Microsoft Support & Discussions

Two years ago I purchased W11 pro April 21, 2022 | Order number 3560430414. The laptop that was running windows 11 Pro died hard yesterday. I have since replaced the computer however it runs W11 home. How can I get the key back that will allow me to have my windows pro. If the 11Pro was activated by a certificate attached to my email address, how do I access that?RegardsJoannaRead More...

Hi, I have a problem with the tools related to music production. Is there anyone here who can help me? I will provide a link where you can get the CrashDumps files.https://www.dropbox.com/scl/fo/saax0vg9m55641jcdimpv/AIIgFLeuBtP486McwD8xc_0?rlkey=uq5xwnzktpf85yeecs3xy984n&st=aps6ck15&dl=0CPU: AMD Ryzen 9 9900X 12-Core ProcessorMobo: PRIME X870-P WIFI -TeemuRead More...

Hello, My PC Lenovo Windows 11 Just Went To Endless Startup Screen and I Restarted It And Nothing Works Even The Techniques It Doesn't Work.. Before it Happens I have many apps running in background and I ignored it and it lagged and I restarted it and yeah it is on endless startup screen and Its 10+ minutes it won't end and I restarted it repeatedly it appears "Preparing Automatic Repair".. Can You Help Me Through This? Thank You.Read More...

Hey,Recently, I've been getting some stuttering, freezing, and frames drops while playing games on my computer, and it wasn't a problem a while ago (when I used to play games before this happended, it was fine. But now, there's some unexpected stuttering and even the FPS doesn't "cap" to it's max capacity).The only possible "outcome", that I tried to figured out, to this problem, was the multiple BSOD that I got because of my GPU driver being outdated.Now, my question is, how can I check if, whether or not, it's a component problem (CPU/GPU/RAM/Power Supply are failling for exemple) or a "softRead More...

So long story short, I first noticed this issue when I had to keep resetting my PIN passwords every time on my laptop (Windows 11 ASUS ZenBook 14 OLED). Throughout this process, the first few times I've reset it are successful as compared to the rest later on, where it was later stated that the new PIN can't be created. Afterwards, I went to check settings, proceeded to Accounts>Sign-In Options and was able to identify the problem which was my Windows Hello was down. How so? Apparently not only PIN (Windows Hello) was down under "This option is currently unavailable", but also to Facial aRead More...

I am using windows 11, build 26100.2454. for the last few days the widgets flyout is broken. It opens when I hover the taskbar icon but won't close when I move the mouse away. Sometimes it closes when i click the desktop, other times I have to click on the icon again. The transparency is also not working. In Dark theme it opens without transparency, but it I click on the taskbar icon while it's open the transparency will appear (though at a much lower transparency level than before). This doesn't work with the Light theme active; the transparency is just gone. I've toggled this feature on and Read More...

From today Memo app stop sync.Error message "Account don't have email box..." (in italian language..). I tryed to restore and reset app (like suggest), but error is still here!Read More...

Win11, I go to the search bar, type in the document I'm looking for. Win11 finds it, but the link to open it is greyed out. I click to open it and nothing happens; it won't open the document. I click open file location, nothing happens. In the past I've had to go to task manager and stop any of the File Explorers that are open, then go to open a new one and sometimes then the search feature will open documents. Or sometimes I can go to file explorer, type in the document and it will sometimes find it (not always) and if it finds it it MIGHT open it that way and might not. Either way, I shouldnRead More...

Hello, I’ve recently experienced some issues with my Thinkpad Lenovo laptop, and someone offered to look into it. After a couple of tries to detect the issue, we thought that I might have need to reinstall the windows. Here came a question how would I activate the windows after a clean install. I’ve purchased my computer with the software on it and never used the license key, so he offered to use the command to find out the key number, also I think I might have done it throughout the support and my account here. Yet, the key was on the screen and that person took a picture of it on his phone.Read More...

I have been trying to set up my pin but to no avail. A grey bar will show up and then disappear. I can not find any other options to log in. I have been having this login issue for months trying to sign into the Microsoft store for school. Read More...

I recorded a two hour zoom meeting using the snipping tool. When the meeting was about to end i pressed esc to enter out of the full screen but the screen recording terminated instead. I searched on google and pasted something onto run to get to the recordings folder but i can see it there either. Please please tell me i can get it backRead More...

hallo microfon saya tidak berfungsi setelah melakukan updatedRead More...

Hello, I have a less than one year old Razer Blade 16 (2024) running Windows 11 Home 23H2 with an intel i9-14900HX and 64 gig of ram. Since purchasing I have had zero networking issues. Suddenly my wifi adapter cannot maintain the connection to the internet. The router is working fine and all other devices can maintain the connection. (but I did try unplugging it for 15 minutes first to make sure)The adapter seems to be working, and device manager shows it is working under status; and it can see available networks. But for some reason after only a few minutes it loses the connection to the rouRead More...

Hi, after updating my Windows 11 I am facing this error. Need helpRead More...

My games crash once in awhile to desktop.Its a newly built PC. My son and I have exactly the same setup and hardware. It only happens to me.I stressed tested the PC and had no issues.I did verify all window files, no issue.CPU and GPU temps are great.Any advice?I see in Even Viewer:"Fault bucket , type 0Event Name: LiveKernelEventResponse: Not availableCab Id: 0Problem signature:P1: 141P2: ffffa28aeb0ab460P3: fffff804aae306a0P4: 0P5: ffffa28ae6b57080P6: 10_0_26100P7: 0_0P8: 768_1P9: P10: AtRead More...

Adobe Acrobat Pro was working perfectly until the last Windows update. Now I get "internal error occurred" when I try to use it. I have deinstalled and reinstalled four times. No luck.Read More...

So, I've got this new PC and it's been crashing when trying to play BO6, The CPU starts runnin at 100% but I reckon it's good enough to run it, but damn, It's been happening alot, PC freezes, screens go black and then the PC restarts, I've tried almost everything I can find, Lemme name a fewDDU UninstallerReinstall Drivers from GeForce experience AND tried again with manual install from NvidiaUnderclock motherboard (MSI Afterburner)I've got a couple of mini dump files but this shows up in the last 3VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. ARead More...

Is there an app that will accept, and play, a music library/playlist created with Apple iTunes other than iTunes or Apple Music?Read More...

I installed the latest version of revi os and this happened.Read More...

I also wanna make sure my gtx 1080 would work. It is an older GPU but still performs very well, along with a SOYO b450m motherboard. Also, has anyone bought windows keys from Groupon? I think they are trustworthy but don't wanna buy a pirated version. Thank you!Read More...

One day my ferrets got out and ran all over my keyboard and now I have a picture stuck as my background and I cannot change it or remove it in anyway, Even if I change my background that picture still stays has anyone else had a similar experience to them and how to fix it? Read More...

i would like to switch from the release preview channel to the beta channel, but I'm unable to do so, due its being greyed out Read More...

Hi there,I am in a tricky situation with my SSD, which currently has BitLocker turned on. I had previously setup my PC so that it was recognised by the SSD, and so I do not need to enter the password when I plug it in.However, I have since forgotten the password and wish to share the SSD across other devices - is there a way for me to turn off BitLocker on my PC to enable this?I am on Windows 11 Home Build 22635 and cannot seem to find any settings for BitLocker. Thank you so much in advance.Read More...

I am trying to install windows 11 on my pc but I get a Windows 11 can't be installed on disk 0 partition saying my drive has to be a gpt so I convert it to a gpt but in doing so I have to clean the disk making me redownload windows but once it’s done it reverts back to a mbr. Does anyone know how to fix this?Read More...

Hi,I am using phone link to transfer images from my android to Windows.On the phone, the picture (taken from Camera) has Location information(Location Tag, GPS Details Etc).But when i transfer the picture to windows using phone link the location Information is not transferred. Meaning, the picture on the windows laptop does not have the location details.However if i use a Data cable and transfer the image , location details are transferred. I tried most settins on windows as well as android to ensure the location details are included, but it did not work.So, does phonelink remove the location Read More...