Microsoft Support & Discussions

When my wifi drops out (which is often), I normally right-click the wifi symbol in the bottom right hand corner of the screen and select Diagnose Network Problems. Unlike the old network diagnostics tool, the new one has an annoying habit of gaslighting users that there is no problem, but at least when I force it to reset the wireless adapter, it does. Now, however, clicking on Diagnose Network Problems has stopped doing anything. There isn't an error code I can give you or a screenshot of what happens, because seemingly nothing is happening: the right-click menu disappears, but the diagnosRead More...

Blue Screen errors in Windows when i activate acces point from pc windows 11Read More...

Hi! I have a new laptop and it's ASUS Vivobook Device name zeina Processor AMD Ryzen 5 7520U with Radeon Graphics 2.80 GHz Installed RAM 8.00 GB (7.28 GB usable) Device ID 7B5C9F9E-EFDD-432C-A3D1-67F0495196FE Product ID 00342-43454-75428-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display. The sound is coming out distorted and completely unclear! I’m not sure if it’s an issue with the settings, a problem Read More...

I can't turn on the memory integrity ( core isolation ) because of zntport.sys incompatible drivers. How can I solve it??Read More...

Acer spin 360 "no audio device installed", tried to update driver and says "driver not found". Acer needs to address this issue, a lot of people with this device have posted the problem online. Anyone found something that worked?Read More...

So my PC doesn't have wifi driver it can only connect to internet via ethernet cable or usb adapter which is my case. I ordered this usb, plugged in, worked perfectly like magic. One week later windows releases this update and after I restart my PC the USB at the 3.0 can no longer work. I used the same USB adapter on a laptop which I didnt updated that same windows update and it worked just fine. So clearly the issue was that update. I tried to manually install those drivers by downloading all throughout the internet. No luck. Should I just reinstall my windows fully? P.S.: One issue I suspectRead More...

My windows won’t load after factory resetting my pc there is just a black screen loading but it doesn’t load I’ve had it on for 15 hours and I’ve tried everything Read More...

Specs:Processor 13th Gen Intel(R) Core(TM) i7-13700K, 3400 Mhz, 16 Core(s), 24 Logical Processor(s) GPU RTX 3080Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.7 GB Available Physical Memory 23.6 GB Total Virtual Memory 36.5 GB Available Virtual Memory 21.1 GB Page File Space 4.75 GB BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product PRIME Z790-A WIFI Ethernet LAN cable cat9Windows 11 X64Disk drives C: SSD 860 EVO M.2 1TB D: SSD 970 EVO Plus 2TB Please someone already has a solution?Read More...

HiThe app of Messenger has recently been updated to be a web app. After the update I need to log in every time I launch the app.The same is true for the Copilot app. Despite accepting cookies, the app is resetted every time I open the apps.Edit: Edge itself doesn't seem to save cookies. I checked settings, I resetted settings even, but with no result.Thanks in advanceOmarRead More...

Hello,This is most likely a simple fix but I just cant seem to figure it out. On a new computer it always prompts "You need admin permissions...." when moving a file to a folder on the desktop. I can't figure this out for the life of me. So far it was done by two accounts on the same laptop, both have the same issue. The laptop is on the same network as other ones which means same GPO. I never had this happen beforeSome other notes:Under security settings for desktop, the user has full control and is also the owner. Most certainty its a local GPO settings that's messed up but I cant seem to fiRead More...

The disconnect button under bluetooth devices does not work in both the list of devices in the system tray and in settings / bluetooth & devices.It disconnects the device then immediately reconnects to it. How do I fix this?Read More...

When troubleshooting my sound system, I found that no device was installed. Where do I get the sound device and install it?Read More...

Hey, A few weeks ago my PC had a lot of crashes (blue screens). That's why I did a data reset yesterday (from Windows Settings). In the middle of resetting my data, the PC crashed. it had restarted itself automatically for about 3 seconds. Since then, all the time when I turn on my PC, (first comes the logo of the PC creator) and then comes directly a blue screen. With the message "Your Device ran into a Problem and needs to restart. we restart it for you." With the message at the bottom: attempted write to readonly memory. I can't do anything more except in the BIOS of the PC creator. I have Read More...

So ive been getting this error every time i start my pc and ive tried all the fixes i could find but nothing has worked. It all startyed when i decided to clear a few files form my desktop and i think i may have removed some important files like adobe ones.Read More...