Microsoft Support & Discussions

I have a Samsung Omina ii, when runing Samsung LBS (Route 66) bluetooth GPS connects, however when running any other app with GPS there's no connection. GPS shows up as paired, connection failed. Thanks for any help. Continue reading...

origanally there was an icon for MSE after an upgrade it disappeared Continue reading...

originally there was an icon on the notification bar, after the upgrade the icon disappeared Continue reading...

security essentrials aborted when installing due to windows validation fail Continue reading...

Greetings Forum, I have built (software wise) a laptop from scratch. An ASUS NX90jq. The owner did not want to build their computer using recovery discs, so they purchased an OEM copy of Window 7 64bit Ultimate. Since the store did not have a copy of Windows 7 64bit Ultimate OEM, they sold her the 32bit version, gave her a store copy of 64bit burnt on a DVD and tolder her to use the product key on the 32bit cover. OK all went fine and activated without any problem. But despite being a fresh install of Windows 7 64bit Ultimate, her PC is BSOD-ing frequently. Analysing the BSOD, BCCODE, BCP1,... etc codes, I have been made aware that this could be a 'Checked Build' of W…

I just bought a new Dell XPS 8300 with a tv tuner. I was trying to setup the Live TV in the Windows Media center but once it got to this point it failed everytime. Is there anything that I can do to fix this? Continue reading...

I own a hp pavilion dv7-4177nr Entertainment Notebook four days ago the dvd drive cannot recognize tha a cd or dvd in in that drive if I right or double click on that drive it eject the disk , The scan says the drive is working ok please help mike Continue reading...

for the past 2 months my windows update will not update..i have no idea how to fix this issue....any idea's on why it wont update...every time i click to update it just fails automatically in a couple seconds...i have no idea why its doing it? can someone please give me some info about this.. Thank you Continue reading...

how do you turn this damm thing on./ who knows if it is beta Continue reading...

Running Internet Explorer v9.0.8112.16421 on Windows 7 Pro x64 with SP1. When the browser is asked to open a page in a new window or tab, the new blank window or tab appears, but nothing loads. There is a spinning circle in the address bar and along side the mouse cursor, but nothing more happens. This behavior is observed whether you click on a link using target="_blank" or right click on a link and select open in new window. I have also uninstalled and reinstalled IE9. I have also experimented with the IE tabbed browsing settings including disabling tabbed browsing. Continue reading...

WHILE USEING INTERNET EXPLORER 9 OR 8.WHEN I SELECT TO WATCH THE PROGRAM IN FULL SCREEN.EITHER DURING THE SHOW OR WHEN IT GOSE TO A COMMERCIAL.IT DROPS OUT OF FULL SCREEN PICTURE. I'VE CONTACTED NORTON THEY SAID NO NOT THERE PROGRAM. SO SOME NETWORKS SAME THING.12 GIG THROUGH THE PHONE LINE ASKED THE PHONE COMPANY INTERNET TECH SURRPORT THEY SAID NO NOT THEM. SO JUST TRYING TO FIND A SOLUTION.MY VIDEO CARD IS VISIONTEK,ATI/RADEON HD. 1 GIG 4 GIGS OF RAM IN MY COMPUTER DELL C-521 DELL FLAT PANNEL S1909WX BOBN Continue reading...

I have swapped the mainboard in my computer and now Windows 7 wants reactivation. I originally upgraded this computer from windows XP using a "Family Pack" 3 pack. When I try to get re-authorized to activate by phone, I am told that 3 computers is too much and I am in violation of the licence, even though it is a 3 pack product! I cannot speak to a human without paying. Which I do not feel I should have to do to use a product I purchased. What should I do? Continue reading...

I've been using IE8 (on Windows 7) and a couple of days ago, I started getting a message "Internet Explorer cannot display the webpage". Sometimes the Amazon splash page flashes up and then it goes back to the message. I can get to other parts of Amazon, such as their Kindle Books page. I just spent a day yesterday looking at all the options on this computer and then an hour today with Amazon going through all the motions. I can get to the site easily on Firefox and also on my laptop (running Windows XP). Yesterday, I upgraded to IE 9. Still doesn't work. Any ideas? It doesn't occur on any other internet site. Continue reading...

I upgraded to IE9, but was unable to get any of the 303 favorites to display using Favorites on the menu bar. All 303 favs are located in c:\users\\Favorites -- Vista Home Prem. I can see these easily with Win Explorer. I then uninstalled IE9 which took me back to IE8, BUT now IE8 will not display any of the 303 favs. What I tried on BOTH 9 and 8 are: 1) searched & read many of the threads posted here - but no success 2) reset IE to the defaults 3) looked in the registery under HKCU-..Shell Folder & HKCU-..UserShell Folder. These are set to c:\users\\favorites & %userprofile%\favorites which I believe are correct. The obvious solution I expected was to i…

Cannot access my ebay account. Was told by AOL that it was an IE problem. Had me download Firefox to use to access ebay account. What is the fix for this???? A real pain in the butt!!!! Continue reading...

I have multiple computers on my domain that will not download files or attachments in IE8 and 9. It says " contained a virus and was deleted". Everything will download fine in Chrome and Firefox and these files do not contain viruses - it happens on every file I try to download, or every attachment in all emails. Is there a setting in IE that is causing this - it is happening on about 30 computers out of 100 in our domain - all with the same group policy settings for IE. We are clueless and frustrated to figure this out and ready to just roll out Chrome to everybody to fix the problem. Any help would be appreciated. Continue reading...

I HAD MY MUSIC TRANSFERED FROM MY DESKTOP TO MY LAPTOP BUT WHEN I CLICK ON THE MUSIC, IT TAKES ABOUT 10 SECONDS TO PLAY THE SONG EVEN THOUGH IT SHOWS UP THAT THE SONG IS LONGER THAN THAT, WINDOWS MEDIA PLAYER ON THE DESKTOP IS AN OLDER VERSION SO COULD THAT BE THE REASON? HOW CAN I SLOW IT DOWN OR DO I HAVE TO DELETE AND TRANSFER THE MUSIC AGAIN TO THE LAPTOP? Continue reading...

Reading all of the related posts, I don't find anyone asking, or an official response about whether it is possible to install the Office 2010 Trial version, WITHOUT Outlook 2010 -- because of the problems noted w being unable to have two versions of Outlook on the same PC -- so . . . Is it possible to install the trial version of Office 2010 without installing Outlook 2010? Or is there a way to download the other Office 2010 apps separately, Word, Power Point, Note, etc but not dld and install the Outlook 2010 version? Or is there another way to preserve an older version of Outlook, Outlook 2000, which is required for legacy, security and documentation purposes (meanin…

After I receive a message of "haven't run a scan in a while" I run another quick scan, even though I ran a scan the day before. I also get a message that my computer is unprotected. I did go to ASC 5 and unchecked antimalware in the quick and deep scan. I am unable to find the management console for microsoft in this program (ASC5). Continue reading...

Dear Sir/Madam, My computer was infected with the virus named: "XP Security 2012" and the computer can't be connected with the internet anymore. What I have tried included 1) fully scanned the computer using "Microsoft Security Essentials", but it could'nt remove the virus 2) ran the computer in a safy mode, but it still could not be connected to websites 3) downloaded "spyware Doctor" to a portable driver from other computer and copied it to my infected computer. After clicking on it, it could not work. 4) I was told from the info shown on my computer that there are two wireless connections in my computer and I guess that my present connection is a fade wireless…

After receiving a spam email and doing 3 full scans that removed 7 severe Trojan viruses I cannot send or forward any emails and the details are that they are spam which they are not. Continue reading...

I own a hp pavilion dv7-4177nr Entertainment Notebook four days ago the dvd drive cannot recognize tha a cd or dvd in in that drive if I right or double click on that drive it eject the disk , The scan says the drive is working ok please help mike Continue reading...

Seems like every time I put my PC to sleep, then wake it, (no matter the time frame),I get a warning (orange icon) that my PC is potentially unprotected. and needs to scan. I have installed and reinstalled, check updates everyday, yet still get the warnings. Any help?? Continue reading...

MY windows 7 home basic is saying I have MSE installed twice. What can I do about that, any ideas? Sincerely, Peggy Continue reading...

why i can not unblock my account although i got new code. Continue reading...