Microsoft Support & Discussions

I detected a trojan virus on my system after running microsoft essentials.... it directed me to running defender offline which I did and the virus was removed however now when I try to restart my machine it ikeeps crashing. Please advise. Continue reading...

So i have a following link https://*/modulas/m_exportByActivity.ashx?exportType=pdf&id=1083 In firefox, Chrome it just downloads the file. In IE 9 when i press save, the "filename" is: m_exportByActivity.ashx?exportType=pdf&id=1083 instead of the PDF file example.pdf. How come ? I know it's not an issue of the developer since it does work in all other browsers. Since IE is our standard, we would like to resolve this issue for our employees. Kind regards Continue reading...

Since i'm new to Windows server, (that server stuff) , I've a couple of questions and need help. As a student I have a homework to be done: Build a Raid 5+1 spare disk on a Windows server machine. I know how to build a raid 5 array, but how can I add a spare disk??? Second : Is it possible to mirror this raid 5 array ? (on another raid 5 array) just like raid 1 but between two arrays ? thanks in advance

Hi, I have user who coping files to a location and get these error messages but when i try to do I dont get any error messages. Can someone please explain why this user will be getting but not me. We both using Windows Xp Pro SP3. HP Desktop PC. Continue reading...

Hi there. I hope this is the right forum/category. We have had an ongoing issue with our PCs displaying errors indicating corrupt WMI. In the sccm client “execmgr” log-file, the following entry appears: “Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 8000401a” The Technet article at the link below suggest that this indicates a corrupt WMI: http://social.technet.microsoft.com/Forums/en-US/configmgrsum/thread/471d1211-5dbe-481f-aa85-2690b8089070/ This can be fixed uninstalling the sccm client, repairing WMI, then reinstalling sccm. However, as this issue has now appeared fairly regularly, I am keen to know if there could be …

Dear Sirs/madams, My question is as follow. We are implementing a new set of printers (iR-ADV C5045 canon). We've noticed that when you print something to the print que from outlook, the name of de object is "outlook - memo style", we would like this to be the subject from the mail. I've found out that Outlook 2010 uses default Styles to print mails, it's possible to create a new style, nevertheless the new style name appeard on the printer. When you print 20 mails, you'll never know which one is which. Is it possible to create a style naam with variable name such as the subject of the mail. It could be that we want something that isn't possible, but I want to be sure. …

Several times over the last few weeks we have received phone calls from parties stating they are either IT (with inaudible company name) or from Microsoft..stating that they are receiving reports from our computer that a virus, spyware, malware or phishing has been detected and is infecting our system. I called back the phone # that called today 999-910-0119 and really could not make any connection. Yesterday received a call from 425-998-1533 with the same dialog as above. When I called the phone # back I got a recording stating to go to "guardonline.gov" To secure our computer and check on phishing problem. We are not computer sauvy and really have no idea of wh…

I have a PAC file which I'm attempting to insert a peice of java script which will ban a website at a particular time during the day. I've tried using the timeRange function but I'm not having any joy in getting it working. Here is the peice of code I'm using, any ideas? if (timeRange(15, 16)) { if (shExpMatch (url, "*facebook.com*")) {return "PROXY 10.134.10.4:8082"} } This works fine for just blocking the website without any time conditions if (shExpMatch (url, "*facebook.com*")) {return "PROXY 10.134.10.4:8082"} Any help is much appreciated! Continue reading...

After the last reboot of SP3 RC installation, Task Manager shows 90 - 99% CPU usage by spoolsv.exe , which causes constant 100% CPU utilization. Stopping and re-starting the Print Spooler service did not resolve it. Compaq laptop with 1.6GHz Centrino & 1GB RAM. Upgraded from SP2 to SP3 RC. Installed printers: HP 8150DN HP 3700DN Anyone have an idea other than uninstalling SP3 RC? Thank you Continue reading...

I have two different VPN for work, one is using OpenVPN and other one using SonicWall. When I connect with either one of those, Windows 7 (Ultimate Edition) doesn't let me access to any SSL type connection. It could be https or ssh into any machine, or even RDP connection. It give an error saying " Because of an error in data encryption, this session will end". Similar error while ssh'ing into any box. It's strange that it happens with both VPN connections. I tried using the same VPN connection on other machine and it works great without any problems. What could cause this issue? Is there any way to repair it besides having to reformat? I have already scanned for viruses/…

We to plan to deploy Windows 7 64-bit on brand new systems using WAIK and MDT. These are the first PCs we've seen with EFI. When setting up a PC manually, it now prompts to choose EFI or not. When choosing the EFI boot option, it loads 3 partitions on the hard disk. The hard disks are well under 2TB in size. Is there any reason to use the EFI option? It seems to add unneeded complexity to the installation for no benefit I can see. When I look this up, I see Microsoft Technet saying we need to run a bunch of extra commands to install Windows 7 on EFI. http://technet.microsoft.com/en-us/library/dd744321(WS.10).aspx I don't see why we would need to do what the …

Do I have a virus that Microsoft Security Essentials isn't catching? If it's not a virus, then what is it & how do I get rid of it! Please help as my son, who is my IT, is in Afghanistan and won't be home until March. I need to get it off my computer before then! I am no longer able to use Outlook because every time I open it to even just check mail, Outlook sends out random spam emails to random people on my contact list. I ran a full scan on 1/1/2012 and again on 1/8/2012 and didn't get any detections in Outlook. I got 3 on the 1st & 2 on the 8th but they were all associated with Mozilla and I removed all of them. I opened Outlook for the 1st time since …

It all started when i tried to open up some of my desktop icons and i kept getting "no such interface supported" Now the problem is that i can not open internet explorer. I have done a complete maleware check and virus check, i cleaned my computer and turned off my virus software. It shows that i do not have any internet explorer on my computer but when i try to download the version of ie 9 the computer tells me that i have a newer versoin on my computer but i can not find it on my computer. I think i need to have an copy of ie on my computer to stop this no support and be able to open some of my files. I have windows 7 on my computer Continue reading...

Hi , I have Mot Q- purchased long time back. Will it support the latest Mobile Windows ! Also are there any Apps for this phone & how can I activate these. thanks N K Continue reading...

By Paul Thurrott Windows Phone 7.5 includes a great new feature called Linked Inbox, which lets you consolidate two or more email accounts into a single, integrated view. Not coincidentally, if you’re consolidating email accounts as I am, this feature can also be very useful when you want to send email from two or consolidated accounts. Here’s how to set it up. Continue reading...

Hi guys, i'm using Windows 7 with IE8, i access to some of the HTTPS website, and want to do printing, but when i click on File -> Print, it take about 5 minutes to call up the printer selection box. I read some of the forum said is because of the rendering, may i know is there any solution for that? Thank you Regards, Naka Continue reading...

Hi I got my computer from my dad who knows less about them than me! He didnt have adninistrator password protected so am able to get on account however there are numerous restrictions on Windows Security and Defender. I can not figure out how to remove these. I cant even figure out how to view the account to see what he may have restricted! Someone please help a dummy out!! Thanks! Continue reading...

from my hotmail sombody sent more than 50email sent out , howon earth they can dothat and who did this to me Continue reading...

I have had had my computor recently reformated from virus's. Well Y-day on facebook I pushed an ad for word of the day,and it was like 1000 pages kept flying till i could shut it down? Continue reading...

I have been fighting a trojan/:DOS Alureon.A for the last week. MSE ( up to date definitions)is the only antivirus on my Windows 7 64 bit PC. MSE tries to remove the virus but askes I use the Windows Defender Offline Beta. I created the boot cd on a clean PC and booted my infected PC with the tool. It found the virus, "removed" it and then upon starting with the regular boot, the MSE program alerts on the same virus and we go on the same circle. The same message appears telling me I need to download the standalone beta again which is not working. I ran the beta cd twice. Second time it scanned clean, but on restart, the virus was back. What now? Continue reading...

My new Dell Inspiron with Windows 7 will not download photos or other attachments sent by email. I click the line, the virus OK appears, and then nothing happens. I've tried different solutions like changing defaullt settings, but still no luck Continue reading...

Hi, I have a pretty frustrating issue i can't get working. Hopefully someone can help. A bit of a background Users across our slower WAN links tend move around in a retail sales environment quite often, logging into different PC's from week to week. Because of our heavy use of emailing images to clients etc, user email can be big. So when they move to a differnet machine i need Outlook to only download headers.. We have just purchased Office 2010 and i have the custom installation deployed and configure perfectly except getting outlook configured with headers only. What i've tried Using the OCT tool i've selected to "Modify Profile" and "Define changes to make to …

I am trying to update the drivers for my printer through Windows update. It says that the update is available but when I try to run it I get the unknown error 7007070D. I am running Windows 7 Enterprise. Continue reading...

Hi, I need some help. O/S: Win 7 Ultimate 64-bit on a Dell (Intel Core2) Precision m6300 When I try to install any windows components, it fails with the "An error has occurred, not all of the features were installed" When I view the cbs log file, I see the line: CBS Exec: Failed to pre-stage package: Microsoft-Windows-WMPNetworkSharingService-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, file: Chkr.dll, source: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-s..inboxgames-checkers_31bf3856ad364e35_6.1.7601.17514_none_d467c138cbce0b24\Chkr.dll, sandbox: (null) [hrESULT = 0x800f081f - CBS_E_SOURCE_MISSING] A couple of things bother me about this.…

I want to add spell check to my tool bar and do not know how. Can someone please help me? Continue reading...