Microsoft Support & Discussions

ever since I did a windows update when i alt tab out of a game the screen goes black on my monitors I've checked my refresh rate and graphics thing and nothing is fixing it, it was fine right before doing the update I've searched online and YouTube and nothing has helpedRead More...

So, basically my laptop froze, and I decided to cold shutdown it, when I turned it on, CHKDSK went off, and it was just rebooting, and resetting, at around Stage 3. I decided to try and shut it down, to go to WinRE. Problem was, it wasn't working, so, I used a Win10 flash drive to go to WinRE, but quickly found out, that it would just hang at a violet-like screen (not BSOD). So, I tried HBCD PE to try and use System Image Restore, but that also didin't work. I need help pleaseSpecs:Acer (dont know what model)8GB RamIntel Core i5NVidia iGPURead More...

The computer has rebooted from a bugcheck. . A dump was saved in: C..... help reading the dump file pls .Thank You !!! Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get tRead More...

Hello allWe've experienced an issue where, with Windows 11, a full array of indexed elements (it usually sits at around 900k) for Search randomly gets wiped out in the background. It happens around every month or so.Then it starts to regenerate, but takes way too long to do so.This is a massive problem because in our team we base a lot of our work on sifting through thousands of e-mails, so we need the Search function to be on point.Is there a way to prevent this automatic reset?Thanks,Team at Hi Fly CateringRead More...

Hi everyone,I’m experiencing an issue after installing the updates KB5045935 and KB5046633 on Windows 11. I’m using a Samsung Galaxy Book2 Pro 360.After restarting and logging in, all I get is a black screen. The mouse pointer is visible and can be moved, and the Task Manager works, but the issue persists.I’ve tried restarting the explorer.exe process multiple times using the Task Manager and Command Prompt, but it hasn’t resolved the problem.After extensive troubleshooting, I managed to uninstall the updates KB5045935 and KB5046633 — first KB5045935, followed by a restart, and then KB5046633.Read More...

Hi, I have an issue with my search bar. Whenever I start up my computer, the search bar appears as normal, but after like a minute, it changes to just the icon instead. Is there a way to fix this weird issue? I know it's a strange request, but I just like how the search bar looks on my taskbar, instead of just the icon. Looks more modern.(Also before you ask I have a HP Pavillion x360 laptop, 8GB RAM, 237GB, with Windows 11. Model 14-dh1053TU)Thanks,SavinRead More...

Hi when im not playing game i have random bsod crash i use Windows 11************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true NonInteractiveNuget : true AllowNugetMSCredentialProviderInstall : true AllowParallelInitializationOfLocalRepositories : true EnableRedirectToV8JsProvider : false -- Configuring repositories ----> Repository : LocalInstalled, Enabled: true ----> Repository : UserExtensions, Enabled: trRead More...

I've been using SQL Server Management Studio for some time to import tables from MS Access into SQL Server.Now I get an errorExternal component has thrown an exception. (System.Data)when I choose an Access database to import from. This worked only a couple of weeks ago, any ideas what might have changed?I only have Office 2016 installed. The full error is:=================================== ===================================External component has thrown an exception. (System.Data)Program Location:at System.Data.OleDb.DataSourceWrapper.InitializeAndCreateSession(OleDbConnectionString constr, Read More...

Hi. my windows update having a issue error code 0x80070002, for this update - "2024-11 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5046633)". How can I fix this?best regards,ChathuRead More...

Hi, I have set my daughter to Can Sign In on my windows 11 device and she is able to sign in. Hower the issue is that the laptop is not appearing as a managed device in the family safety app and thus I have no control. Please help, this is very complicated for something that should be family friendly. Thanks for any help Read More...

Hi,I am unable to activate the windows after reinstalling the windows. Pls help.Read More...

I recently got a new computer and have run into an error where on start ups or restarts I’m met with consecutive blue screen errors with the cause being CRITICAL_PROCESS_DIED. I’ve tried multiple solutions but none of them work since the blue screen crash interrupts them and prevents any fixes from going through. I’ve tried to reset my pc but it won’t let me as I’m met with “There was a problem resetting your PC” and nothing happens. It usually crashes 2-4 times before I’m able to access my computer and will vary with how far it goes before it crashes. Is there any solution to fix this or do IRead More...

Steps followed to Lock scree image setting is as follows1) Copy the image to all the user laptop using GPO ( File Copied)2) Enabled the "Force a specific default lock screen and logon image"3) Verified the Policy enabled in the local system using rsop.msc4) Run gpupdate / force and even restarted the machine After the above steps lock screen image is getting as blank( Resolution of the Lock screen image kept it as low as well.)Anyone faced similar situation ?Read More...

Hi,It happend sometimes that when i needed to clone the disk to another (and so attached it as USB to another machine), when I plugged it in the original laptop (or pc) it gives bluescreen and do not boot. The only solution to this is format. Can you give me some help? Thank you.Read More...

NOW, clicking on any Copilot icon, opening it from anywhere, it does not land on its Home screen or page. Instead, it lands, initially, on its 'Chat' screen or page. This includes typing copilot.microsoft.com in the Edge address bar. This even applies to the Copilot app.There is one sort of exception. The Copilot icon on the Edge tool bar opens as it last was when Closed. If it is the Home when X'd out, the next time opened will be, again, the Home 'screen'. But if it was on the 'Chat' screen and X'd out, the next time it will open, again, to 'Chat.Except for the Edge tool bar, Copilot, NORead More...

I recently performed a clean installation of Windows 11 Home on my laptop, but I am now experiencing an issue where flickering lines appear at the bottom of the screen.These lines only show up in certain scenarios:On the lock screenOn the desktopDuring gameplay after the game has fully loadedInterestingly, the lines do not appear in other situations, such as when opening File Explorer, web browsers, or while a game is launching.To troubleshoot, I have:1. Reinstalled both my Intel and NVIDIA graphics drivers.2. Downloaded a fresh Windows 11 ISO and performed another clean installation of WindowRead More...

Windows App is now GA. This incredible 'tool' is available with a Work or School Account for Windows, macOS, iOS, iPadOS, and web browsers—and in public preview for Android. This unified app serves as your secure gateway to connect to Windows across Windows 365, Azure Virtual Desktop, Remote Desktop, Remote Desktop Services, Microsoft Dev Box, and more, no matter on what device or location. (NOW) Available from MS Store, via a web browser, Google Play or Apple App Store.Please, read all about it HERE.Cheers,Drew Read More...

My windows 11 have downloaded an update called Windows 11 Insider Preview 10.0.26120.2415 (ge_release_upr) like few weeks ago and it's been trying to install the update every week since then and it fails at 95%, then comes up with the message, "Something went wrong, don't worry we are reverting the changes" something similar to that, how can I fix this issue? btw it always shows this 0x800f081f.Read More...

If you check the box "When using an app in full-screen mode (priority notification banners are also hidden)" in the System > Notifications area of Settings, Do Not Disturb is turned on when nothing is open, i.e. when the desktop is shown. Only when you open a window is Do Not Disturb turned off.Is this a bug, does anyone else see the same behaviour, and is this intended behaviour?My OS is Windows 11 Home version 10.0.22631 Build 22631Read More...

Hello,I use English and German keyboards, but I have an unwanted 3rd option in my language bar which shows as English - UK then underneath says is German.Very confusing, and annoying because I want to be able to flip back and forth between EN and DE, not have a 3rd option.I have tried finding this option in the available languages, it's not there. I have even tried downloading and deleting English (UK) and English (Germany) but no success. You can see I only have the two language packs installed now:Read More...

I bought a hp mpp 2.0 rechargeable stylus pen. I have a hp pavilion convertible 14 laptop at the moment. The stylus used to work a year back, now it just stopped working. I tried various solutions like trying the stylus on another compatible laptop, but it doesn't seem to work. I think it is due to like a windows problem rather than pen itself.Read More...

My cousin tried to installed an game(i was not present). while installing pc crashed it eventally started but now the windows security appears blank.so i got scared and i bought mcaffe antivirus and scanned the pc but no virus were found it still appears blank please helpsometimes there is a dialogue box saing "windows security couldnt start"ImagesRead More...

i was using my SD card via SD card reader but stop working suddenly and is not connecting anymore Read More...

Model: Legion 5 Pro 16ARH7h (Windows 11) Describe the issue: BSOD on boot. Boot took unnaturally long then BSOD What have you tried already?: Looked at event viewer and crash dmp files. See attachments for both. When did it start producing the issue: Only today Did you install new drivers or software?: No Can you provide images/videos to show us the issue: See attached (Event Viewer XML, Bugcheck dmp file) I looked up the log/stack trace using !analyze -v: SYMBOL_NAME: dxgmms2!VidSchiSendToExecutionQueue+179eb FAILURE_BUCKET_ID: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSRead More...

I cant enter the recovery environment, none of the startup settings work and all i can do is try to open bios but nothing has worked, i tried using a usb to install Windows but it said it had an error and it keeps repeating this screenRead More...