Microsoft Support & Discussions

My PC suddenly had problems with my windows and any window related programs. I cannot press, hover, or use anything from my taskbar (home button, search, pinned programs, calendar, etc). whenever I attempt to, the screen goes black for 2 seconds and restarts my screen, akin to windows crashing. I cannot open command prompt, task manager, settings, or anything that can be used for troubleshooting. the programs on my home screen works fine, like chrome, work files (word/excel) and steam. I am on windows 11 and I do not know if I have drives not updated. there are no taskbar notification so I wouRead More...

I lost my user administrator control access. How to fix it?i could not change the user control.Read More...

My Hp victus E0352AX graphic card nvidia 1650 suddenly crashed when playing game valorant and now it is not detected by my laptop anymore i tried reinstalling driver doing BIOS update everything but nothing seems to work after doing this again and again it is now finally being detected by my laptop but in task manager it shows 0% utilization and whenever i try to launch the game valorant it crashes and my laptop restarts is this a hardware issue?Laptop Specs-Ram-16 GB (I installed 8 GB ram additional)CPU- AMD Ryzen 5600H with Radeon graphicsGPU- Nvidia GeForce GTX 1650BIOS Version- F.22Any heRead More...

Ok so I've had this problem for multiple months now and basically what happens is every now and then, my connection will disconnect at random intervals and then reconnect a few seconds after and it's really irritating. I'm wondering how I can add a wifi connection instead and switch from Ethernet over to WiFi so that I won't disconnect anymore. It seems the cord is the problem and that's why I want to switch. But when I go into my network settings it doesn't say add a new network or anything so my only guess is that I don't have a WiFi adapter or something but I'm really not sure.Read More...

Hello, I have chosen sort by name in all my folders, but whenever I edit a photo it ends up last, meaning the system starts sorting by recently changed instead. If I leave the folder and go back inside, it does sort by name. It's super annoying as I'm a photographer and want to fine tune images one by one quite often, but I want them to stay in the correct order. Please help! Read More...

Lenovo T470S. When is connected on dock everything is working except HDMI. We don't get any picture on other monitor. Cable was changed, monitor was changed also but problem is the same always.Read More...

I do have Bluetooth version 4 (reports "HCI 6.1280 / LMP 6.1280") device HW (Intell Wireless Bluetooth) in my Latitude E7440. It detects the Surface Arc Mouse but it will not connect to that.I do have Windows 11 running on that laptop.Read More...

Hi! My Desktop background changes to the same thing as printed after someone prints a document or anything from the computer. Seen this for the first time. Please help!Read More...

Every time my internet connection is slow, the search functions is loading something up from the internet not allowing me to search for local files. How to completly disable this function?Read More...

Hi all, today I received the fateful 24H2 update and, from that moment, font rendering inside all browser (tried with Edge, Chrome and Firefox) for some sites is really bad, to the limit of unreadability.Does anyone have the same issue? Is there a known solution?Also updated graphics drivers and KB5046740 but nothing has changedRead More...

HiI recently bought a new pc with Windows 11 Pro installed Everything worked fine for the first 2 days but then the blue screen of death with ''critical process died'' message showed up everytime i tried to turn on the pcAfter some attempts it works fine again, but some days I get the blue screen over and over again until it worksI have tried to uninstall the lastest windows updates and it didn't workI have tried to reinstall Windows and it WON'T let me reinstall it. It says there's an ''error'' and it just gets me back to the desktop again...I have updated drivers tooI don't know what else toRead More...

Hello I am trying to receive a list of the last emails received to shared mailboxes on a hybrid setup, it would need to display the email address and when the last email was received. I know that message trace can only go up to 10 days via PowerShell but we've had mailboxes that would have not had emails for months that need to be removed. Any help is appreciatedRead More...

Yesterday I did a restore point on my laptop and everytime I boot into windows 11 it blue screens and shows me a title "critical process died" I tried to boot into safe mode but that didnt work and I cant even reboot my system or do a restore point, using sfc scannow on control panel also did not work.Read More...

Minha entrada USB direita não funciona com teclado nem mouse, apenas com pen-drivers. Eu conectei meu mouse essa semana com o notbook fora da tomada e funcionou, mas hoje 29/11/2024 ele parou de ser reconhecido com o notbook fora da tomada, me ajudem com esse plobema já estou a 3 semanas procurando métodos para resolver esse plobema, mas não consegui. Observação esse plobema começou depois que eu desliguei meu nootbook com o USB conectado, acho que pode ser algum erro de driver, se poderem me indicar uma solução com base nisso eu agradeço.Read More...

None of my Desktops or any of the family laptops are supported by Microsoft.There is no way in this world i am going to replace them all JUST to run windows 11Why microsoft chose to dictate who could have windows 11 and who could not using "Security" as the excuse is a joke.We cannot be the only people in this situation how can Microsoft justify writing off perfectly good and working equipment just to run the latest windows version??????????????Come on microsoft stop being a dictator and start to look after the environment.Read More...

I get the "Some of these settings are manged by your organisation" in windows 11 settings as shown above.How do I remove this?Thank you for all help.Read More...

It all started after I updated windows a few days ago. It was a long one so I let it update during the night and then the next day the extra RAM I had ordered a few days prior arrived so I naturaly installed it in the PC and right away after turning on the PC I had a driver issue. It said something like ene.sys can't be loaded or something like that and my first thought was that it must have been the new RAM that had done something strange but ultimatly i ignored it for the moment. But then i tried to launch Hogwarts Legacy but it wouldn't open. I tried to see what was happening in the task maRead More...

SORRY, but I don't care what you say, the directory, folder structure displayed in File Explorer IS A MESS, pretty much unfathomable to navigate.1) There are a least about a half dozen Documents folders found under folders named: Desktop, Home, a Folder with my name, This PC, Libraries, C: - and even some of the Document's folders have another Documents folder underneath it. 2) And another problem, related to 1) above - I start out in Desktop, find the/a Documents folder, then find a "My TurboTax" folder - and if I click on it, I end up the "Ron - Personal" Cloud folder selected. How/Why diRead More...

My work involves restoring iPhones using iTunes and I have used different versions of the software yet none of them work, this happened after updating windows. Others have asked apple, but it is apple... Hoping to get a quick fix. Have also used different versions of IOS and used Apple Devices app. Nothing works.Read More...

现在的预览程序是edge,之前是adobe,不知道怎么回事就变了.现在PDF的默认程序是adobe,但是不知道预览程序怎么改.Read More...

Hello I met a eaanticheat.sys BSOD when I play FC25 after game installed.How can I fix the issue?here is the dump log:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SECURE_PCI_CONFIG_SPACE_ACCESS_VIOLATION (1ea) The access to the PCI config spaceRead More...

I have a sonicB USB Gaming Mouse, and when i try to use it, it doesn't work, displaying that the device malfunctioned, and this is what device manager says:Device USB\VID_0000&PID_0002\5&1f1d871d&0&3 had a problem starting. Driver Name: usb.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Service: Lower Filters: Upper Filters: Problem: 0x0 Problem Status: 0xC00000E5 Device USB\VID_0000&PID_0002\5&1f1d871d&0&3 was configured. Driver Name: usb.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Driver Date: 06/21/2006 Driver Version: 10.0.22621.4391 Read More...

Hello,I have an Asus laptop that is stuck at the Asus logo when I try to boot it up, and eventually, I get a blue screen error. I ran a Startup Repair, and the log indicates a "Bugcheck 133" error with the following parameters:Parameters = 0x1, 0x1e00, 0xfffff80148b1c340, 0x0.The suggested fix in the log was a "System Restore," but I canceled the repair action.I would appreciate any suggestions on how to resolve this issue and get my laptop back to working order. Has anyone encountered this issue before, and what steps can I take to fix it?Thank you!Startup Repair diagnosis and repair log ----Read More...

Howdy y'all.I just got a new Surface laptop. It's great but I've hit a snag that I don't know how to resolve. I've used Windows 11 since it was rolled out so I know it's possible but for whatever reason, with this new PC, when I right click to save a photo or a document and save it to desktop; instead of it being visible as a thumbnail on my actual desktop screen, it's saved in File Explorer under "Recent". It's annoying because the reason I generally save some things on my desktop is so it's that I don't forget to go back and take care of/read/whatever the file when I have time. I think it miRead More...

I'm not getting any audio output from my PC speakers.There's an X over the sound icon.O haven't modified any system settings, installed new program, or made any hardware chances.Read More...