Microsoft Support & Discussions

I have transferred files from one (Windows 10) PC to an 8TB HDD using a SABRENT docking station via a USB port. When attached to another (Windows 11) PC with that docking station using a USB port, that drive then appears in File Explorer and the files can be read. However, when I install that same HDD in the second PC, it is not shown in File Explorer. Windows Disk Management shows a 2TB Healthy (GPT Protective) Partition, plus another Unallocated 5TB. Moreover, right-clicking on either of those areas produces a menu with all the options grayed out (except for "Help"). How can I use that HDD Read More...

I want to remove the little arrow symbol from the shortcuts from my desktop. It is possible? This is just for personalize my computer, not a big deal lol. Please, helpRead More...

Whenever I’m playing a game, windows will randomly tab out my game from full screen. I’ve tried so many things besides completely restarting my pc. I’ve most recently downloaded focus.exe and when it does happen it just says”No foreground application. Nothing shows up in event log. Read More...

I recently purchased a new laptop and used it for a few days without incident. I began receiving prompts that I was out of space on the one drive, so I tried to disable it from syncing everything. I don’t know what I did but it took all the desktop icons that are not part of windows off the desktop. At the same time the saved data from the Xbox games disappeared. I went looking for them in the user folder and noticed that there is not a desktop folder there. I found the files on the OneDrive but they do not work with the programs. The OneDrive desktop folder has all the stuff that went missingRead More...

I don't know how to fix it Read More...

Hello there!I have an Dell Precision 3560 that I want to install windows 11 on. I've been trying to install windows 11 on it using a usb flash drive and that DID pop however I keep geting the Install Drivers to Show Hardware pop up. I don't know what I need to do to get on with the next step of the process of installing windows 11. I've tried setting the ssd to AHCI not RAID etc. It still pops up. Maybe this is because of the ssd I installed on it as its like some random Samsung ssd 256 gig lying around that got included in the deal as the laptop did not come with a ssd/hard drive. I checked Read More...

Alright y'all, I'm desperate for some help here. I built a brand new PC in July. Specs are as follows:CPU: i7-13700kfGPU: Zotac 4070ti SuperMOBO: MSI PRO B760-p WiFiRAM: Corsair Vengeance RGB Pro 32GB DDR4-3600SSD: Silicon Power UD90 2 TB M.2-2280 PCIe 4.0 X4 NVMESo the first few weeks it ran perfectly fine, no issues at all. Then I started getting occasional blue screens with various error codes. To be honest, I knew this meant there was an underlying problem, but I never did any serious level of troubleshooting because they weren't happening often enough for it to really bother me. EssentialRead More...

Recently my windows 11 laptop has had me change my pin repeatedly (about once a week in the past month) due to this error, after waking it up from sleep sometimes it simply refuses to accept the pin and requests that I confirm my identity using 2FA and reset my pin. I can't tell what causes the issue and it clearly remembers my pin since it wont allow me to set my new pin to a previously used pin code. Any help is greatly appreciated.Read More...

Preciso de uma ajuda, quando tento adicionar um número de telefone a minha conta da Microsoft ele da um erro de alias Read More...

I've built a new pc over the past day or two. However, I've ran into plenty of issues that many have been fixed. I can run every game that i have installed again except games like Rainbow Six Siege for example, It for some reason crashes randomly moments after starting a round, one "fix" we found was downgrading the GPU drivers (RTX 4070 Ti Super) and that seemed to work at first. However after a game or two the game crashed and then a blue screen happened. I do have the dumb file available for advisors if they need it.Read More...

Hey, all. I recently got a new computer with Windows 11, and every time I restart or shutdown the thing- the audio changes. The slider or volume meter doesn't, but rather- it's louder or quieter. 30? Normal volume, but after turning my computer off- it's suddenly a little too quiet. Change it over to roughly 50, and it's adequate volume. Another shutdown? Wow, suddenly it's too loud, and I'd prefer to have it at roughly 30 again. It's gotten a little irritating. It's not because of anything else going on, as far as I'm aware- I'm using a speaker that doesn't really have any settings as far as Read More...

Hello,I’m having trouble with Adobe Creative Cloud on my Windows PC. When I tried installing it on my main user account, it didn’t work (the installation failed, or the app wouldn’t run properly). However, when I created a new user account on the same PC and installed Adobe Creative Cloud there, it worked perfectly without any issues.This makes me think there’s something wrong with my main user account, possibly related to settings, permissions, or corrupted user data.Can anyone help me figure out:What might be causing this issue on my main account?How can I fix my main user account so that AdRead More...

So I'm trying to change my password to get into my pc because my brother keeps playing games on it. I go to change it, and I enter my password when it asks for current password, but it tells me that it's incorrect, even though it signs me into the computer? I don't know how to fix it because I even tried my email password which was also incorrect.Read More...

I have a HP laptop with windows 11. I have a nice 5.1 surround sound system i just built for a new home theater set up in basement. The reciever is a AVR-S570BT. I want to play some games that have surround sound, but windows 11 only will do stero or Dolby Atmos/DTSX which is beyond my new but budget reciever. I have the computer connected to the reciever via a HDMI cable and a projector from the reciever. Why doesnt windows 11 allow 5.1 sound like Dolby Digital Plus? Seems like only a software problem. How do I get it enabled?Read More...

Hi. This is Angeline and I would like to ask a question that had been bugging me since the first time I bought this labtop. For my laptop, I know that my windows licence couldn't support other display languages but I should be able to change the language in the keyboard and type in that language right? So why I can't seem to change the keyboard language to other language when I wanted to type in that language? It is so inconvenience that I have to search the internet to find a online keyboard for other languages. Can someone please help me on this issue?Read More...

I have a Thinkpad X1 and have never had any trouble with it. This past week my computer updated over night and the next morning when I tried to log in it said I couldn’t use my Face ID and that I must use my Pin. I typed in my pin and it popped up with Error code 0xd0000225. I tried logging in with my password to my Microsoft account but it said incorrect password. After this I went on my phone to Authenticator and logged in with that same password (meaning I had the correct password), but also that account is grey on the Authenticator app. I still get emails through that account so I don’t knRead More...

I have a new computer and I had two choices when I got the prompt: "restore from computer." I selected the wrong one and now want to undo it and start again so I can select the other one. Is this possible?Read More...

cant connect controller to pc windows 11 Read More...

Saludos cordiales, Buenas tardes. Desde varios días mi laptop presenta este mensaje al momento de encenderla y emite unos sonidos fuertes. Por favor su ayuda con esta novedadRead More...

I Did something with my computer and now it won’t boot but I can get into the troubleshooting menu I tried to reset the pc but it wound not work and say “There was a problem resetting your PC”Read More...

I've had this issue for over a week now where Roblox will randomly freeze and then crash without any error message. The amount of time I can play for before it crashes varies and I've followed every YouTube tutorial out there and nothing has seemed to work.Things I have tried:- Reinstalling Roblox- Restarting PC- Running Roblox as administrator I've seen many people with the same issue say that uninstalling any oculus software fixes the issue but I do not have any installed. Read More...

Hello everyone, I am trying to format my SSD (the one that Windows 11 is installed on) but I can't seem to figure out how. My MFT has ballooned in size to almost 8GB due to some projects which I have just completed; and this is eating up a large chunk of my available memory.Windows 11All current updates and driversJust scanned for viruses yesterday(Sorry I'm new here, if you need more info please let me know - thanks!)Read More...

Hello, for last month my pc running wild. Every time i get in to fullscreen in games fps seems to lock around 30. borderless windows sometimes works, but most of the time its the same. Only window mode in games makes them work in normal fps. How do i fix it? it use to work normal back then. Windows 11 GeForce gpuRead More...

Went through the TroubleShooter, ran a system scan, and got the following message:"Microsoft Windows [Version 10.0.22631.4541] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files but was unable to fix some of them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details areRead More...

windows 11 pro The keys are not working but the touchpad and the little red one are working.I have tried things I have seen on YouTube, I Accidentally pressed fn, and the space button turned on the backlight so I found it off maybe press some other buttons I have tried Device Manager resetting the device Please help I rely on this computer alotRead More...