Microsoft Support & Discussions

when i launched fortnite saying Ai high gaming performance enabled then my laptop fans were louder than normal by alot and after i turned it off and restarted my pc the cpu was hotter than normalRead More...

Nahimic and steel series gg randomly popped up on my pc even though i never downlaoded it or have a steel series product then i got a notification when i launched fortnite saying Ai high gaming performance enabled then my laptop fans were louder than normal by alotRead More...

i changed some hardware on my computer just yesterday and its all worked nothing worng with it but this account when ive installed windows 11 i try to reactivate windows after a hardware change and it says the digital liscence has already been used but this is the only computer in the household and the only computer this account uses so how do i reactivate windows although it says it already has been used?Read More...

I'm unable to switch Local User to Microsoft Account. I never had this issue before.I signed in with a different account before and it needs to be verified. Since then I lost ownership of that account, so that means I can't verify it.I'd switch to a local account but I can't because there's no option for that.Here's the account tab in the settings appIs there any way of removing or switching the Microsoft account without verifying the current account or creating a new user?And if I switch to a local account will my files and saved preferences be the same as it is in this user account or will iRead More...

If I am currently running Win 10 Pro on my desktop, will I be upgraded to Win 11 Pro also? automatically? or will the update default me to Win 11 Home (which I don’t want)?Read More...

Please help me with this Read More...

Windows 11 offered it as an optional update and i thought it's Realtek Lan Driver which i wanted to update.How can i completely undo it or uninstall?System restore was disabled when i installed it and Windows update don't let me delete it.Doesn't appear in installed applications either.Read More...

Cambia la cantidad de núcleos que puede usar mi PC y ahora no la puedo usar Read More...

I own an Acer Nitro 5 (AN515-55) with a GTX 1650Ti graphics card which randomly stopped being detected by the system. I've tried going to the device manager, reinstalling graphics driver (i couldn't because it is not detecting the graphics card), i wanted to try uninstalling and then reinstalling the drivers in the device manager but couldn't because it didn't mention the graphics card.Read More...

(Automtically!) Win 11 upgrade from 22H2 to 23H2 failed. After that I can´t enter my accounts because the password could be not checked. I tried all opportunities - including changing passwords - but the system is blocked. I tried a downgrade but the security programme asked for it my password as well with the result that I can´t enter my accounts. I can´t use my documents but I´ve to work, Let me know asap how this problem can be solved! Best NorbertRead More...

I'm looking not to install Windows, but just to boot my system from a thumb drive. For some reason, updating the BIOS for my motherboard screwed with my RAID 0 drive. I can now either boot normally but have only my C: and D: drives, or I can turn on VMD and the RAID drive shows in the drive list, but it no longer sees the C: and D; drive, so BSODs because Windows isn't on my E: drive. I need to boot up with the E: drive active so I can pull all the files off it to an external drive I bought, then set the RAID drive up again.TLDR: I need to boot from a USB, not install Windows.Read More...

As the title says, happens often, This is what I found in event viewer when it happened +System-Provider[ Name]Windows Error Reporting[ Guid]{0ead09bd-2157-539a-8d6d-c87f95b64d70}EventID1001Version0Level4Task0Opcode0Keywords0x8000000000000000-TimeCreated[ SystemTime]2024-11-28T21:23:13.2669263ZEventRecordID5752Correlation-Execution[ ProcessID]11192[ ThreadID]12016ChannelApplicationComputerDESKTOP-47T148C-Security[ UserID]S-1-5-18-EventDataBucketLKD_0x144_HOST_SYSTEM_ERROR_USBXHCI!TelemetryData_CreateReport_VEN_8086_DEV_7a60_REV_0011BucketType0EventNameLiveKernelEventResponseNot availableCabId7Read More...

bonjour, je viens d'acheter mon ordinateur Dell à un particuliers et je n'ai pas la clé produit windows 11 pour l'activer, par contre j'ai la facture de l'ordinateur comment puis-je la retrouver ? Read More...

My sons Microsoft account got hacked. I've been trying to get support for over an hour and I keep getting stuck in a stupid self help loop that doesn't do anything and "this request is blocked" messages from on support pages. How the heck do you actually get in touch with anyone at Microsoft so I can fix his account?Read More...

how do I fix a problem with a printer which windows says is offline, but is not?Windows 11 keeps telling me the Brother MFC-JDW6530 is offline, but it is not. It is happily sitting in the network and I can communicate with it via the browser on it's IP address. The only problem is windows thinks it is offline.Read More...

I need to reset my old windows account and password...I tried many times and received many codes including password reset code, but none could be usefulRead More...

On startup, I seem to always get a BSOD but its not usually the same error message each time such as Bad Pool Caller Error, Critical Process Died etc. Please advise - thanksRead More...

Im not sure why but its often randomly when i play video games my pc is kinda bad but not to the point where it should be normal to crash frequentlyRead More...

Hello, Ever since the W11 24H2 update, I've been having this problem with my laptop when I plug my USB headset in. Whenever I plug my headset, doesn't matter what the playback is whether a game, Xbox voice chat, YouTube, or **** after some time (like a minute) the video or the graphics stop and start stuttering with no sound coming after. I first thought It had something to do with the specific USB port but it continued with the other ports as well, then I updated my graphics driver but that also did not help. I tried updating my audio drivers but did not work at all. The only thing that seemsRead More...

My pc suddenly freeze and reboot without any sign.Here is the minidump file: https://drive.google.com/file/d/1pFNElFm3hpi2neGtWqMmryDUwFNPO89I/view?usp=drive_linkWindbg analysis:UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the BugCheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kRead More...

As the name implies, I am unable to install Microsoft Visual C+ + Redistributable 2022 x86 Minimum Runtime because whenever I do, it always ends with "0x80070652 - Another installation is already in progress. Complete that installation before proceeding with this install." However, when I clear my temporary files folder in order to facilitate a new install, the same error code comes up. And when I try to install in on steam, it takes a very long time and then gives the same error code.I am bashing my head against my desk, what can be done to fix this?Error log is usually this[309C:36A0][2024-Read More...

Hi,I currently have a Standard User account on my Windows device, and I need to change it to an Administrator account. However, I am unable to access the required settings to make this change.Here are the steps I have already tried:Going to Settings > Accounts > Family & other users, but I don’t see an option to change the account type.Trying to use Control Panel, but I am unable to find the account settings.Can someone please guide me on how to change my account type from Standard to Administrator? Is there a way to do this without needing to log in with an existing admin account?ThRead More...

I got on my computer today and tried to play some games, but when I tried they started lagging really badly. I'm using a Acer Aspire 3, Windows 11. My processor is a AMD Ryzen 3 7320U. I have 7.24 GB of usable ram. I already tried looking at my task manager, the game was taking up most of my CPU which is normal but it should be running smoothly.Read More...

My computer turns on and displays a blank blue screen, after about 20 seconds the computer turns back off.Read More...

Hello,Whenever I exit a particular PC game (Impossible Creatures), I get notified that my computer (HP Envy x360, with a Windows 11 Home OS) has applied compatibility settings on its own. However, the compatibility settings it applies are unsuitable and make the game unplayable. I then have to manually apply different compatibility settings, only for Windows to override them with the wrong settings the next time I exit the game. I find it quite tedious to manually fix the compatibility settings every single time I wish to play the game and would like to prevent Windows from applying compatibilRead More...