deny quite a lot of current connected wireless clients number, how could I be doing that as long as there are only eight MAC addresses field to be used to allow or deny Wireless LAN station(s) associatio…

I need a solution to the problem that I have with my computer accusing a VERY HIGH CPU usage by the file system WICAINVENTORY.EXE. NO information or solution available (if any) in the Microsoft support area nor community. This was installed in April as an automatic update, since then I have observed the cooling system (fan) starting very frequently and at high speed. For your reference: wicainventory.exe installed version 6.3.9600.17057 operative system windows7 home premium with service pack1 installed. Continue reading...

hello, I purchased the LG GP50Nb40 external USB DVD writer and i am running Win 7 64 bit. i connected the device with the provided cable and windows said there was already a device and refused to read the DVD. i have an internal HP DVD writer. so i assumed there was a conflict and disabled the HP device. Windows still refused to recognize the device. so i enabled the HP and put the LG install disc in it and copied the whole thing to my hard drive. then i opened up my desktop case and disconnected the power and sata cables from the internal HP DVD. then i turned the computer back on and did the LG software install from disk. then i downloa…

I can't burn a cd with Windows Media Player anymore. It acts like it's burning then immediately says burning complete without actually burning anything. I don't get it. Never had that problem before. I need help. Continue reading...

A program called UpdaterEX was installed on my computer 3 days ago. Does anyone know if this is malware? I tried to uninstall and it would not let me. Can I get rid of it and if so how? Continue reading...

I am having trouble removing Malware from my desktop, had it in to be fixed at computer repairer once from this and now its started again was told at the time that it was Malware . Also micro essentials is not updating on restart. Computer is slow to load pages on net and once I hit shutdown it restarts by its self any help removing this little gremlin would be very much appreciated. Continue reading...

I have a driver update from slim ware to appear on my desk top and requesting to download, when I tried to play wild tangent games this product appear and would not allow me to play the games , it state I need to update my system to 8 my system is 8 and I have updated it to 8.1. Should I delete this product that has appear on my system and how did it just appear like that on my desktop Continue reading...

I finallly updated to 14.04 a week or so ago and really surprise at the number of updates coming daily. I worked in commerical software for a long time so seeing this makes me wonder who's setting the target release dates. Back in early days of software the relase schedule and most things were driven and controlled by the engineering/software dev team. So things were fairly realistic and they weren't afraid to kick out a release date if necessary. Well as time went on and control of the schedule transfered to Marketing team. Marketing started basing schedules on trade shows, seasons, and competiton. They were agressive, but they did understand if something really …

Hi, in ubuntu 14.04, is there anyway I can avoid the annoying auto-hide action of the top menu. In other words, im in firefox and want to have the File, Edit, View, History, Bookmarks, etc tabs always visible. I have googled already and doesnt seem to be possible with ubuntu 14.04. But wanted to give it a try here. Thanks! Continue reading...

Hi folks, I just installed ubuntu 14.04. Everything looked normal until I started using the terminal. The thing is that everytime I navigate into the directories, it keeps adding the last folder to the prompt, something like this: charlie$ cd Desktop charlie$Desktop cd scripts charlie$Desktop$scripts I bet there is something in .bashrc that I need to edit? Continue reading...

Hello everybody! Good morning! Okay this is my second post on this Forum and it's regarding a smarter way to Install Linux. I have the following situation: In the company that I work for we conducted a series of tests with the Linux usage with 3 key pilot users. Our goal was to observe their experience as they were complaining a lot when they were using Windows XP. After 2 months we've finally managed to adapt the users to the new environment using Oracle Linux and now we want to install the system in the entire department, which has 10 more workstations. Instead of installing the OS at one PC at a time I would like to know if you guys would have any idea on how to create…

I am trying to install a hex editor. PPM could not find wxHexEditor or khex. Is there one that it can find ? _________________ Andy Continue reading...

New Mavericks build corrects long-standing issues. Should you upgrade? Let's find out The latest general release of Mavericks is now available for download from the Mac App Store. It was released to the general public on Thursday after a lengthy beta testing process that began back in early March. It solves a bunch of problems that have lingered for Mavericks users since 10.9 was released last fall. 4K the way it's supposed to be OS X 10.9.3 brings greatly improved support for 4K (Ultra High Definition) displays. Few Macs are even capable of driving displays that large — right now it's limited to the new Mac Pro and the late 2013 refresh of the 15-inch Retina M…

If you've been looking at the current crop of smartwatches and said, "meh, not fancy enough for me", we recommend you take a look at the Kairos smartwatch. The watch aims to combine a traditional mechanical automatic movement watch with a custom smartwatch overlay that's compatible with Android and iOS. What makes the watch interesting (at least in its current render form) is that the display is a transparent OLED layer over the hands and exposed movements of the watch. But the Kairos does not look to come cheap, especially for something that we've only see in renders. First previewed a week ago, the Kairos has a much more traditional appearance to it than most smart…

Apple has informed the users in its AppleSeed consumer beta testing group that they will be automatically enrolled in the upcoming testing for OS X 10.9.4. The notice came in an email following yesterday's release of OS X 10.9.3. The notice appears to be going out to users in the invite-only AppleSeed program, rather than the public Beta Seed initiative launched a few weeks ago. OS X 10.9.3 released yesterday with better 4k display support, contact and calendar sync over USB, and better VPN reliability. We don't know what 10.9.4 will focus on, but Apple is said to have already seeded an alpha of the update to a number of employees. What improvements would you like…

The new Mavericks update, 10.9.3, has taken away some people's ability to see their /Users directory. Here's how to fix it Mavericks has been updated to 10.9.3, and a peculiar thing has happened to some people who have applied the update: Their /Users directory has gone missing. More specifically, it's been hidden. Unhiding it isn't a big deal, though it does require you to use a utility that many Mac users never go near: Terminal, the command line interface for OS X. This isn't the first time Apple's hidden essential directories from users. When OS X Lion was released in 2011, Apple began to hide the Library folder. The files in there are ordinarily meant to be lef…

EA has launched a batch of official apps for Titanfall, the popular next-gen first person shooter (FPS) game. The companion app – available on Android, iOS, Windows 8 and Windows Phone – keeps players up-to-date with everything Titanfall when not at the gamepad and enjoying the destructive power of their titan. Content included in the Titanfall app includes rich intel about the history of the Titanfall universe, along with characters, weapons, maps, modes and even controls. Basically, this app will prove to become the bible of everything to do with the game. Not only is it an interactive encyclopaedia, but EA have also made it so players can check their statistic…

The file igxprd32.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. I need help to fix this problem Continue reading...