Microsoft Support & Discussions

Since upgrading to IE9, I cannot add favorites. I can put them on the favorites bar but cannot add them to my regular favorites folder. Can anyone help me please? Continue reading...

Unable to display UTF-8 characters, links are displayed as normal text, Spam mails are not getting downloaded and Images are not shown in the emails viewed in default Windows Mobile Device Emulator Continue reading...

need to uninstall security essentials so i can re-install it Continue reading...

Are issued a hotfixes, packs for Windows Mobile 6.5? For example : time zone update. HTC TD2. Continue reading...

i just got a compaq presario notebook and i need to know if i need to keep norton online back-up in addition to microsoft security essentials because my computer is running slowly. does MSE provide all the anti-virus protection i need? i mainly watch videos on youtube and am on facebook regularly in addition to my online college courses thru my school Continue reading...

for over a year i have constantly been reinfected with poerreg scheduler, it comes on your computer and stays in the background and wrecks your files and interferes with your efforts to remove it but is able to go undetected from most all security programs ,including security essentials, vipre, safety scan from ms, trend micro, so i have already re-formatted once to get rid of this "thing" and i mean wipeing out every thing and putting in new and here iam again , unless you folks have another answer , i 'm going to have to reformat once again,i'm really tired of this !!! to the point of perhaps just not using the internet anymore, let me know what you think i need to do n…

Is there really anyone out there that can remove this worm? I've tried the MALWARE, MSE MSS evrything but nothing is working. Continue reading...

A window opens up and that says View and track your downloads and says to click on run or save and when i do, it just keeps flashing the same page over and over and goes no where Continue reading...

hello everybody I'm having problem with the answer file and it's the following When I am creating answer file for multiple image DVD (Enterprise - Home Premium - ....) I don't supply product key because it's for testing only ... are there anything I can do to chose which image without inserting product key ? thanx Continue reading...

Hi, I have a problem with a blue screen. After install BlackBerry Desktop v6.1.035 After installing the blackberry desktop creates a blue screen on reboot with HP EliteBook 8460p and Probook 6460b with Windows XP SP3 This is my debug code: ================================================== Dump File : Mini072611-07.dmp Crash Time : 26/07/2011 10:14:09 a.m. Bug Check String : CANCEL_STATE_IN_COMPLETED_IRP Bug Check Code : 0x00000048 Parameter 1 : 0x842a4718 Parameter 2 : 0x00000000 Parameter 3 : 0x00000000 Parameter 4 : 0x00000000 Caused By Driver : usbhub.sys Caused By Address : usbhub.sys+63de File Description …

Came home today and turned on my computer. All of a sudden, Windows Vista 2012 has turned off all of my current firewall and Windows Defender, states that my system is hacked, infected, and every attempt I make to get information or find my current firewall info is blocked. It won't let me do it. I just managed to get to the Microsoft Security Essentials, and am running a full scan now--funny, the security essentials says that my computer is "Protected" I don't mind having a company send out ads or optional updates. But when I am blocked from even checking whether I have the 32 or the 64 version...when the scare tactics prevent me from accessing basic info on my…

pc cleaner wants 500bucks to fix my windows7 laptop they said that i had to have an engineer to fix it was neet pc guy was in india and microsoft tech was in the usa and i am here in md.and we had a confrence call and pc tech was controlling my computer or pc after i gave him my email addressand he was showing me all of the errors but did not fix because they were having trouble with my credit card that was another dilema but i bought myself some time to see if pccleaners is ripping me off or what but it did sound like the guy new what he was doing and he was showing me and controlling my computer from india amazing i am not computer savy and my computer is about three ye…

Hello Guys, I have come across a script which is used to display dates. I tried to run the script but date was not displayed in windows XP SP3, and I did a little google and found mscomct2.ocx file is missing and it needs to be registered, even after registering I am unable to view the calendar. I tried the same script in Windows 7 it is working perfectly fine. Please help me in resolving this issue. Thanks, Naresh Continue reading...

I have a invalid 25 product key Certificate of Authencity. Previously I've able to install it to my previous PC like a 2009 PC and a Mac Book Pro... And I have 2 CD key of Product CoA of Windows XP Pro... One purchased from ibuypower.com the other I bought it at Bestbuy store in hawaii. I have both Certificate of Authencity and a hologram of Microsoft both CD and the Product key. I tried to use both Product keys to install Windows XP Pro into my Mac Book Pro for Bootcamp. Previously I was able to install Win XP Pro with Desktop Pararrel software for my Mac Book Pro. (I bought this version from Bestbuy in store in hawaii) I typed both Product keys and even have the box …

For some reason my Windows Defender has been turned OFF and I cannot Turn it on. It gives me a message that"Windows Defender is included in Windows Vista", but I am using Windows 7. How do I unistall Defender and re-install it? My copy seems to be "out of date". Continue reading...

Been hit 3 times in the last 2 weeks Fake antivirus 2011 simply turns off windows security essentials and loads up 7 or 8 trojans. Blows right by security essential as if it were norton or mccafee and installs itself. Even with the latest updates. Why can't mse stop this infection ? the screen updated and the mse icon disappeared. Is it impossible to protect from fake antiviruses using windows 7 with mse ? Can you recommend a program that actually protects my windows 7 computer ? B. Continue reading...

I'm told to remove it immediatly, but see no option allowing me to remove it. It says I allowed it, but I did not. Continue reading...

i am under attack and what i read tells me to remove it quick. how do i remove the fix it virus? i cant upload anything? MSE states all is well and it sure isnt? Continue reading...

Running FIXIT Window Security Troubleshoot always fails with error 0x80092003 Continue reading...

google chrome was loaded on my computer through a bad link without my permission. it had the "on and on" song, etc. and I couldn't delete it. I read that with XP I had to load a reliable version of Chrome which I did. It is easy to delete Chrome this way but I did not realize that I would lose all my calendar data and my calendar link with another computer. I have reloaded google as my browser but cannot retrieve my calendar. This is a major problem. Continue reading...

Greetings Forum, I shall install Windows 7 Ultimate 64-Bit on a system with 2 SSDs. Before I do I'd like to ask a few things about this. With two SATA II HDDs, I'd generally install as such C:\ - Operating system and applications D:\ - User data, some user settings and other user folders, pagefile, user temp folder, Internet Explorer, Firefox, Opera, and Chrome cookie and caching. I'd do this in order to separate the system and data, and to enhance performance. With two SSDs is it necessary to move the page file and user temp folder to another disc? Asking this from a perfomance and work load (for the drive) perspective. Is it true that SSDs do not require defr…

I am running Windows 7. My computer is so slow that it took 2 minutes just to get TO task manager to see the issue. I disabled Defender thinking that would help but no. I have one more license for Norton 360 and am wondering if that would help? Thanks. Continue reading...

I was running Outlook 2003 along with Office 2007. For some reason, mail stopped on Dec 17 for no apparent reason. Bell cannot figure it out so I activated Live Mail. I was able to figure out how to get my Contact list but my mail and address book I am unable to figure out. Does anyone have an answer? Continue reading...

Quick scan does not appear to scan bootsectors. TDSS and the multitude of variants of its rootkit are not getting detected without a FULL scan on the computer. I would personally like to see the option of scanning boot sectors in the quick scan. Thanks, Nick Continue reading...

MS Security Essentials on my computer is up to date in every possible way but my icon is always orange and says "My computer is potentially unprotected." How can this be corrected? Continue reading...