Microsoft Support & Discussions

I recently downloaded ms security essentials and everything seemed to be running fine. Now I have a window that keeps popping up that says my ms windows did not pass genuine validation and that ms sec. essentials will become disabled in 30 days if not resolved. I dont know what to do about it, my pc came with windows vista installed and it has service pack 2 thats about all I know. I need someone to help me resolve this issue! Thank you, Belinda Continue reading...

Whether I'm online or not, Microsoft Security Essentials (Sweet Program btw) is constantly warning me that the computer needs to be scanned even though maybe only five or ten minutes have passed by! This problem started immediately after Windows 7 update earlier this month of Dec and is now growing somewhAT DISturbing! I've checked the settings, but. . . . Can't I have it do the scans on its own, or am I damned? Sincerely need help. Continue reading...

I have received a very official looking e-mail saying my hotmail.com account would be closed in 3 days if I didn't provide them with detailed information about my account, i.e. password. I fell for this the first time. It took me 4 weeks before I could get back into my hotmail.com account. During that time, all my e-mail was Forward. All my contacts received a notice to send $3,000. to Malayia. How embarressing! Now, someone is at work with a different e-mail address. MSN should block that very official looking E-Mail or warn every account about this hacking operation Continue reading...

While trying to install Office 2010 Pro I receive the following error immediately after running setup.exe "OSETUP.DLL digital signature does not validate or is not present". I have done several internet searches and see this problem has been around since Office 2007. Apparently tons of people have this problem, but very few resolutions all of which do not work for me. I have tried the following: Re-downloaded from Microsoft (even tried the x64 version) Burned several discs Tried in 5 different Computers comprising of Vista, XP, and W7 Copied files to network and to local PC Ran from command prompt Ran as local admin Created a clean unpatched W7 install - failed…

I am trying to install a hp printer on my hp laptop running windows 7 The security center can not turn on the firewall it gives a error code I tried to turn it on manually with the same results. my norton is removed from my computer as the free trial expried can any one help with this Continue reading...

Microsoft Security Essentials ran a full scan on my comp. and found the above problem that it could not delete.how do I get rid of this trojan? Continue reading...

Freezing Continue reading...

IE9 with Win7 is slow in opening up many websites. To the point that sometimes when it says that it is done opening, the screen remains blank. So I close it and reopen and it will usually then access the website on the next try. What I just described happens a lot and I can't yet find any pattern with particular websites. Also, my emails in Yahoo will open slowly at times...and any email with an attachement (even 1K attachments) opens very slowly...8 - 12 seconds is common for these with even small attachments. Before I did most of the steps I noted below...I installed Google Chrome to compare speeds. It is soooo much faster BUT I like IE9 functionality better. So…

By: Paul Thurrott Each week on the Windows Weekly podcast, I select one or more software picks for Windows or Windows Phone but also occasionally for Mac OS X, iOS (iPhone, iPad, iPod touch), or Android. Here’s a complete rundown of my software picks from 2011. Continue reading...

If I can set scans to run on a schedule why can't I set a schedule for updates instead of having to do ir manually every week? Continue reading...

What should I do with this info? I got a message that said my computer needed support. This is the web site: Microsoft Customer Support [*** Email address is removed for privacy ***] I got a reply that said that this was an unsupported alias. What should I do? Continue reading...

i can not get on the internet after mirco soft help remove a virus, they told me to run the Malwarebytes full scan, after i run that i lost internet it says aquiring network addressi got 2 relpies but neither helped Continue reading...

I cannot turn off the pop up blocker when I want to play in certain game rooms in Pogo. Continue reading...

I have lost my administrative account. I cannot do much of anything since I can't log in as Administrator. When I log off my daughters account I don't even have a switch user button. I also see no way to create an account under User Accounts. Please Help!!!! What can I do? Continue reading...

Ireceived the error message COOD1002 while trying to rip a cd. Continue reading...

By: Paul Thurrott Here are the Audible books and Kindle eBooks I read and recommended on the Windows Weekly podcast this past year. Continue reading...

None of my restore points work. I don't know what to do and I have Microsoft Security installed which says everything is fine. Than ks for your help. Mal Shute in NH Continue reading...

After getting a bunch of "your browser is out of date (IE8) I thought I run the Microsoft Safety Scanner to see if I have something that my other security software missed. I can download the program but after clicking "run" nothing happens. No error messages, nothing. Continue reading...

BACKDOOR:Win32/Kelihos.A Category: Backdoor Description: This program provides remote access to the computer it is installed on. Recommended action: Remove this software immediately. Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help. Items: file:F:\ggl.tmp filelocalcopy:\\?\c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft …

By: Paul Thurrott Microsoft’s Bluetooth Mobile Keyboard is a fine companion for an iPad or other tablet, but it also works well with Windows-based tablets such as the Windows 8 Slate PC I’m currently testing. Continue reading...

I have a file association virus on my other computer and I can't even open my McAfee or get on the internet. How can I get rid of it? Continue reading...

I am trying to go to a website I trust. I get a certificate error. When a click on "continue anyways" I get another certificate error. It will not let me access the site. I have reset my clock and have tried accessing the site from my favorties, typing the adress etc. Always the same problem. Any suggestions would be appreciated. Continue reading...

Referencing http://technet.microsoft.com/en-us/library/cc766385%28WS.10%29.aspx I am stuck at step 3 adding imagex.exe copy “c:\program files\windows opk\Tools\amd64\imagex.exe” c:\winpe_amd64\mount returns "syntax of command is incorrect" . I can't see where it is wrong. The paths are valid in that they exist. I'm having a terrible time with this 64 bit pe disk creation. any help is valued, Thanks Continue reading...

Hi Currently, I have Acronis TIH 2011, Update 3, Build 6942, and I have ordered a new PC, with Windows 7(64 bit), two Solid State Drives (SSD's - both 120 GB Corsair Force 3) and a 1TB conventional hard drive! The first SSD will be dedicated to my Operating System (OS), and I plan to use the second SSD, primarily, for backing up my operating system, using Acronis TIH! The conventional hard drive will be used for my personal data! I am experienced at using Acronis TIH, with conventional hard drives, but have no idea regarding any special requirements for backing up, or restoring from one SSD, to another SSD. I am aware that Partition, Sector & Cluster alig…

Hi I would be interested to hear views concerning reliability of the built in Backup & Recovery facility, within Windows 7, compared to third party offerings, such as Acronis, or Paragon! I am especially interested in backing up/restoring the Operating System (not personal data) Continue reading...