Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
83,941 topics in this forum
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changing font colors through internet options
by Guest maurboo- 0 replies
- 111 views
No matter what I do I cannot seem to change font colors through Internet Options. I wish for my visited pages, hover colors, etc to be different than the default colors. It seems to accept my changes but when I go back to use IE all colors are still the same. It used to work-I don't know why I can't override. This is what I do: I go to internet options general tab colors I then change colors and click ok then ok on general tab But it doesn't work! help! Thank you in advance for your help. Continue reading...
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Windows Media player help
by Guest fierywench- 0 replies
- 129 views
When I insert a CD the player doesn't recognize that it's there. What's wrong? Continue reading...
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Internet Explorer Has Stopped Working
by Guest kpsmith23- 0 replies
- 210 views
Hello, I had IE 8 and it just started giving me an error notice when I accessed my MSN email account, hotmail. I can access any other sites without any issues, but as soon as I log on to my access my hotmail account- ONLY on this computer- I get an error notice. I upgraded to IE 9, but still have same issues. This is the message I receive: Problem Event Name: BEX Application Name: iexplore.exe Application Version: 9.0.8112.16421 Application Timestamp: 4d76255d Fault Module Name: lsg32f01.dll Fault Module Version: 4.1.0.0 Fault Module Timestamp: 4d9cbd61 Exception Offset: 0001dbcb Exception Code: c0000417 Exception Data: 00000000 OS Version: 6.1.7600.2.0.0.2…
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- 0 replies
- 133 views
Hi, Exactly each hour (around HH:30) this event ID 4107 is showing up in the application log: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. I downloaded and manually installed the certificate succesfully, however the event is still showing up in the eventviewer. Using Windows 7 32 bit. Windows Update says: "Windows is Up To Date" I looked also at this thread, but no obvious answer (http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/83874a44-8d94-4d90-ab22-fc62a3507c1b) Thank…
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office professional plus 2010 installation
by Guest twalstrom- 0 replies
- 116 views
i purchased office professional plus 2010 through the educational institution I am employed by. It came with 3 discs and I don't know which one to install. I am also curious if I can install it on all of the computers in my household. 4 total Continue reading...
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Technical issue with home PC
by Guest Jose Manuel Mendoza USMC- 0 replies
- 129 views
I have Kaspersky Internet Security 2012 and it's telling me that a couple of files are inactive due to vulnerability. the files are: 1. C:\Program Files\HP\Digital Imaging\help\player\FlashPla.exe 2. C:\WINDOWS\system32\msxml4.dll How do I fix this? V/R JM2 Continue reading...
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Cross site filter
by Guest I cannot install- 0 replies
- 139 views
How do I turn the internet explorer cross site filter off Continue reading...
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need to remove 'personal antivirus' malware
by Guest thfisher- 0 replies
- 119 views
I was over my godparent’s house during July 4th and they asked me to have a look @ their computer that they believed was infected w/ a virus. looking it over i found that they kept having virus prompts coming up by a software called 'personal antivirus' and it kept prompting them to purchase protection. its actions were suspicious. i looked around for any other av and found that their mcafee av was expired which would explain how they got this malware in the 1st place. i tried to uninstall ‘personal antivirus’ but was unsuccessful, even checking the registry where i couldn't find it. I tried to install ‘avg free’ but it couldn’t because it saw ‘personal anitvirus’ as…
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xp antispyware 2012 virus repair
by Guest AnnMarckel- 0 replies
- 122 views
I created a new user account with admin priviledges to install the tool to remove the virus, which it did. However, when I go into the origianl account I am only able to access a few items such as internet explorer and files in my documents. Any other program file I try to access has a quick flash of the notebook screen and that is it. I cannot open the cmd line either. Is there anything I can do to correct this? Also, I was able to send all docs to the CD burner but I am not able to burn a CD, it will not let me do a sysem backup. HELP! Continue reading...
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download problem
by Guest battleax- 0 replies
- 134 views
I downloaded your media player to try it out. (the free sownload.) In the process a peice of toast with an f in it showed up on my screen I can not remove it. I uninstalled all programs downloaded today and the peice of toast is still there. I cannot click on it but I can move it around. Please help me remove it. I also am not happy that I have to go thru such a porocess to contact you. Why cant I just email you without the rest of the BS(name phone birthday and typr in the letters) I may consider not using any of your products if this is what I have to go thru to get help. Continue reading...
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XP Antispyware 2009 - Removal
by Guest bgeisler- 0 replies
- 125 views
Hello, all. I'm writing to try and troubleshoot the removal of a malware program called XP Antispyware 2009. I have already run Spybot, Adaware, and Malwarebytes. They seemed to be successful. Now I can't seem to get rid of the the tray icon -and- after I had removed the program the wired Intel 10/100 ethernet adapter stopped functioning. So, my 2 questions: (1) How do I get rid of the XP antispyware tray icon and associated popup? (2) Is there a way using windows (XP) to re-install my wired ethernet adapter or do I have to go somewhere and download new software for the hardware? Or do I even have to reinstall the hardware at all? Thanks, Ben. Continue readin…
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OneCare Clean-Up...not adminstrator?
by Guest Lea E- 0 replies
- 128 views
Can't run OneCare Clean-Up because it says I have to be an adminstrator, but I am the administrator. I'm the only profile on my laptop. This isn't the first program to do this to me. Help, anyone? Continue reading...
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security essentials removal tool for xp?
by Guest comingonthrusthenamel- 0 replies
- 122 views
is there a remol tool for security essentials,if so ,lead me to it! Continue reading...
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Trojan Virus
by Guest KreshnikBalidemaj- 0 replies
- 116 views
I have a Trojan virus in Win64/Sirefef.B , and when I delete it my PC cant start, I just had to System Restore my PC to make it start again. What to do? Continue reading...
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Remotely installing updates returns "access denied"
by Guest FSFromTX- 0 replies
- 146 views
I have a script that installs software/updates on remote computers. It has worked well with XP and 2000, but fails with Windows 7 (and Server 2008). The error in the setup log says "Windows update could not be installed because of error 2147942405 "Access is Denied." Command line: wusa c:\temp\windows6.1-KB.... If I run the exact came command line while logged into the computer, it works fine. The script copies the update to the remote computer, and launches the update with win32_process.create. I've tried to lower the security posture on the remote computer, but that didn't help. There must be something in Windows 7 that doesn't allow such things to be remotely launche…
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WMI Error:0x80040154
by Guest DonaldBCrip- 0 replies
- 228 views
Upon issue of WINMGMT/VERIFYREPOSITORY I get verification failed Error Code: :0x80040154 Facility: Interface Description: Class not registered OS: Win7 Pro 64bit One active profile: DonB bock_d@bellsouth.net Kindly provide step-by step help to fix this. THANK you!! Regards, Donald Continue reading...
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To Microsoft: What Live account is my son using to charge purchases on our credit card?
by Guest JosephKazenas- 0 replies
- 133 views
We are being told by Microsoft via email that our Windows Live account was closed some time ago due to inactivity. OK. Yet we are getting Xbox credit card charges. I made this new 'dummy' account here just so I could log in and ask this question. What is the account that is permitting Xbox charges? Continue reading...
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which is a better antivirus program, avg or mse ?
by Guest Carlo-62- 0 replies
- 111 views
Hi, i"m just looking for some info on anti virus programs, which is a better av program, avg free, or microsoft security essentials ? Thank you. Continue reading...
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How do I reset a password in Content Advisor when I have forgotten it?
by Guest cruzsalem- 0 replies
- 107 views
How do I reset a password in Content Advisor when I have forgotten it and none of the passwords I have tried work? I have no back-up disk. Do I need it reset and if so, how do I do that without incurring a huge cost from Microsoft? Continue reading...
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Set association error..
by Guest dubble_A_ron- 0 replies
- 175 views
Ok so I was trying to open a lnk file, but I kept getting an error. I read that to open an lnk file I need to follow these steps. http://www.makeuseof.com/answers/change-fix-file-associations-windows-7/ Option 1 says to - Go to Start -> "Control Panel" -> Click on Porgrams - Click on "Default Programs" - Click on "Associate a file type or protocol with a program." to open the "Set Associations" menu. - Scroll through the list of extensions to locate the .lnk file extension. The listing will show the description and the current default program associated with it. - Click on the extension (to select it) and then click on "Change Program." - Select the p…
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IE9 Stability Issues
by Guest Engrs- 0 replies
- 116 views
I have IE9 Version: 9.0.8112.16421 installed on Win 7, 64 bit system. Every time I am using multiple tabs IE9 starts to become very unstable, tabs dont respond, even when I click refresh, then IE9 locks up. I shut down and somtimes it will reopen alright other times I have to shut down the PC, do a restart. This only occurs in IE9, I do the same thing in Google Chrome no problems. I prefer using IE9, Is this a version issue? Is there a fix? Please advise. Continue reading...
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How compatable is the Verizon Galaxy Tab with Microsoft apps?
by Guest Chappy_13- 0 replies
- 384 views
How compatable is the Verizon Galaxy Tab with Microsoft apps, specifically windows phone apps. Would like to the the verzion "daily brifing " apps / gadget on my Laptop (dell E1505, 32 bit vista) thank you in advance Continue reading...
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Do you have to create the Windows Defender Offline bootable media on a similar computer to the...
by Guest KeithTarrant- 0 replies
- 129 views
Do you have to create the Windows Defender Offline bootable media on a similar kind of computer to the one you'll be running it on? - Can one be Windows XP SP3 32-bit and the other Windows 7 64-bit? - Can one have an AMD processer and the other an Intel processor, etc? - Can one have a CD drive and the other a DVD drive of a different make. In other words, does the bootable media creation process copy anything from the creating computer's operating system, or does it get all its files from the download from Microsoft? Does the bootable media creation computer have to resemble the destination computer in anyway other than they both be running legitimate and …
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can i repair a broken os disc?
by Guest charlie.270- 0 replies
- 209 views
i found my xp os disc and it was in 2 piece,is it fixable.i dont think it is thought i would ask anyway. Continue reading...
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Access denied for non admin users to networked printers
by Guest whiteone69- 0 replies
- 131 views
In XP we used a domain account called “clone” to set up network printers connected from a print server. Once the network printers were added to this user we would log in as another user and copy clone to default user. This would give all users the network printers we wanted them to have when they logged in. In windows 7 this is not an option. So we have been using another way of making changes to the default user from here. Basically we set up a local admin called “USER” and with the printers and assign a default. Then we restart the computer and log in as administrator and make a copy of user and rename it to default. Now when users log in they get all the printe…