Microsoft Support & Discussions

I got a messae from Windows Security Essentials that I had spyware on my system and prompted if I wanted it removed. I clicked the remove button and ran the following exec. afterwards I was shutdown as usual. When I signed back on a message appeared (and is still there) that says "Test Mode Windows 7 Build 7601" and is there everytime I log on. What does this mean and how do I remove it? I have McAfee on my laptop. Continue reading...

I was contacted by a company and they installed some software |(including a key logging program... would that be authorized by Microsoft??? How would I remove a hidden keylogger program? Continue reading...

On 12/14/11-my laptop got the following-virus VirTool:JS/Obfuscator.CA, My M.S.E.picked it up Instantly !!,now its Quarantined.Now I've tried to set the removal to ONE-Day but it still shows it Quarantined(ADVA NCED-SETTINGS)is there any other-action I'cn take to REMOVE-this SEVERE-THREAT-item ?? I also reset my defaults to remove all-Threats. Thanx to MICROSOFT for the best-Protection-ever !!!! Continue reading...

I have Essentials on my pc but can NOT delete it and reenstal it. How do I do that/ It won't scan or anything, Continue reading...

MSE protection service somehow turned off and restarting my computer didn't turn it back on. Error message also said it does not exist as an installed service. The icon has also disappeared from my taskbar but MSE still shows up in my control panel in programs. How do I get it to work again? Continue reading...

Any ideas what this could be? My laptop would not boot up so I tried reinstalling XP home edition and received this message. I have reinstalled this XP several times before. The recovery won't even recognize the drive and when I try to bring it up in safe mode of any type, it stops and say it can't bring it up in safe mode. It wouldn't come up with the last good configuration file either. The installation went as far as formatting the drive, installing some of the files and stops with this error during the installation phase. I have tried a Linux USB image to see if I could get to the drive but it doesn't even show up as an available drive. I also tried a harddisk …

I mean do I really need it? I have upgraded from W7 Home Prem to W7 Ultimate and so I presume the Factory.Wim is out of date anyway? I have added RAM and a second disk drive since then. Is the Factory.wim actually a Recovery disk itself? If so and I really do not need the space taken up by this recovery partition then I presume it would pay to erase the original and recreate it. Or am I missing something? Continue reading...

problem installing win7 64bit on acer m7720 setup fail and shuts down when setup is trying to complete installation it show a quick error message before turning off but its gone to quick to read. please help me Continue reading...

How to i find the location of a virus that Microsoft security essentials found? Continue reading...

Help me please, icannot access zynga poker on facebook. I keep getting securitry alerts but i cannot get in. Continue reading...

I can still use the keyboard when the mouse freezes. Download of MSE fixed it and found two trojans. When it froze again, the scan did not find any viruses but it still frees up the mouse after reboot. What can I do to stop it from freezing? It's an old mouse, the kind that plugs into the mouse port on the back of the computer. The trojans removed by MSE were 1) Trojan:Java/Clagent.B and 2) Tojan Downloader: Java/Cethry.A Things I have tried 1) turn computer off, unplug and replug mouse, reboot -doesn't work (and various versions of this with another mouse in the same port) 2) device manager does not show any mouse properties under hardware, but I can not install a mou…

I have 64 days left on my Norton security 2011 and am thinking of using MS Security Essentials when the Norton term ends. The British Which magazine suggests that the MS free software is far better than the Norton product but only refers to a firewall as part of the Windows 7 OS. Can someone please advise. DDT Continue reading...

Severity Rating: Critical Revision Note: V1.1 (December 30, 2011): Added entry to the Update FAQ to address security-related changes to functionality contained in this update and added mitigation for CVE-2011-3414 Summary: This security update resolves one publicly disclosed vulnerability and three privately reported vulnerabilities in Microsoft .NET Framework. The most severe of these vulnerabilities could allow elevation of privilege if an unauthenticated attacker sends a specially crafted web request to the target site. An attacker who successfully exploited this vulnerability could take any action in the context of an existing account on the ASP.NET site, including …

Started Christmas, Internet explorer woru go to home page. Id search with bing and when I select results items what looks to be a bogus search provider pops up with sites to select. I've run several virus scans and latest to pop up java/CVE-2011-3544. security essential says it fixes but it comes back. Same wth Win32/pdjsc.yn, win32/Dofoil, win32/sismon. Also I've tried to set Privacy setting to Medium High but they revert to ALL excepted. any insight appreceated. Continue reading...

Did you know that you can download most Microsoft products for free? Go to Microsoft Download Center Many of you ask the question on the forums where to download Microsoft products for testings or others needs... You can go to the Microsoft Download Center to get the product you want. All of them are feature complete. Here is a list of available products: Windows Operating Systems Hyper-V Server 2008 R2 SP1 Windows 7 Enterprise 90-day Trial Windows HPC Server 2008 R2 Windows Server 2008 R2 avec SP1 Windows Small Business Server 2011 Standard Windows Small Business Server 2011 Essentials Office 2010 and Related Products Office Professional Plus 2010 Proj…

New installation of Office 2010. Old Office 2007 profiles were deleted after uninstalling everything but Project 2003 and Visio 2007. Created a new Exchange profile the first time Outlook 2010 started, and this profile works correctly when Outlook starts normally, HOWEVER... Every time I boot up and log in, Outlook.exe runs and throws the error "No Outlook Profiles have been created...." It's not clear to me why Outlook.exe is run at all upon boot-up, and this error looks like some defect in the program. I have already tried completely uninstalling Outlook 2010, and disabling all startup programs that could call Outlook (Sage Act! connector, for example). After a cl…

I installed IE 9 on a desktop running on Windows Vista Home Premium SP2 32-bit. It screwed up some of my web sites beyond belief. I could not use Newegg at all. As soon as I selected a product category, it would show some weird text menus across the top of the screen and no products at all. I also lost my NOAA satellite imagery web site: http://www.nhc.noaa.gov/satellite.shtml. (It displayed almost nothing.) These same web sites displayed properly with IE 9 on a laptop running Windows 7 Home Premium SP1 64-bit. I had to un-install IE 9 and go back to IE 8 on the desktop. I would really like to use IE 9 on the desktop, but I can't figure out how to fix these display proble…

Every time I log ofline and come back on my pc the firewall is off Continue reading...

In Internet Explorer 9 if I go to Compatibility View List and enter in a site... say nothere.com Where on the computer is that information stored? Somewhere in the registry or a file in the users application data folder? Some sort of encrypted database perhaps? I have tried searching the registry and have found nothing... also tried windows search to search contents of files.... Does anybody know where that data is stored? Thank you... My intentions is to simply utilize our existing logon scripts to insert sites in or out of there for different users... not on a per machine basis or having the same sites for all users... Continue reading...

IE 9 freezes, sometimes prompts to recover page. I have done every fix i can find on Msft site, including, reset, defaults, virus and security scans, upgrade, (original problem began on 8) Google Chrome works with no issues. task MANAGER shows the program is not responding. often recovers web page but within minutes freezes and stops responding again, all patches and updates are current. Continue reading...

When I try to install it I get this message C:\downloads\microsoft\wmp11-windowsxp-86-enu.exe is not a valid Win32 application. What do I do next? Continue reading...

I know that when you system restore in safe mode, the "undo" feature is not available. However, if I create a restore point myself first before going into safe mode (because XP does not do it in safe mode), could I technically undo it and would that restore point be saved? Continue reading...

We are software developer company in Turkey. Some customers says whic is use xp our program not working givin same problem. We develop accounting software so we not need good performance vga card this is for your second method. How can we solve this problem for customers. Is it interested in developer pc or not because same project is running source for another pc its normally work. Thank you Hasan Ongun Computer Engineer INDEX YAZILIM Message is:447d_appcompat.txt Continue reading...

reinstalled windows media player because it wouldn't open. After going through set up, still wouldn't open because file dbghelp.dll was not found. Was told to reinstall and it may fix problem. Tried it 4 times and still didn't work. What do I have to do? Will all of my music be lost? PLEASE help. Continue reading...

I just purchased and installed win 7 pro, created password as directed during install. After pc rebooted, password will not work. I wrote it down as directed but was never directed to create password disk. now what? Continue reading...