Microsoft Support & Discussions

Hello everyone, So I have a BSOD problem with my PC for about 2 years now. I will try to be very detailed because I am really frustrated and don't know what the issue is, although I am 90% sure it has to be hardware issue at this point. Starting with my current build: Motherboard: Z690 AORUS ELITE AX (rev. 1.x) RAM: KINGSTON FURY BEAST 16GB (2 X 8GB) 5200MHZ DDR5 BLACK KF556C40BBK2-16 CPU: Intel Core i5-13600K 3.5 GHz 14-Core Processor CPU Cooler: be quiet! Dark Rock Pro 4 50.5 CFM CPU Cooler GPU: Gigabyte Vision OC GeForce RTX 3060 Ti 8 GB PSU: Cooler Master V650 Gold V2 650 W 80+ Gold CertiRead More...

Left click on the start icon is not working after Wiondows 11 24H2 update. I can right click and then left click on 'Desktop' which brings up the desktop but then some of the taskbat functions don't work? Are there problems generally with this 24H2 update? Any advice appreciated.Read More...

why do i have multiple recovery partitions?Read More...

when i click it nothing happens and im stuck, ive restarted and tried it a ton of times but still says pin isnt availableRead More...

Hi,I recently replaced my Bluetooth adapter because the old one was acting buggy. Since then, I've had a really tough time removing all the connected devices from my system. I tried selective removing in regedit in the bth department and Device Manager, and eventually found the last bth device (Bose 700 headphones) under a different section of Device Manager and managed to remove them as well.Maby I did a bad thing, after trying to remove the devices in the BTH section of the control panel like 100 times. I also tried in device manageRead More...

When I restarted my computer, I tried to login and my keyboard, and Mouse didn’t work, only the power button worked how do I fix it?Read More...

Hi! I'm trying to set up a PIN for my device, but every time I create one, it gives me an error message. The message is as follows: Something went wrongWe weren't able to set up your PIN. You can try again, or skip this step and set up a PIN later.I tried including a screenshot, but I also got an error message when I did that: File(s) failed to upload. I'd appreciate any help I can receive. I am on Windows 11, version 24H2Read More...

Hello,I have enabled Bitlocker on my pc for my C drive. Unfortunately I cannot save the Bitlocker recovery key to my microsoft account. I get the following error (in Dutch): "Kan niet opslaan naar uw Microsoft-account", which can be translated to 'Can't save to your Microsoft-account.I am running Windows 11 Pro and am logged in with a microsoft account with administrator rights.I tried the method stated in this post, but unfortunately it gives me the same error. Thank you in advance,RyanRead More...

I did an "update and shut down," command, and the next morning my computer did not accept any of my passwords. I believe it has now switched over to a local account that I don't remember making, and it does not let me switch accounts back to my Microsoft one.I have tried:Switching KeyboardsUsing the on Screen KeyboardVerifying I am using the correct Password (for my Microsoft Account, and the last Passwords I used on my Computer) (using the little eye button to check what has been typed)Changing my Microsoft Password, and verifying I can still log on to it (I do not have another computer, onlyRead More...

My laptop didn't recognize built-in speakers, i was trying to use the windows update, or something, but it didn't helpRead More...

I had a problem with my hitman pro software. A technician from Hitman pro accessed my computer (with my agreement) and ran some scan and told me that I would need to renew my windows 11 and firewall. He showed me costs for both. I told him I would check back. My computer was purchased over a year ago and came with windows 11 installed. I have been told that Microsoft does not charge for a renewal license for either if the computer already had them installed. Was this a scam or do I need to renew my windows 11 license and firewall. His scan showed that I had 17 trojan viruses, many malware and Read More...

I would like to use WHfb for as a solution but require the ability to allow multiple users to logon to a device at times (admins, new users), I am deploying using Intune profiles to a group of devices. I am able to define available options but new users seem to have the ability to choose password as an authentication option after enrolling in HELLO. I would like first time users to be able to logon with passwords to complete enrollment but after registered, they shoud not be able to use the password option, or password. I can hide the password option, but then new users cannot authenticate viaRead More...

I keep getting error code 0x8007001f every time I try to install Windows 11 23H2. I need help!!!Read More...

I received a notification that my storage was all used and I will not be able to receive or send message.I uploaded my desktop folders which have too many of the same folders. That is what took up the space.Will I be able to get into my One Drive so I can delete some of the folders?KennethRead More...

Or display cable or whatever other very obvious culprit exists.Warning: Incredibly niche issue (Can't seem to find a duplicate problem in a thread)There seems to be something with Windows (both 10 and 11) that causing some major scaling issue that has occured twice now after playing Smite on two separate rigs. Any hardware or peripheral swap I perform changes nothing, and no components have overheated.Clean installations windows do not fix the issue, either, but I have tested hardware in other setups, and there were no issues. Specifically, the problem that persists is noticeable loss of detaRead More...

Hello, I have removed BitLocker in my account. But it says that I need one to restore Windows on my PC. Can you tell me please where I can get it?Read More...

Hello,I am having a lot of blue screen issues when trying to launch Steam or Riot applications so I have been trying resetting my pc to default but every time I do it I get this error "There was a problem when resetting your PC. No changes were made." this is a brand new desktop that I got with the following config:ProcessorIntel(R) Core(TM) i7-14700FVideo CardNVIDIA GeForce RTX 4070Operating SystemWindows 11RAM32 GBCould you please support?Thanks in advance.Best Regards,Sofiane BAIRRead More...

Hello,I have a Windows 11 home device. My concern is around files lost after a reinstall.I reinstalled Windows to the factory settings (I think) about 8 months ago. Prior to doing this, I am not sure whether Onedrive was set to sync my files to the cloud or not. I am also not sure which account I used to log into Windows on that device, as I logged in with a PIN for years.I didn't use the device for about 8 months. I just turned it on for the first time and realized I didn't know which account I was using to log into the device. 1) Let's say Onedrive was turned on, files were synching, and I dRead More...

Whenever I try to run a game or program that comes with a certain resolution by default, it cannot handle it, the only way I've been able to fix this is to go into the settings file to manually change the resolution, but this is extremely tedious and sometimes not even possible, all I've gotten from asking is the suggestion that my drivers may have to do with it but I don't know where to go from that or if it's even accurate. I attached an example of the message that pops up when i try to run the program.Read More...

Can someone please tell me how I fix this error I've had this error for a while now and I can't find any steps online someone please help me fix this error I've reinstalled VirtualBox and i tried to repair VirtualBox but that didn't work so I need help. Read More...

Hello everyone. Please help. Maybe someone has information. How to install Windows 11 ARM on a laptop with a Snapdragon Elite X processor?I will be glad to receive comments on this. Thank you all in advance for your answers.Read More...

i just want to make it clear that if your pc runs windows 10 you can most likely run windows 11 if your pc falls a little shy of the so called requirements iv done it already on a differenify t pc of mine and it runs windows 11 without any issues at all yet windows 10 and pc health says it will absolutely not and i need to buy a new pc so id just like to clarify so check out the tube and yoy will find step by step how to accomplish this its nit very hard and to me much more economically sane then buying another 3k computer and put this one i run that ranks a battleship on benchmark but cant ruRead More...

One day it randomly changed to House Flipper 2 a game I insatlled, and now i can t change it back, i tried everything i could and it still didn t work, inte properties settings the disk s name appears as Local Disk, but in the file explorer it doesn t. Can you help me?Read More...

Lost my outlook mail.The error message I get attempting to recover from an apparently underage account which is not true is: "You need to be in the same region to give this child parental consent for their Microsoft account."Read More...

I got a fake "Microsoft Seccurity Alert" with a voice telling me not to switch off my computer but to phone 0203 307 2621.The computer was locked up so could not click on anyhing.I DID NOT PHONE THE NUMBER>I was suspicious so phoned a friemd and asked them to enter this telephone number into the "Who called me" website.Reports indicated this was SCAM.So pressed Ctrk-Alt-Delete to access Task Manager and selected 'Sign out'This returned me to the Windows opening page.I then ran Malwarebytes to check for a virus - there weren't any.I hope tis helps other victims.Read More...