Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
84,928 topics in this forum
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An explorer like bar is stuck on my screen
by Guest phanf2- 0 replies
- 291 views
I apologize if this is not the right category. This information may be unrelated: I run regular Windows 8 updates. I just upgraded my MS Office from 2010 to 2013. I now have a white bar stuck on the top of my screen. It has no icons. Left clicking the bar has no affect. However, when I right mouse click the bar I get a drop down menu of selectable columns much like the in Explorer: If I select More... I get the following: I can add/remove columns, but not the bar itself. I am unable to determine what application this might be and with no Windows controls, I am unable to remove it. Does anyone know what this is and how I ca…
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Your PC ran into a problem ... system thread exeption not handled (athwb.sys)
by Guest Ice Chayanit- 0 replies
- 4.2k views
I updated my window 8 and this blue screen appear after it finished downloading the updates. "Your PC ran into a problem and needs to restart. We're just collecting some error info, amd then we'll restart for you. (100% COMPLETE)" system thread exception not handles (athwb.sys) and it freeze. I left it for more than 2 hours and it's still the same. Does anyone know how to fix this? I restarted my laptop once and still get this same screen. Also, I don't have window 8 CD/DVD whatsoever because I upgrade from window 7 via the internet. And the window 7 also come with the computer i.e. no CD or anything Please help. Thank you in advance :) …
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DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) Windows 8 error
by Guest KyleMcAuliffe- 0 replies
- 277 views
My laptop rebooted in the middle of the night, and it was from a bluescreen. I have no idea what caused it but I uploaded the memory dump file and got: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) And that's about all I could figure out from it. I have no idea what the rest of the text means. Here's my minidump: http://1drv.ms/1mrDTf3 Thanks! *EDITED WITH CORRECT FILE Continue reading...
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Cannot upgrade from XP Pro to Windows 8 using bought disc
by Guest EdwardElgethun- 0 replies
- 260 views
I logged on to XP Pro and inserted W 8 Disc and installation started but received an error message and installation stopped and it sent me to a restart. System tries to start W8 but cannot start and continues to error off. It will not try to start using the old XP Pro. If I put the W8 disc in and try to start from it, I get a message that I booted from disc and cannot continue. Any help will be appreciated. Continue reading...
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vs 2013 installation in win-7
by Guest niteshe- 0 replies
- 267 views
when i try to install visual studio, im facing this problem or do i have to update my win-7 ? please suggest me thanks and regards nitesh e Continue reading...
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Windows 7 Photo Viewer won't open a picture
by Guest tammy1999- 0 replies
- 277 views
My default viewer of pictures is my editing software, but sometimes I will right click a picture to have Windows Photo Viewer open it up so that I can do a slideshow or be able to zoom in. When I right click a .jpg picture now to use photo viewer, nothing happens. It spins for a few seconds and then it stops. Anyway to fix this?? Thanks Continue reading...
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Win7 installation disc keeps rebooting (before doing anything useful)
by Guest Basje Timmer- 0 replies
- 302 views
Recently, I have bought a Windows 7 upgrade (a file called ' Dutch_Windows_7_Professional_SP1_W64_X17-59236.img'). Now I've burnt this image to dvd and am trying to install, but not having any success. When I start the computer with the disc inserted, I get the usual message 'press any key to boot from disc', which I do. Then, a white progress bar with the text 'loading files' appears. After the progress bar has filled up, for just a second or two, I see the text 'Starting Windows' and then the machine reboots. And that's it, I can't get any further. I have taken several steps to ensure this is not a badly burned disc or a hardware malfunction: - I have bur…
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Windows 7 will not recognize modem or drivers after a clean install
by Guest sruss25- 0 replies
- 404 views
I just did a clean install of Windows 7 home premium. Now Windows 7 will not recognize the modem or its drivers. So firstly I checked the device. manager to see what the issue is. It said "the drivers for this device is not installed (code 28)". So I went to my mother in law's home to download the drivers on a flash drive and a CD from Gateway's website. I tried installing the drivers but when it finished there was nothing. No confirmation or anything. After I thought that I had installed the drivers I rebooted my system. Upon startup I checked the device manager ag and received the same error message. so I then used the update driver option to manually direct to …
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HDD Ext cant allocated , it says : the request could not be performed because of an I/O device...
by Guest praxidikeghiffari- 0 replies
- 275 views
Hi everyone. im new here. i would like to ask about allocating drive my HDD Ext (WD my passport) wont appear. so i check into computer management, and my drive unallocated when i try to allocated by following method it says : the request could not be performed because of an I/O device error so everyone please.. is there any solution about this?? i've tried to update the firmware, WD Essential, WD utilities but it not solve the problem.. when i try to checkdisk by promptcomand but i dont know how to put it because the drive isnt there... please help me.. Continue reading...
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How To Remove Virus Completely
by Guest VishwaRaj- 0 replies
- 247 views
This is the most common cause and serious issue that your Phone is get infected by the Virus and Not Removed even after formatting, only due to some common wrong way..... Just only follow these steps to thoroughly make the Phone Virus Free. Remove the SD Card First. Then Connect the SD CARD into the PC through the Card reader or any other Mode.....( Warning PC must not be infected by virus ). Then Format the SD Card. Then Format the phone. Continue reading...
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MediaPlayer 12.2 Update Adware
by Guest RavenRise- 0 replies
- 268 views
Hello Recently browsing NexusMods (Skyrim), I found myself infected with multiple adware. I've installed JKT, Malwarebytes, AdwCleaner, and Herd Protect as supplemental adware removal tools. After running all 4 programs, and deleting the files recommended (while also repairing Registry values suggested by JKT, I restarted the computer to run a secondary sweep. Results of Secondary Sweep Herdprotect Sweep - No Detections ADwcleaner (3 detections) - c:\Program Files (x86)\MSR - HKCU\Software\AppDataLow\Software - C:\Users\JMAva _ 000\AppData\Local\Google\Chrome\User Data\Default\preferences ####### JKT - No Detections…
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Virus and adware
by Guest DebiCline- 0 replies
- 288 views
How can I get rid of the Asrv-a.akamaihd.net virus? Continue reading...
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I keep seeing "Virtual Group Index" showing up multiple times in task master. Why?
by Guest RichardHeller46- 0 replies
- 609 views
It seems to be connected to the file: Wuvere in my Appdata\Roam file and uses a program called fuosuv.exe. I can't find any listing for it and McAffee doesn't catch it as a virus or malware. In any case, it seems to be accessing the internet and slowing down my PC. Has anyone come across this problem? Any suggestions . . . should I try to get rid of it or is it some part of the operating system. It just seemed to show up a few days ago. Continue reading...
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iexplorer.exe - application error
by Guest oldone- 0 replies
- 560 views
iexplorer.exe - application error The application was unable to start correctly (0xc0000018). Press ok to close. This just started today. I'm running Win 8.1 Pro x64 with all the updates. I have an intel core2duo e6600, 8 gig ram, 6.5 tb hd with plenty of free space. I have run the trouble shooter for ie & it could not find any problems. I am using firefox to post this. Has anyone else run into this problem? Continue reading...
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Manjaro Bluetooth question.
by Guest TNFrank- 0 replies
- 247 views
After install of Manjaro 0.8.9 I just had to install a few things in Octopi for bluetooth and it was up and running. This was in Stable. I moved to Testing and bluetooth still worked fine. Now I've moved to Unstable(basically Arch Stable) and now I can't get bluetooth running. I've tried a few different bluetooth protocols like bluedevil1 and gnome bluetooth and also bluez4 and blues5 but nothing seems to get it working in Unstable and I'm not really sure what's changed. Any ideas or help would be greatly appreciated. Thanks. Continue reading...
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SSD writing limit, how to determine current SATA writing value?
by Guest postcd- 0 replies
- 252 views
Hello, i read that SSD is better than SATA, except writing and so far higher price for capacity, mainly its limitted by writting.. so i want to ask how i can see current writing value of my SATA HDD to see if SSD drive in its place wont die too quickly? quotations: Quote: SSD Write operations: 0.01 - 5 million per cell source: Why SSDs? - Why are Solid State Drives much better and faster then normal Hard Disk Drives - SSD Reviews, Data Sheets and Comparison - ssdreview.com Quote: It seems my computer does roughly 1 gigabytes worth of writing in two hours. By doing a quick calculation a 128G SSD with 3000 write cycles would last 90 years... Nothing to worry …
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add repositories to Puppy Slacko 5.6.0.
by Guest fixit7- 0 replies
- 293 views
I would like to find out how to add repositories to Puppy Slacko 5.6.0. There are many programs that PPM do not show. Is it no doable ? Puppy Slacko 5.6.0 Continue reading...
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100 posts for signature
by Guest fixit7- 0 replies
- 270 views
100 posts to be able to use a signature ??? That's a first for me. A mite bit much. :-) A signature would save some typing and follow up questions. This post will get me a little closer. Continue reading...
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Mouse freezes with Linux Mint 16
by Guest User141772- 0 replies
- 239 views
I'm trying to find out why my mouse freezes up and fails to respond in Linux Mint 16. When I first downloaded the OS, my problem was printer-oriented. When I solved that with a $5.00 printer from a garage sale, then my mouse quit working. Nothing I have tried has solved the problem. What happens, it works just long enough to click on something, then it freezes up. I have tried a USB mouse, a wireless mouse, and both together, with no success. My brother has three Linux systems on his computers and has no problems, and others have no questions (or answers) because their mouse works fine for them. What's my problem? If I didn't still have my Windows 7 laptop, I'd be dead in…
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Tim Cook tells Apple employees Beats got subscription music right
by Guest Rene Ritchie- 0 replies
- 275 views
Apple's CEO, Tim Cook has reportedly followed up on the announcement of the Apple/Beats deal with a memo to employees that discusses Apple's deep history in music, Iovine's role in the early days of iTunes, and how Beats got subscription music right. Mark Gurman, reporting for 9to5Mac: Beats Music was built with deep respect for both artists and fans. We think it's the first subscription service to really get it right. Both Apple and Beats believe that a great music service requires a strong editorial and curation team, and we will continue to expand what we do in those areas. The addition of Beats will make our incredible iTunes lineup even better, extending the em…
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Cook calls Apple/Beats deal a no-brainer, Iovine and Dr. Dre to report to Eddy Cue
by Guest Rene Ritchie- 0 replies
- 302 views
More information is becoming available following the announcement of Apple buying Beats for $3 billion, including Tim Cook calling the deal a no-brainer, and word that both Jimmy Iovine and Dr. Dre will be reporting to senior vice president of services, Eddy Cue. The New York Times: In an interview here at Apple's headquarters, Timothy D. Cook, Apple's chief executive, repeatedly emphasized the talent that Dr. Dre and Mr. Iovine would bring to Apple. He also praised the Beats music service, which has people create playlists for people to listen to. "These guys are really unique," Mr. Cook said. "It's like finding the precise grain of sand on the beach. They're ra…
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Apple acquires Beats Music and Beats Electronics for $3 billion
by Guest Sam Sabri- 0 replies
- 298 views
It's official, Apple has just announced their intentions to acquire Beats for $3 billion. The deal will include both streaming music service Beats Music and Beats Electronics. The mammoth deal will see Beats co-founders Jimmy Iovine and Dr. Dre joining Apple. Press release below: CUPERTINO, California—May 28, 2014—Apple® today announced it has agreed to acquire the critically acclaimed subscription streaming music service Beats Music, and Beats Electronics, which makes the popular Beats headphones, speakers and audio software. As part of the acquisition, Beats co-founders Jimmy Iovine and Dr. Dre will join Apple. Apple is acquiring the two companies for a total…
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Beats Music updated, lowers yearly subscription price
by Guest Sam Sabri- 0 replies
- 277 views
Over Spotify and other music streaming services? Beats Music is actually a really decent music service for those who love music. We reviewed the app and service when it first launched earlier this year and walked away impressed. It's available on iOS, Android and Windows Phone, but it's the iOS version of the app that's picking up a nice update today. Details after the break on what you'll find in version 2.1.0 of Beats Music for iOS. Head to the App Store and you'll find Beats Music sitting there at version 2.1.0. Here's what's new in this release: Trial has been extended to 14 days Price drop to $99.99 for the yearly subscription, down from $119.88 Tons of bu…
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App Annie buys Distimo in mobile app analysis consolidation deal
by Guest Simon Sage- 0 replies
- 310 views
App Annie runs a fantastic iOS, Android, and Windows Phone app analytics system, and they've just acquired another major company in that sphere, Distimo. The acquisition puts App Annie at over 240 employees, and comes hot on the heels of a recent $17 million round of investment from IDG and other partners. The specific terms of the deal were undisclosed. Distimo's Netherlands office will join other international HQs in Amsterdam, Beijing, Hong Kong, London, Moscow, New York, Seoul, Shanghai, and Tokyo. Both of these companies regularly churn out insightful monthly reports on trends in the mobile software ecosystem, not to mention great databases of historical app dat…
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How do I retrieve an Administator password?
by Guest Nicole1226- 0 replies
- 282 views
I have forgotten my administrator password. It's been years since I set it up & I can no longer remember what it is. Any suggestions for the forgetful? Thank you. Continue reading...