Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
84,928 topics in this forum
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Hard Drive Failure
by Guest EliFoyle- 0 replies
- 272 views
This morning I was playing a game on my laptop (Inspiron N5050) along with watching a video in the background, when I tried to close the game, computer started to get really lagging. For example the video stopped playing and buffering and then after about 15 minutes of waiting, my laptop shut down. Now when I try to restart it, it says "A disk read error occurred, Press Ctrl+Alt+Del To reRECOVERY" After reRECOVERY there are four symbols that aren't letters. When I go to boot options by pressing F12 and go down to Diagnostics it takes me through the blue screen, then through the tests, but when it reaches "Hard Drive 0" it doesn't pass the test. Everything else passes the…
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Anti-Virus Software - principally for XP
by Guest Old_hand- 0 replies
- 264 views
Regarding Anti-Virus software. This applies to Win 7 and XP. I installed Avast! on both 7 pcs and the XP guests, but as it was only free for a year and caused more intrusiveness than attacked viruses, I Uninstalled it - everywhere. MSE does a good job - but, with XP no longer being supported and MSE not Updating on it, I've had to flog around for something else. I stopped paying for AV programs after getting rid of Bullguard [back in the days of XP] because it complained about every Toolbar and add-on on IE. After MSE came in, if BG found something, MSE used to appear and snatch its prey. I've tried AVG, AVIRA and a few other freebies, but they seem to cause Startu…
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stop:0x0000001a(00041785,
by Guest tony t LDN............- 0 replies
- 267 views
I have just bought a second hand compaq presario sr1000.I am stuck on a blue screen with STOP:0x0000001a(00041785,0xc0c00000,0x81fcbd50,0x00000000). It also says if i have any connected hardware etc,which i dont.Then says beginning dump of memory etc. Please someone tell me ive not bought a dud, cant afford better at the moment. Continue reading...
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display driver not responding colour changed
by Guest stefan Stewart- 0 replies
- 271 views
How to fix display driver problem, everytime i play game the problem occured ati2dvag. It stopped working. Continue reading...
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Update KB2802618 keeps installing, preventing me from upgrading to 8.1
by Guest Rampartt- 0 replies
- 631 views
Honestly I have no idea what to do. Every time I try to update to Windows 8.1, it tells me I still have windows updates pending. So I update KB2802618, and it says it successfully installed, but when I click check for updates again, it says I still need to update KB2802618. What gives? Continue reading...
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Recently saved files not appearing in folders
by Guest davidomg- 0 replies
- 289 views
Hi all, the last couple of weeks I have created and saved .doc files to a folder within my documents, when I open the folder the new docs are not there. All older documents and any that have been recently modifed are unaffected. I can access the files through Writer in the recent documents list, check properties and the save location is correct. Also if i try to send one of these docs from Windows Mail Attach the files are also missing. I can save the file to desktop and send from there ok. Thanks in advance, Dave. Continue reading...
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How to turn off the auto rotate for photos in windows 8?
by Guest Walkinvintage- 0 replies
- 264 views
I saw multiple threads and no answer. The problem with me seeing the file auto rotated in windows 8 photo viewer or photor is that the actual file is not rotated and when I upload it online it is not rotated. Please I want to view it like windows 7 and rotate it myself so it saves. Continue reading...
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Uninstalling Windows 8 64 bit and re-installing as 32 bit
by Guest DavidWoz- 0 replies
- 255 views
I have just bought a new laptop with Windows 8 64 bit.Unfortunately I have a bit of kit at work that only works with 32 bit. How do I uninstall the preloaded 64 bit and re-install as 32 bit? I have separately bought the Windows 8 Pro discs, so I have the 32 bit disc. Continue reading...
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MS Paint is Changing color
by Guest Johnbradley77- 0 replies
- 259 views
I am purposely making all of the area around my logo or icon one specific color (using pencil not spray paint or a brush) so I can change it to white later and make it transparent. After I save the files, when I go back in there is a gradient or spots of slightly different colors....What is causing this and how do I make it stop? Continue reading...
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Windows 7 (KB)2547666) fails to update more than a dozen time. Error code 80070570 . . ....
by Guest HSMShoe- 0 replies
- 646 views
Windows 7 (KB)2547666) fails to update more than a dozen time. Error code 80070570 . . . Please HELP! Continue reading...
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Note on screen says my Windows 7 not genuine.
by Guest TomNolan- 0 replies
- 254 views
Note has appeared on my laptop screen saying This edition of Windows is not genuine. Build 7601, although I purchased update to Windows 7 Home Premium a few years ago and have a sticker on the body of laptop giving details and product key. How do I delete this false note ? Continue reading...
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Switching os from 32 bit to 64 bit.
by Guest tinabina22- 0 replies
- 277 views
My operating system is Windows 7, home edition 64 bit. For some reason though it is running on a os 32 bit. Why is this, and how can I fix it? Continue reading...
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Can't login child's account after change curfew time and even delete the device
by Guest JemingYang- 0 replies
- 263 views
Hi, I set up curfew time for my child account. It was working before. This morning I tried to change the time, but it won't allow my child to login. It still doesn't work after I reset the machine, remove the device from Family Safety, and even change the password. Jeming Continue reading...
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error message
by Guest SallyClaypool- 0 replies
- 261 views
I have windows live mail through my internet provider and I can not receive or send mail. This is the message I get. The connection to the server has failed. Subject '' Server: 'smtp.comcast.net' Windows Live Mail Error ID: 0x800CCC0E Protocol: SMTP Port: 25 Secure(SSL): No Socket Error: 10013 Continue reading...
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Problem with updating Windows Defender
by Guest JAMES AND CAROL KOHORN- 0 replies
- 261 views
My Windows Defender says it is working ( Real time Protection is on) but the Virus and Spyware Definitions are not updating as it says "Connection Failed" I am on 8.1 and everything else is working fine. It gives me an error message 0X80240022. It trys to update and when the bar gets 3/4 of the way across is when I get the error message. Last update on 5/15/14. Continue reading...
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My DELL Laptop (which just upgraded itself to Windows 8.1) will Not let me.............
by Guest lisslepenn- 0 replies
- 269 views
UPGRADE my Windows Protector, I now have McAfee back....which sucks, and a lot of things are different and/or missing and/or gone. WHY DOES THIS HAPPEN EVERYTIME IT UPGRADES TO 8.1? AND NOW EXPLORER DOESN'T WORK CORRECTLY, OR MY GOOGLE! IS IT POSSIBLE TO HAVE A HUMAN CONTACT ME??????????? SICK AND TIRED OF ROBOTS AND PEOPLE "YELLING" AT ME ON FORUMS AND DISCUSSIONS. Sorry for the big bold caps, but you have no idea how frustrating this is.......because VERIZON performed AUTOMATIC UPGRADES to my Cell as well and that's screwed up too! So BOTH my laptop and cell are messed up and cannot reach a HUMAN! GRRRRRRRRRRRRRRR Continue reading...
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How do I successfully remove v9.com and associated malware that appears to be impervious to...
by Guest carenp- 0 replies
- 243 views
I have tried MS security scan and other malware removal options to get rid of v9, but nothing works to remove this program. Please advise. [Moved from Community Participation Center] Continue reading...
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AppData\Local\Kwtion\RWBase.dll - Microsoft Security driving me nuts
by Guest JohnHendershot- 0 replies
- 289 views
1. Does anyone out there know how to stop Security Essentials from popping up and asking me to send a copy of c:\Users\...\AppData\Local\Kwtion\RWBase.dll to them? Even when I click yes, the message comes up several times during each windows session. 2. Does anyone know what KWtion is for? If I just deleted this thing, what would happen? When I run a scan, it finds nothing. JohnH Continue reading...
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security matter
by Guest MaureenCross_764- 0 replies
- 275 views
I have received a telephone call from someone claiming to be from Microsoft saying that my computer may have been compromised and may be bejng used illegally and that he was closing my Microsoft account. on asking how this could he he asked me to turn on my computer and he could rectify the problem. is this for real or was I being scammed I did not turn on the computer your urgent reply would be appreciated. Continue reading...
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malwarebytes antimalware
by Guest AngusMcLean707- 0 replies
- 266 views
I was using the program and I have found it most useful so I bought the program some time ago. This morning I gave access to my desktop computer to a technician who reviewed my files. He offered a service to me which I declined. The tech, pointed out to that my program was on XP SP3 and it should not be, since I am with Windows Seven.(seven is 64 bit system). I do no think he changed anything. This morning I tried to access and run the program on XP3 , bit it will not start up. I have tried other options like setting it to Windows Seven and SP2, but I cannot get the program to start up. Last week it was alright and the program ran well. My laptop is on Wind…
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folder-file exclusions/exceptions, memory detections, scantime/runtime
by Guest MantasMantas- 0 replies
- 252 views
Dear Sir/Madam, I have a few questions regarding MSE antivirus. I have already browsed through knowledge bases but could not find the answer and here I am writing this letter. 1. Will adding folder exclusion/exception scan the processes that are launched from that folder? I am asking if the exclusions/exceptions work only on scantime or also runtime? 2. Will adding folder exclusion/exception prevent a memory detection that has been caused by a process running from that folder? Regards, Matas Continue reading...
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Time Machine backups
by Guest nemac- 0 replies
- 260 views
I know there is not much as far as telling time machine what folders to backup, but how can you specify to restore files that are contained inside of a database? I know that Mysql holds the database files in "/usr/local/mysql/data/dbname". However I could not navigate to that folder location while in time machine. I have recovered my data by removing the new SSD and installing the original HD but this may come up again and I just want to be prepared. While it was not hard to do what I didi, you should be able to use Time Machine backups to restore any file. I happen to backup my machine religiously twice a week. TIA Javier Continue reading...
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How to read "Firewall: *TCP_IN Blocked*" message?
by Guest postcd- 0 replies
- 275 views
Hello, FTP users are getting blocked false by firewall (config server firewall), i need to learn what firewall rule triggering this block, so from /var/log/messsages i see following. I want to ask how to read it and get the info on which value tot weak? Quote: ... May 26 03:16:40 host1 kernel: Firewall: *TCP_IN Blocked* IN=venet0 OUT= MAC= SRC=190.140.142.24 DST=107.182.133.29 LEN=52 TOS=0x00 PREC=0x00 TTL=106 ID=9289 DF PROTO=TCP SPT=60500 DPT=1880 WINDOW=65535 RES=0x00 SYN URGP=0 May 26 01:49:50 host1 kernel: Firewall: *TCP_IN Blocked* IN=venet0 OUT= MAC= SRC=190.140.142.24 DST=107.182.133.29 LEN=52 TOS=0x00 PREC=0x00 TTL=106 ID=8199 DF PROTO=TCP SPT=58858 DPT=…
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Data structure for TCP packet in linux
by Guest ha-as- 0 replies
- 257 views
Hello, I want to know which header file in Linux contains the structure of the TCP packets i.e. the data type definition of the tcp packet struct. What I want is to get access to the data members of the TCP packets which are being stored in one of the there following socket buffer queues: Out of order queue "out_of_order_queue". Write queue "sk_write_queue". Receive queue "sk_receive_queue". In-order to manipulate the timestamp of each packet. So where is the structure is located? Thanks a lot. Continue reading...
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Copy+Rename multiple files at once
by Guest parchambault- 0 replies
- 238 views
Hey all, I have a list of 70 files that I want to copy twice and rename. Example: 1--> 1; 1_HF; 1_PBE0 2--> 2; 2_HF; 2_PBE0 3--> 3; 3_HF; 3_PBE0 4--> 4; 4_HF; 4_PBE0 5--> 5; 5_HF; 6_PBE0 ... I tried: >cp *.txt *_HF.txt But that didn't work. Is there a script that will allow me to do what I want, please help. Thanks Continue reading...