Microsoft Support & Discussions

On my new Alienware m18 R2 laptop, when I try to access the USB network drive attached to my ASUS RT-BE96U-8F70 router I get the following error:Error Code: 0x80070035 The network path was not found, even though my router shows up as a network device. in the network file directory. The laptop went thru the typical windows activation with updates to I presume to update to 24H2 and further 24h2 updates.What is a head scratcher to me is that my older (now backup) HP laptop is running 24H2 which I loaded by forcing the update from 23H2 using Installation Assistant. Thar laptop has no issue accessiRead More...

I've tried to repair and resetending it in task manger dose nothing either I cant seem to delete it in registry editor giving me an error "unable to delete all specified values" I don't have the Windows Security trouble shooter option either.Read More...

Hi Support,I am trying to reset my forgotten password for Windows 11. Followed these steps:1. Copied Win11_24H2_English_x64.iso to USB.2. Clicked on Reset Password.3. Entered the new password and clicked on Next.4. I get an error message (Reset_PasswordError.jpg)I tried booting from the BIOS optionI do not see an option to boot from the USB. Screenshot1.jpg and Screenshot2.jpgRegards,LeenaRead More...

I lost all pictures etc from my usb ssd. any ways to recover them? :/wouldnt installed it there if i knew it was gonna wipe everything, and just leave the windows 11 stuff in thereRead More...

SSD is GPT partitioned . Win 10 and Win 11are each in ist own Partition on the SSD. Win 11 is inaccessible after 24H2 update. How to boot the Win 11 RE for accessing the recovery tools please?Read More...

I have a new windows 11 machine and I want to install H&R Block can I install it in s mode?Read More...

Surface Pro 8 Win 11 (23H2 - Version 10.0.22631.4460), Surface Dock, using hard wired ethernet. I keep getting BSOD "driver_irql_not_less_or_equal, tcpip.sys. If I disconnect hardwired ethernet and use wireless no BSOD. memory.dmp file (using windbg) shows wanarp.sys to be the problem, I think. Any help pleaseRead More...

My pc gets alot of screen freeze and many different bsod and my headphones make a weird noise i have a small dmp file that i can share.https://drive.google.com/drive/folders/1mxfp2hmuqMq-jACzIIighLMKnbzkQ-2q?usp=drive_linkRead More...

I am having HP laptop with Win 11 Home Single lanuage edition installed and i am not able to see latest Win 11 24H2 update in windows update. It has shown up only once but failed to download due to some error. It didnt show up again since then. Can some one assist what should i do?Read More...

I have a lot of repeat personal files and documents due to me having my iCloud, google drive, Onedrive, Office. I also use my laptop for work, can someone help me figure out the easiest way to declutter and get rid of all and any repeat files/pdf's? My computer is brand new and worked fantastic but now it freezes like crazy Read More...

How to play Xbox games with a blue ray dvd player and Microsoft computer Read More...

Hi, basically my pc for a while will randomly restart with no bsod during gameplay or just idling. This would happen from anywhere between 10 or more times in a row or every other week. After upgrading most of my parts I still get this error but slightly differently, in that the pc will stay powered on, the fans go crazy and my mouse and keyboard turn off (monitor loses signal). Sometimes the pc will boot up on its own and continue as normal, however majority of the time I have to power it off by the switch and on again manually as the power button on the case stops working. After this processRead More...

I’ve been trying to resolve a security issue and came across this and wanted to double check what could be happening here with the community. When I view the contents of this USB drive via recovery console I get a completely different set of files which I cannot find on the drive with hidden files in view in win 11. This is the only drive connected. Thanks for any ideas! It will not let me attach photos, because I am a new user but here’s an Imgur link:CMD vs Win 11Read More...

Hi,So my computer has 3 different OS installed on different partitions :- Windows 11 (default OS that came installed in my pc that I use for hobbies)- Windows 10 ATLAS (optimized tweaked OS that I use for independent dev/gaming)- Ubuntu (used for my work at uni)The problem is :Yesterday I was manipulating partitions with EaseUS on Win11, and I accidentally tried to erase ESP boot partition. That lead to the bluescreen error CRITICAL PROCESS DIED and incapacity to boot under my Win11. I still had access to Ubuntu and Win10 though. I followed some tutorials on the net to fix the partition by tryRead More...

Recently I had to upgrade my PC due to my old one not supporting Windows 11.I assembled the new PC, installed Windows 11 and did the whole startup process. Now when I try to activate using the license associated to my account it fails. When I try to troubleshoot the problem, it shows my old instalation has one of the activated copies. How do I fix this and activate Windows 11.Read More...

I run CHKDSK /F /R and after the cluster scan was finished windows restarted on a black screen then it stalled.I tried to shut down and reboot and a BSOD appeared then a new restart and an attempt by the OS to repair with no result.I tried all of the option available to repair and get a working boot but they did not even started after the boot at the logo screen.Now when I start up, windows attempts an automatic repair with no result then I get a BSOD followed by a new restart.I have created a new installation of windows 11 on a new SSD and installed it; I have got an external SSD M.2 box withRead More...

Whenever I press the 'Boost. button, it shows the rocket animation and is stuck there forever. I even noticed that when I press the boost button, the number of temporary files increases when the rocket animation starts. Is there any way it can be fixed? I even uninstalled and installed it from the Microsoft Store, but it didn't fix the problem.Read More...

Windows updates destroyed my laptop within a couple of weeks, first they killed my sound without a fix, the next update made it so my laptop could not connect for the desth of me to the internet. The first i tried to fix by restoring to factory settings, i lost everything my photos my videos my documents because of these heart,ess tech fiends, it worked for a few days but then i went to eat dinner and when i came back to my room my computer was restarted and i had no sound again and i could not connect to the internet no matter what fix they told me to try nothing worked. I hate these young puRead More...

How do I get rid of the following error message? Cannot find script file "C:\Users\Public\roox.vsb".Read More...

A few days ago there were two Windows updates, which was rather odd, maybe two days apart? Never had a problem transferring photos from my Samsung A34 to my laptop, now no matter how much I try nothing works. Tried several cables, different USB ports, re-started both devices, nothing works. Gutted!!!!!! So much time wasted...... HELP!!!! Read More...

Hi, I am having some serious issues lately. My PC gets random Blue Screens of Death. Here are some latest hits. I have reinstalled Windows completely. I have updated all drivers and I did some memory tests. All passed. I even tried taking out RAM Sticks one by one and see if the BSOD still exist and yeah they do. Since the Blue Screen began I get Browser Errors too. I am always getting random status_access_violation in chrome and every other browser. Maybe this is a hint. If you need more information let me knowDump FileCrash TimeBug Check StringBug Check CodeParameter 1Parameter 2Parameter 3PRead More...

I have an asus b5 b5404 with intel core ultra 7 155h. I want to enable sytem guard/secure launch. In systeminfo it says it is configured but not runnig. in event viewer i see this two logs: System Guard enabled but not supported. Reason: TXT is disabled by the BIOS in MSR_FEATURE_CONTROL and Failed to update the SBAT value in FW. what can i do? Read More...

Hello! I have a ROG Strix G513RM Laptopthat runs mainly on the Integrated GPU because of what i can see some driver problems with my dedicated GPU. The DGPU is a 3070Ti and tthe problems appeard afetr I've spilled some water accidentaly over my laptop , at first it didn't show any problems than it started randomly to dissapear from task manager and not get recognised by the system. After I was installing some windows updates it came back and i managed to run a Benchmark on it, the perfomance being good as a normal 3070Ti, but after I've restarted the computer it dissapeard again. What I've triRead More...

This is my first time owning a gaming laptop, and may likely be my last. I am a novice when it comes to figuring out issues with the system or even knowing parts in the system.. I’ve owned this laptop for probably a year now, and this issue started a span of a few months ago, likely back in june This issue has been one of the most stressful things i’ve ever dealt with.. back in June, i encountered an issue where the Nvidia GPU wouldn’t show up anywhere on my system, not on Geforce Experience, not on AWCC, not even on Device manager.. and i’ve tried just about everything i can think of softwareRead More...

Hello,I have a computer with the following hardware:Processor AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s), 32 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 5013, 3/22/2024ASUSTeK COMPUTER INC. PRIME X570-PRONVIDIA GeForce RTX 3090 - GeForce 566.14 - Released Nov 12 2024This is a recent re-install of Win11 Pro to troubleshoot the same set of black-screen-of-death errors always occurring under the MODULE_NAME: nvlddmkm.sysThis has occurred during Scrap Mechanic, which runs the OGRE engine, and Sea of Thieves, which runs Unity 4. It has not crashed during Halo, Read More...