Microsoft Support & Discussions

I purchased this through my company. Two things here: How can I set it to be the default program for all related document types? Furthermore, when I choose the "open with" option for an Excel doc., I get a pop-up asking me to purchase the software or provide the software key. I have the key and tried that but said it was incorrect key. I just want it to open any MS Office suite associated file. I have Windows 7. Continue reading...

How can I verify if the version of the Microsoft Security Essentials installed on my computer is 64bit as well as the operating system I use. Continue reading...

i have tried manual method and automatic update. update is stoping showing error connection failed. Continue reading...

Greetings This is something of a parallel to the post at http://answers.microsoft.com/en-us/protect/forum/protect_start/many-legacympkslf-keys-remaining-in-registry-after/490cff6f-a1d4-4b66-a3ed-9bbb57443dc8 To the best of my knowledge I was not having the issue of phantom services (under the non-plug and play drivers) section of the Device Manager until updating to MSE 4 Beta. I did a full uninstall of MSE 2 prior to installing the Beta now there are over 100 phantom drivers all starting with the MpKsl mnemonic. A search of the services section of the registry [HKLM\System\CurrentControlSet\services] shows 20 old MpKsl files, none of which relate to the current …

I have been analyzing several machines that were infected by "Blacole" that I would like to export the infected files out for further review. The option exists to Quarantine the files but I am launching from a USB drive. Are the Quarantine files accessible from the drive? Continue reading...

Microsoft and partners are ready to launch at least three new LTE Windows Phone models in the first half of 2012, according to reports. Continue reading...

I'm getting this error message - how can I fix this? Microsoft Fix-It displays this message, but doesn't say what to do to correct the problem. Anyone? Continue reading...

I'm running office 2010 and have downloaded the powerpivot add in (both 32 bit). I'm able to browse and enable the add-in. When I close excel and reopen, powerpivot does not load and I received the following error. Exception from HRESULT: 0x800A03EC ************** Exception Text ************** System.Runtime.InteropServices.COMException (0x800A03EC): Exception from HRESULT: 0x800A03EC Server stack trace: Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Microsoft.Office.Inter…

I'm testing proxy failover using an automatic configuration file. Proxy.pac file is below. I've shut down the first proxy to test the failover. With ie8 the failover to next proxy works as followed. proxy2 is used within about 30 seconds and all url lookups after this time are through proxy2 and are are pretty quick. This is how proxy failover should work. When I test with ie9 it works as follow failover to proxy2 take 30 -45 seconds and all following url lookups take 30 -45 seconds. Has anyone else tested proxy failover using ie9 and do you get this behaviour? Thanks I've tested this with Crome as well and the failover works as well Proxy.pac file…

For Microsoft, 2011 was a year when its consumer products got most of the marketing and PR love. But 2012 could be a very different animal. Continue reading...

I want to synchronize my HTC Touch Pro2 with my PC run with Window 7. I have lost the CD that came with the Device, so I got a copy of ActiveSync4.5_OfficialRelease.msi. However, I have always gotten an error message of "The program is blocked due to incompatability issue". Please help how I should proceed. Thanks. Continue reading...

By: Paul Thurrott Microsoft and its Windows Phone partners do indeed intend to release a number of LTE devices in the coming half-year, all on AT&T. These devices include the the Nokia ACE, HTC Radiant, and Samsung Mendel. Continue reading...

I currently have windows 7 64bit, with internet explorer 9, but I have found that some of the websites that I need to access are only compatible with IE 8 or 7. I have not been able to find a way to download or revert from IE 9. I would prefer to have both if possible, but I would settle for just having an older version. Continue reading...

I've attempted to use media player 11 with my xbox 360 but can't share my files. At one time I could use the media player to stream to and from my xbox. Can anyone tell me how to resolve this problem? Continue reading...

By: Paul Thurrott Amazon reported that its new line of Kindle devices--which includes the Kindle Fire, Kindle Touch, and base Kindle--are its best-selling line of Kindles ever and, more important, the best-selling products on the online retailer’s best-seller charts. The company sold "well over" 1 million Kindle devices each week through the end of December. Continue reading...

Outlook 2010 will not open. I get error message 1321 and 1946 Continue reading...

After converting to Excel 2010, I found out some recent data points are no longer shown in the chart. For example, my existing chart has 2000 data points dated between 1/1/2000 to 12/15/2011. The chart now only shows selected points. The most recent points after 9/15/2011 are not shown in the chart. Any way to correct this? Thanks. Continue reading...

How do i remove trojan:win32sirefef.p virus each time i remove and clean computer it reappears again even after turning off computer on instructions by clean up Continue reading...

I'm trying to use system restore on my laptop for Windows 7. One of the steps asks me user id and password, I don't recall ever setting any up at the time of purchase. Where do I find that information so I can continue restore? I believe I have a malware issue and I cannot run any free downloads to remove it. When I click on run program for malware removal I get asked what program do I want to use. Any help on either of these issues would be appreciated. tlhoff Continue reading...

MSE Shows that my system has been infected with Worm:VBS/VBSWG.gen, and prompts for cleaning, even having removeing the threat , the same error comes up times and again.I am unsure of what to do now.The error message is: :\\?\C:\ProgramData\Microsoft\Microsoft Antimalware\LocalCopy\{D7C2A332-ACD1-4609-BFF7-4615B3E2C93C}-stop-virus.vbs Continue reading...

After IE9 installation, when I try to view certain webcams I receive the following message: The Axis ActiveX Camera Control which enables you to view live image streams in Microsoft IE could not be registered on your computer. No yellow bar appears to allow installation??? Help? Simple terms if possible?? Not a computer wiz here???? Continue reading...

I've a Samsung Omnia II with Win 6.5 can windows be upgraded to 7.0 or higher? Continue reading...

My question was how to reinstall the Windows 7 which got lost the EFS keys and bit locker partition I see the medical org crime are active participants in the Microsoft program developings they marked the question how resolved, but actually, NOTHING was RESOLVED I desagree with Moderator Carey Frisch who marked the tech support finished on the Sumesh P answer that showes up mister Sumesh P does not give the answer,or he jus cover up the computer crime of the industrial espionage in Microsoft program developings the link is http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/32c33cf9-800e-4f57-ad6f-fd483c604891/ I just have the foodstamps and no mone…