Microsoft Support & Discussions

The pop keeps appearing, I cant access my internet. It is determined I need to pay the fee to get it of the screen. No clue how to make it stop. Continue reading...

I am infected with Vista Security 2012. Does MSE remove this particular program? If not, what other programs can I use? Continue reading...

Slick browser. But the first thing most people do in a new Windows intall is disable Clear Type. I can't seem to turn it off in IE9, which renders the browser useless to me. Thanks for any tips. Continue reading...

This crazy thing started happening today and I don't know what I did to make it happen. Every time I open up a new Internet Explorer 8 window, this audio recording starts up that tells me how to delete my browsing history and cookies. Can anyone tell me how to make this stop. It's starting to drive me crazy. Thanks! Continue reading...

I need to create an msi file for IE8, I have downloaded and installed IE8 (English) onto a workstation running XP SP3, and have downloaded the IEAK8. When I run the IE customization wizard I get to the Language selection and there are no visible options in the Target Language Selection drop-down, so I can progress no further. The workstation is on a closed network and has no internet access. Any ideas for solving this would be appreciated. Continue reading...

I have two user logons. The main one I use rarely gets in a non-responsive state. The second on frequently gets in a non-responsive state. It always says "Looking for a solution". Apparently it can't find one, and I'm not having any luck either. Does anyone have any idea's to what the problem may be? Continue reading...

Is there any way to find out which specific entry in the Site-To-Zone Assignment list is causing this error? This is a 2008 domain on a mix of Windows XP/7 clients with IE8: Event Type: Error Event Source: Userenv Event Category: None Event ID: 1085 .... Description: The Group Policy client-side extension Internet Explorer Zonemapping failed to execute. Please look for any errors reported earlier by that extension. I have enabled user environment debug logging but all it says is "parameter is incorrect". I checked the list for missing dots, extra spaces, etc. but everything looks valid. Is there a way to log which exact URL in the list is causing thi…

We were recently receiving errors in the event logs that a computer had lost it's trust relationship with the domain. The computer did not seem to appear in Active Directory either. We removed the computer from the domain and renamed it which all looked fine except that in the logon to dropdownbox at log on still kept the old computername (even though in system properties the new name is displayed) - we rejoined to the domain anyway to see what happened - the computer joined with no errors and the computer account with new name was created. To ping the pc by name we need to use the old computername. When you browse for the computer from the server the computer is dis…

I have Dell XP Pro with xp still on it, and am using Windows Media Player 11. I recently burned some cds unto Maxell cd-r's, ( 80min. 700mb). They work in my household players, but not in my cars cd player. What can I do to resolve this? When I put it in, all it reads is error, and won't play. Will using a different brand or type of cd help? Will changing my format on cd burn help? Looking forward to any answers. Thank you! ronald crossman Continue reading...

Hi I have had to re-install Windows XP on my PC after numerous issues created by an attempted installation of Office 2007 failed, System Restore to MS Office 2003 then Office 2003 would not run either. After the completion of the XP installation PC opened then Blue Screen with PFN_LIST_CORRUPT - STOP: 0x0000004E occurred. What is the issue and how do I fix it? I would be grateful of any assistance. Regards SkaterGal Continue reading...

Hi. I have a used computer that was given to me. When I use iTunes or Windows Media Player 11 to rip a CD they will do it once but when I try to rip another the programs become unresponsive. The computer doesn't even seem to recognize that there's a new CD in that I would like to rip. I do have the new service pack. What should I do about this? It's very irretating. Continue reading...

Did the update somehow enable these problems or is there a different explanation? Since November of 09, when built, almost no resets, freez, or problems. (like 2) Late November 2011 I updated Win XP Pro x64 sp2 extensivly, over 22 updates. Soon, YouTube video would freez the system. Programs would start with a pause first. It seemed to be doing something else. (besides indexing) Playing a movie the buffer would run out and the drive would catch up, and the movie continue. Two days ago it seemed to catch a virus, had todouble click everything, and printer spit out scrambled junk, and super slow. (AMD Phenom ii @3.4 GHz w/ 4Gb) Can't find antivirus software. This and a bi…

When I try to access the computer file, or control panel, i get the message that there is no file associated with it. Continue reading...

I am running Windows Vista on my Gateway laptop and recently have been having problems. My computer freezes within 10 - 30 minutes or so (time varies) after I log on. Ctrl+Alt+Delete doesn't work... it just freezes. It doesn't matter if I log in and don't even touch the keyboard/mouse, or if I am browsing something via Firefox... it just freezes. Today, it even froze at the log in screen. I turned the comp on after it froze... left for 5-10 minutes... came back to the log in screen and the computer was frozen I tried a whole bunch of stuff. My virus protector Avast found some trojans but that didnt help.. I used another virus finder and it found something but i'm pret…

CAN ANYONE JUST TELL ME WHY I'M GETTING A CODE 646 WHIT THE WINDOWS UPGRADE. THIS HAS BEEN GOING ON FOR ABOUT A WEEK OR SO. IS THERE A SITE OR SOMETHING THAT WILL HELP ME Continue reading...

I'm simply baffled with what to do anymore. It all started about a month ago when I was installing Visual C# Express 2008. It included a SQL server portion of the install which required me to restart my computer. While doing this it attempted to install SP2. It took a long, long, long time to finally reboot. When it did it tried to finish installing SQL server, which also took well over an hour. Panicked, I tried to uninstall all of Visual C#, thinking it caused an issue. I forget now exactly what happened next, but I had to restart to finish uninstalling the SQL server install. It took forever. I tried to uninstall and reinstall SP2. After that, now my computer …

I was transfering music from cds to my computer and my total screen is now up-side-down. Everything is flipped. In order for me to type I had to turn my monitor up-side-down. Can someone help me fix. Thx Continue reading...

I have an HTC touch2 phone. I tried to send an email with a word attachment to my phone. The word attachment was a form with drop down lists and checkbox fields. When I received the email on the phone the Word attachment was missing. Is it possible to send Word Forms to fill and return as an email attachment? Continue reading...

i want install android in my Garmin Asus M10 phone.. Please suggest Continue reading...

I have Omnia II windows phone that came with 6.1 version software and Office 2007. I upgraded to 6.5 from the Samsung website no problem. Went to the Marketplace to install the free upgrade for Office 2010 English. Got error message just said could not be installed. Does not give any other info as to why installation fails. Have tried four times but no luck. Office 2007 is working fine as far as I can tell on my Omnia II. Help! Continue reading...

i want to know the key code to perform a hard factory reset on this device Continue reading...

There used to be a link on the website for your Hotmail account settings, which was "Device Settings". It's no longer there. Access to it is needed for clearing out the OLD DEVICE NUMBERS, so that Marketplace will work on Windows Mobile phones. Assuming you don't want to put the link back on there for everyone, WHAT IS THE DIRECT URL TO THE "DEVICE SETTINGS" AREA of our Account Settings area, once I'm signed into Hotmail/:Live? Please list it here on the support/answers site, even if the website itself for the Account Settings are won't be changed to show it. I'm with Verizon, and I can't use Marketplace on my PHONE because of this WEBSITE/ACCESS problem. I've…

Hi, Earlier today, I received multiple notices telling me that my Windows 7 was not genuine and that I may be a victim of counterfeiting. I did a system restore to last week, hoping that it would fix things, but that messed up my computer even more. I then did another system restore to earlier today - before I got the pop ups. This seemed to do the trick. However, I have noticed when I go to the properties of 'Computer', under 'Windows Activation', it says 'Status not available' and 'Product ID: Not available'. I got this computer around 6 months ago, and I'm certain I activated Windows 7 when I first got the computer. I'm also certain that my Windows 7 is legitimate…

i have win 7 home o/s . problem is my backups are not finishing i git this message volume shadow copy service error hr= 0x8004230f the other meesage reads windowss backup failed while determining libraries location of one of the users included in backup 0x81000031 the backup worked fine till a week ago i dont remember installing anything or make any changes . i am out of ideas thanks Continue reading...

Windows 7 replaced Windows XP six months ago and has become totally corrupted. When trying to boot from DVD, this error message appears, "Windows could not retrieve information about the disks on this computer." I can't get to first base in reinstalling Win7 after hours on Windows websites. Continue reading...