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Microsoft Support & Discussions

Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product discussions and help.

  1. I have a Thinkpad X1 and have never had any trouble with it. This past week my computer updated over night and the next morning when I tried to log in it said I couldn’t use my Face ID and that I must use my Pin. I typed in my pin and it popped up with Error code 0xd0000225. I tried logging in with my password to my Microsoft account but it said incorrect password. After this I went on my phone to Authenticator and logged in with that same password (meaning I had the correct password), but also that account is grey on the Authenticator app. I still get emails through that account so I don’t knRead More...

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  2. Trying to create Page file in D drive as System drive has low disk space. But when restarting its taking only the size mentioned in C: driveRead More...

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  3. Started by AWS,

    critical process diedRead More...

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  4. Started by AWS,

    I was curious to see if my product key, bought in 2023 directly from Microsoft, can be found on the Internet. Fortunately, the product key cannot be found on the Internet. But I was surprised to find 11 keys with the same group of characters at the end of the keys (the last group of characters) exactly as in my genuine product key. How it is possible?Read More...

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  5. Hey, I recently gotten myself into this issue on my HP Pavilion 14 laptop where it starts typing ‘[[[[[[[[[[[[[[[[[‘ constantly and I pull up the on-screen keyboard to find that it kept on ghost pressing the windows button.A bit of info (if have any correlation): This laptop was purchase around May 2022 is when I got this laptop. I use this laptop mainly to do my university assignments, coding for homework, gaming. It has probably went through a lot of random bs I have done to it.I did download stuff from weird websites, I did check for malware but there’s no indicator that I have it. (I use BRead More...

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  6. (every game keeps freezing then crashes on my laptop acer nitro 5) every game keeps crashing after some time (the higher quality game crashes faster) its not like i have bad fps beacuse in fortntie i got 144 fps no lag and sudenly it crashes i have the newest graphic card drivers,BIOS , chipset, i dont have too hight temperatures idk what to do my specs areRTX 3050 intel i5 11300H16gb ramplease help Read More...

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  7. Hi. I have linked my microsoft acount to my canva. I would like to login with another microsoft acount with my canva app but it seems that when I click Log in with microsoft, the website does not ask me what microsoft email I would use. Instead, it would directly say "Trying to sign you in which signs in immidiently to my main account. It is verystressfull since some of my projcet are there on my other account. Read More...

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  8. Hi everyone,I’ve been facing a problem with installing the latest Windows 11 version 24H2 updates. Initially, I encountered an error stating that the update couldn't be installed because there was no partition reserved for it.Disk management:and during update it goes to update then this comesI found a solution online on one of the microosft communtiy post that is on this link:https://support.microsoft.Read More...

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  9. I am trying to install wsl using wsl --install While the initial steps seem to proceed smoothly, I encounter a Windows Installer popup with the following message:Windows ® Installer. V 5.0.26100.1150msiexec /Option <Required Parameter> [Optional Parameter]Once I close the popup, the installation halts with a "Catastrophic Failure" error message.Steps I've Tried So Far:Verified that the Windows Installer service is running.Tried running the installation in administrator mode. run netsh winsock reset and reboot Unregistered and re-registered the Windows Installer usingRead More...

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  10. I opened my laptop at night and fell asleep completely forgetting to turn it off. When I woke up, I plugged it in to the charger to charge the battery and noticed the performance is incredibly bad. I have a Legion 5i, which is quite a decent laptop. But I couldn't even use it to open a browser without it having FPS drop and slow start up after that.Read More...

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  11. 450 Million people are affected by Microsoft's decision. What % of world population needs the features that come with Win 11 upgrade ?I don't care about Win 11 AI features which is not even proven to be useful yet, I need the basic security features which are essential for all (100%) windows users without a question . https://www.forbes.com/sites/zakdoffman/2024/11/29/microsoft-windows-hacking-warning-450-million-users-must-now-act/Read More...

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  12. So I was trying to access ****.com (yeah I know, it's a **** site) then suddenly I put a C letter on it so it's cxvideos.com instead of ****.com then it runs me thru severals websites I know because the bar where you typed what sites you're trying to access is changing into a few random websites and then it stop at londonpost.com showing a random video and that's it I closed it.When I check the web in ssltrust.com.au (a random web checker that I found by looking on Google) says that cxvideos.com is infectedMy question is how do you check your home network whether or not infected by malware, viRead More...

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  13. Whether I am connected through ethernet or wifi (no matter the quality) I can browse the internet but my laptop doesnt show its connected to internet, this causes host of issues for me.Read More...

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  14. Started by AWS,

    Hello Can you tell me why I can’t receive or send emailsRead More...

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  15. I just installed the Windows OS on my new PC and wanted to buy a Windows 11 Home license key from the Microsoft store but it crashes on me right after I press the purchase button (purchase doesn't go through). A white window appears in the microsoft store with nothing on it other than the "x" to close it in the top right corner. Does someone have experience with this problem or know how to fix it? Thanks in advanceRead More...

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  16. I open xbox game bar on my windows 11 pc and try to look for a group in Forza Horizon 5 whenever I click "Im interested" it comes up as "this post is no longer available. Any Suggestions?Read More...

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  17. how to transfer ownership of a windows 11 pcRead More...

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  18. my laptop's Windows key is not working, and the troubleshooting option and keyboard option are not showing how to fix this problem pls help me Read More...

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  19. I was playing roblox for a long time before my computer just shut down. It was fully charged. The power button is now blinking white and the light next to the charger is slowly blinking orange. I have tried to turn it back on by holding down the power button but that doesn't work. I'm not sure if there has been a power outage.Read More...

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  20. Hi!so I've gotten suggestions for Microsoft and I VERY KINDLY want to share with you all.1. Ai Generations Xtreams (TM):this function can ai generate your BASIC into ADVANCED! 2. Classic addonthis will help in switching back and forth in to the classic and new, But won't make changes to your picture,I mean:you use new paint,then switch to old paint, then your picture will be editable (with, of course, the straight Non-pixelic lines)any more suggestions? and when will Microsoft realise: the SUGETIONS page?P.S: I am not a real Microsoft helper, and just givin' out suggestions, with barely any piRead More...

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  21. Started by AWS,

    When I operate files (copy,paste, etc), explorer fails and the computer lost all the connected USB HDD and even bluetooth equip offlines. And if I play GTA V for a while, same fault happens, and the game frozen then terminated suddenly.Here's what i found in events log:Faulting application name: Explorer.EXE, version: 10.0.26100.2454, time stamp: 0xdc9c700eFaulting module name: msxml3.dll, version: 8.110.26100.2454, time stamp: 0xc0fb992fException code: 0xc0000005Fault offset: 0x0000000000008900Read More...

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  22. Hello, I just changed my primary email address and deleted any other mail address connected to my windows account.Windows 11 is not updating my email address in some important places though. It's correct under "Accounts" but if I go into "Your info" it's the old one again. More importantly, my username in "netplwiz" / User Accounts is still the old one.How do I update this?Read More...

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  23. The minimum processor requirement given for win 11 upgrade is 1 Ghz, my processor is which is nearly 3 times more powerful than required. All other hardware requirements are passing except processor. Why is my windows 11 update failing hardware requirements ? I attached screenshots from PC health check for reference. Processor requirement published by Microsoft: 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).Read More...

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  24. Started by AWS,

    SPECS:Ryzen 5 3600B450M Aorus EliteMSI RTX 3060Ti x2 OC Driver 566.03T-Force Delta 16gb 3600MhzThere is a performance issue that I am facing. My PC occasionally freezes up for a second or two and then continues normally again. The audio distorts during these stutters, and the framerate obviously drops to about 0. This happens both during both general tasks and gaming.I'll attach a video for you to better understand the problem, the stutter occurs at around 7 seconds into the video. I hope this is something you can help me out with as well. Thank you.Stutter-Example.mp4Read More...

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  25. Hi, I had a Microsoft account which was linked to my windows laptop due to some reasons I deleted my gmail which was also my microsoft gmail and i am not able to log in and open my laptop now when i try to it shows password incorrect. I've even tried signing in from other ways like adding my new microsoft account but it always shows wrong userid and wrong password when it's the right password.could u please help and tell me what i can do to open my laptop im not able to log in to it its literally locked.thanks Read More...

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