Microsoft Support & Discussions

I bought an Asus F15 TUF gaming laptop and since the day i bought it(brand new), it never worked properly without the charger plugged in. On battery power it doesnt even do normal tasks like using google or watching youtube. It lags so much i know while gaming it needs to be plugged in but even when im not playing games it just doesnt work on battery power. Ive tried resetting it and taking it to the bestbuy team but they couldnt fix it. Any fixes for laptop not working smoothly without charger?Read More...

Hello. When I turn on my computer, I am shown a menu that says “UEFI Interactive Shell v2.2” When I type exit into the shell, I am sent to the Aptio Setup - AMI. I’ve tried restarted my computer but that doesn’t work. Please help.Read More...

I recently downloaded the BlueMail app accidentally and then immediately uninstalled it. However every time I now start up Windows a very annoying pop up box appears regarding the BlueMail app and downloading it again. I have tried several suggestions for getting rid of this but nothing works? So how do I get rid of this?Read More...

how can i solve this problemRead More...

Hello, I am having a problem with my Settings app on Windows 11. Like I said, if i try to click on something, for example: "Typing" in the "Keyboard" section, nothing happens. Same problem happens if I try to right click on desktop and go to the Display settings. It just brings me to Settings to the Home tab. Even if i try to search reset this PC (to fix the problem), nothing happens.Read More...

why my laptops battery design capacity lower than FULL CHARGE CAPACITY is it good or badRead More...

I couldn't find other settings to change besides the below, but even with all the "nevers" added, my screen is still locking within 1-2 minutes of inactivity.Would appreciate the community's recommendations.Read More...

I have added a second touch screen to my PC. Currently have two main displays and two touch screen displays, for home simulator. I was able to get the first touch screen added and calibrated, but not the second as I needed a longer cable. When adding the 2nd touch screen then opening the Control Panel, Hardware and Sound, there is no longer the Tablet PC Settings. This is a new PC buildWindows 11Read More...

helllooooRead More...

Hello. I have a problem with my pc. When I turn on battery saver Netflix starts stuttering (it freezes then plays a scene over again.) the only way it stops is if I turn of battery saver or I plug in my pcRead More...

In laptop having windows 11, I tried all possible ways which are by default available in windows to format USB drive but none of them working.Can somebody suggest how to format USB drive in windows 11? I have tried below mentioned steps but it doesn't work. The clean command works but nothing changes and when i try to format it, the command fails to work .First open run command box > Now, write diskpart and hit enter > Once Diskpart is open > Now writing the commands, one by one.Command 1: List disk[Now, it wilRead More...

I never observed this behavior in previous versions of Windows.However, it seems that starting with Windows 11, ALL DOWNLOADS NOW CONTAIN "_MACOSX" FOLDERS!I understand that they are part of the Apple MAC operating system, aren't needed in windows, and can be deleted.THE QUESTION I HAVE IS; WHY ARE THESE "_MACOSX" FOLDERS SHOWING UP ON ALL WINDOWS DOWNLOADS WHEN THIS FOLDER ISN'T EVEN PART OF THE WINDOWS OPERATING SYSTEM??"_MAXOSX" FOLDERS ARE FOR APPLE MAC COMPUTERS, NOT WINDOWS COMPUTERS. THESE FOLDERS SHOULD NOT EVEN SHOW UP ON WINDOWS MACHINES!!I HAVE LOOKED ALL OVER THE SUPPORT ARTICLES, Read More...

Hello, from 26.11.2024, copilot forgot his and my name! Is it some new update, a bug, is it a temporary or permanent condition? Thank you Read More...

recently i had to buy a new computer because my old one was fried but my new one didn't have as much space as the old one and so i switch the ssdsand i have amd files even thought i have intel now. and it says i need a trusted installer and i do not know how to delete it.Read More...

Hello. All my setting are on "polish" and "Poland". I don't know french at all. Yet Microsoft keep contacting me in this language via e-mail. Chat with adviser was not helpful at all. The adviser sent me to outlook support when the problem is clearly with Miscrosoft account, not with email program. Why is this happening? I can't speak french and I paid quite a lot to can use my new laptop and legal Microsoft. Fix this, because it is very ridiculous. It happens when I for example want to change the password to my Miscrosoft account. The mail with instruction is written in french. Read More...

Ref: Lenovo yoga 7 2-in-1 with Win 11..........I have 3 problems. I've called microsoft look at it but they didn't fix it. I think they said its a hardware problem. I called Lenovo 3 times still not fixed. They reset it back to factor and updated the wireless mouse and touchpad drivers...no help.Pointer disappears and moves usually to top right or left. Happens randomly and usually on chrome or edge. Sometimes excel.Periodically the touchpad stops working. Enable/disable is setting missing. Only way to fix is reboot.Wireless speakers and airpods - mainly after disconnecting either ofRead More...