Microsoft Support & Discussions

Can 2 remote computers access a host at the same time using remote desktop using XP? Is it different in Windows 7? Continue reading...

By: Paul Thurrott When it comes to automatically pushing phone-based pictures to the cloud, no one has Apple beat: With the iPhone 4S and an iCloud feature called Photo Stream, Apple’s users have a best of breed solution that just works, and does so automatically. It’s not without quirks, however, so if you want to take best advantage of this solution, please read on. Continue reading...

Tried to do a SyncToy back up and problem with accessing the internal metadata file in one of the files being synchronised and will not now sync. I also wanted to open a document and noticed it had x after the file extension like this - sample.docx. Not sure what this is. Ran a full scan using MSE, all ok. Also a disk check was completed all ok. Continue reading...

While using my laptop on the internet a screen popped up and said I had virus threats. I have to buy this software now. I can't do anything. I can't get to my Security Essentials. Does anyone have an answer? Continue reading...

After printing the instructions from the Dell OS reinstall page, I reinstalled Windows from the Dell OS Reinstallation CD to XP Home SP 1. It will boot to desktop. I need help updating it to current version. Windows Update will not work unless using latest SP. The MS page for SP 3 says I need SP1a or SP2 to use it. The page to go from SP1 to SP1a downloads the installer program but when I run it the "server is not responding" message appears and directs me to no a longer present web page to download a different install process. I have spent hours bouncing around Microsoft web pages to no avail. Running XP SP1 with IE6 makes it virtually impossible to do anything…

I always get an error 30 when attempting to inject video drivers into the Windows 7 WIM. All other driver types work just fine, but the latest ATI & NVidia WHQL drivers have issues. I have attempted, using the latest WAIK, to package these drivers with Vista x64 SP2 and Win7 x64 (7600 RTM) as hosts with no luck. Any ideas? Sample DISM error log: 2009-09-20 15:01:31, Error DISM DISM Driver Manager: PID=3052 Failed to install the driver package 'C:\W7x86Drvs\Display\NVidia\NV_DISP.INF'. - CDmiDriverStore::Import(hr:0x8007001e) Continue reading...

My ZT Systems desktop does not list a "Windows Universial Serial Bus Controller" in it's Device Manager. I am trying to install an Apple Ipod and my computer can't locate the appropriate driver. I spoke with both Apple and ZT Systems Tech Support and the Ipod installs on my laptop and all other devices I try are recognized by my ZT Systems desktop. I am told I need to down load the USB host controller but don't know how. I would appreciate any suggestions other than "restoring" my computer. I can't afford to lose all my information. Thanks. Ron Continue reading...

By: Paul Thurrott Beleaguered Blackberry maker RIM is offering each of its poorly-selling PlayBook tablets for a fire sale price of just $299 via its online store today. And while that may seem like quite a deal, especially for the 64 GB unit, my advice today is the same as it was when HP’s doomed TouchPad was offered for just $99 back in August: Practice restraint. Continue reading...

I cannot swith fonds size or color in the middle of paragraphs while writing emails. It takes me to the beginnig of the writing. I was told the problem is with the IE9 I tried to fix it or reinstalle it but the program is not listed when I open "uninstall" from Control panel Please help Continue reading...

Microsoft has a number of new features on its Azure cloud roadmap that are slated to be out by spring 2012. Here Continue reading...

By: Paul Thurrott Over a year after Apple once again out-innovated the rest of the PC industry with the MacBook Air, the PC industry is finally spooling up to take on, and then overtake, Apple in this new market for ultra-light, ultra-portable computing. And the PCs that are going to make it happen are called Ultrabooks. Continue reading...

I bought MS Office 2010 from work at the discounted price and had the email sent to my email address leslie.kane@tri-c.edu and did not save the Key to install the software. I have the disk but no Key to do the install. Can I have an email address or phone number to call to get this. Thank you, Leslie Continue reading...

I am unable to use Windows Update Service. I keep recieving the following error code 80070570. How do I fix this problem? Continue reading...

System had been running AVG (Free). I uninstalled it and also ran Norton Removal tool although no Norton showed in the Installed Programs Continue reading...

I am getting "Out of Memory at Line xx:" at different websites. I have run my anti-virus software, Windows Ess., and Norton, and they did not fix the problem. I ran a search for this problem on the internet, and found very little or no info on how to fix this problem. I don't think I am running low on memory, I think I have something else going on. I need help. Continue reading...

I have a Dell pc running Windows XP. I just replaced the motherboard. I can connect it to my network here at work. I take that same pc to a customers store, change the network settings to work on their network and the pc will not connect to their network. Any ideas? Continue reading...

I've been trying to find a way to permanently uninstall and remove the built-in Games (Solitaire, Mahjong, etc.) in Windows 7 (Ultimate, etc.). I've turned the features off and tried to remove relevant/related entries in the registry and deleted corresponding files from Program Files directories, etc., but no matter what I do, the built-in games always return as an option for install under "Turn Windows features on or off". How can I completely and permanently remove Games so that no user (administrative class or other) can reinstall them? Thanks. Continue reading...

I am having a problem getting Windows Group Policy Peferences to apply to machines immediately after they are imaged. We are using Group Policy Preferences to, among other things, set a customized power plan as the default plan. Upon logging into a machine after it has been imaged, I can see our customized power plan, but it is not selected as the default plan. RSOP shows that the policy that contains the preferences is being applied. Group Policy settings that reside in the same GPO as the Preferences have also been applied correctly. Only the Prefences are not applying. We are using an image task sequence in SCCM to deploy the image. The image is of Win 7 SP1 64b…

I'm able to successfully log in to hotmail from hotmail.com but can't access it through the bing bar. It tells me incorrect ID and password. This email account is for a 10 year old child. Trust me, I'm putting in the correct ID and password. Any suggestions?? Continue reading...

Hi, We are trying to udpate windows from the http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us. We have received the below error for Windows XP professional SP3 "[Error number: 0x8024002E] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem." Please let us know if any registry settings to be modified Regards, Boopathi S Continue reading...

Have repeatedly tried to install KB2618451 update on Vista but fails everytime with error 8007371B. Microsoft Fix-it is of no help. Continue reading...

quero entra no msn me ajuda Continue reading...

On the 4th attempt to sysprep a Windows 7 Enterprise system, I get the dreaded, 'A fatal error occurred while trying to sysprep the machine.' The setuperr.log shows: 2010-08-04 13:57:58, Error [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31 2010-08-04 13:57:58, Error [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers hr = 0x8007001f I've seen articles referring to the Windows Software Licensing Rearm program may have issues running more than three times in a single Windows image and to add 1 in the /unattend file... but…

Device manager has an entry for the MS generic IPMI compliant device: Driver Date: 21/06/2006, Driver Version: 6.1.7601.17514, Resources reports an I/O range and no conflicts. Although the general tab device status says: "No drivers are installed for this device." Running some test vbs scripts via WMI and WinRM show neither the IPMI provider or the Microsoft_IPMI driver are installed. There is no root/hardware namespace entry when enumerating namespaces, nor when searching registry. BMC is working via LAN access, and reports KCS interface is functioning. Reinstalling / updating IPMI driver always results in same driver being installed (as above). This article (http:…