Microsoft Support & Discussions

Hi, I am confused since I am reading that I cannot reimage an OEM Windows Pro PC wihtout SA with Windows 7 Ent licensing Media. But I just spoke to Anna in Microsoft Volume licensing support and she tells me that I dont need SA. ON another question here where one person asks about using the Enterprise Volume license for 30 OEM PCs one person claims that one SA license is sufficient. WHat is the correct answer. I am ofcourse leaning toward the support agent's reply - NO SA required. Continue reading...

17/1/2012 My vista home computer and windows 7 work computer recently updated windows security automatic update. Both lost network adapters and internet. When uninstalled they worked fine. is there a problem with this update? Continue reading...

I am set for a daily scan and it indicates every day the time it scanned and also makes a restore point but I keep getting message that I have not scanned for a while and could be at risk, is it really scanning or not. There is never anything listed in history. Don't know how to tell if Beta or not. Continue reading...

Update did intialize, but didn't install. Auto update continues to ask to install this update but continues to NOT install. Please advise. Continue reading...

Hi I got my computer from my dad who knows less about them than me! He didnt have adninistrator password protected so am able to get on account however there are numerous restrictions on Windows Security and Defender. I can not figure out how to remove these. I cant even figure out how to view the account to see what he may have restricted! Someone please help a dummy out!! Thanks! Continue reading...

My pc says the security setting will not let me downoad the new internet explorer. How do I change the settings? Continue reading...

When I enter a direct web address, why does it take me to Google web results instead of taking me directly to the web site address? Continue reading...

On our web application, some users (IE8 and Win7) when they click on a link with a javascript call [ for example javascript:shownewcalender('Answerx') ] get a new window with the javascript call in the addressbar. This generates a page not found instead of the datepicker popup that should appear. It is not replicable on other Win7 IE8 systems. Could it have anyting to do with a corporate proxy server's settings? Other suggestions? Continue reading...

The bad guys didn’t take a holiday vacation: Internet Explorer’s SmartScreen service blocked nearly 2 million malware downloads per day on average from mid-December through New Year’s. December 25 saw a 30% spike in malware blocks— successfully preventing users from being tricked into giving their PCs an unwanted “present.” January is a great time to resolve to stay safer online. Microsoft works around the clock, year-round, to help. By following a few simple best practices, including opting into Automatic Updates and Internet Explorer’s SmartScreen Filter, you can help keep your computer secure on the Web. New PC owners will be happy to hear that Windows 7 users are 5 …

Will Windows 8 on ARM be available only as something preloaded on new tablets and PCs from selected vendors? We still don’t know for sure. Continue reading...

In our domain we have a group called Remote-Helpers set up for remote assistance. Some computers allow me to connect via Remote Assistance with my personal account (which is a member of the group "Remote-Helpers", others give me a "permission denied" error. If I log in as a domain admin on my computer, I'm able to connect to any computer via Remote Assistance. I have used group policy to enable the remote assistance setting and set the "remote-helpers" as a helper. The group policy is taking affect as some Internet Explorer settings are changed. These are on the same GP that i'm using to modify these RA settings. Still, I tried forcing a GPUpdate and also leaving and re…

I am trying to activate windows using the key number on top of the box, but i get the message that key number is not valid. The server has been installed for almost a year and nobody have logged into windows until now, once i logged to do a maintenance of the server we are getting the warning about the Windows activation... how can activate this windows?...What number should i use?...Is there a support line i can call for support? GQ Continue reading...

Hello, I reinstalled a clean copy of XP pro on my desktop. Its running fast and performing great, but I ran out of space to install programs. THere is now 6 GB of space on this drive and 171 GB on the H drive. How can I use the H drive for the control panel when I try to install and Add programs on the computer? thanks stephen Continue reading...

I am using wds and wsim to do my imaging I created an answer file that works for just about everything accept joining to the domain. I have my answer file configured to prompt for computer name only and all the rest is automated. It prompts for the computername and carries on.The answer file seems to join it to the domain as when the imaging process finishes I get a domain logon prompt, however when i try to log into my domain I get an error saying the security database doesnt have an computer account for this trust relationship. I can however log in as computername\administrator. Also when i search ad for the computername I specified its not there, but a new computer …

Not sure if Windows is supposed to do this, but when I put my laptop into sleep mode and undock it, when I reawaken the laptop any open documents are treated as read only and have to be saved under a new name. Is this expected? Continue reading...

By Paul Thurrott Microsoft has delivered System Center 2012 RC and will release the final version within the first half of 2012. Continue reading...

Real-time protection is on. Virus and spyware definitions update automatically. I have tried resetting the time for the full scan, but it still will not run. Currently set to run daily, check for virus/spyware definitions. Last 2 boxes are not checked. Security Essentials Version: 2.1.1116.0 Continue reading...

Some times it blocks a popup I want to down load ? Continue reading...

When I attempt to log on to the internet I recieve a msg that there are two computers on the network with the same IP address. I am told to check with admin.help, or check log in info. ???? unable to do either. I have e-mailed yahoo directly and they are asking for specific info. I have given them all the info I have, and they now have failde to contact me again. Does anyone have any solutio0ns? Sincerely George Continue reading...

i can no longer access any us military websites after downloading internet explorer 9. this is great i can no longer access my military email or can set up my health care with the us military. i cannot conintue by clicking on the conitnue anyway page of the security certificate error, i even tried disabling internet security completly but still nothing. im not a retard with computers i do very well, even computer technicians couldn't figure out why its not letting me access it. thank you microsoft for releasing yet another program that sucks. Continue reading...

i have a acer aspire 5536-5044 with windows vista and tha crystal eye webcam wont load. i tried downloading drivers and moving my pics. wondering if theres anything else that i can do? please and thank you Continue reading...

Messieurs, Mon ordinateur: Equipé d'un Intel Core Duo CPU E8500 à 3.16 GHz, 3.25 Gio de RAM tourne sous Windows XP Edition familiale Version 2002 Service Pack 3. Je suis utilisateur enregistré sous Jean Cios & Cie. J'utilise : Java 6 Standard Edition Internet Explorer version 8 Mon souci: L'application NAVI tournant sans souci sur plusieurs centaines d'ordinateur et utilisant le javascript associé à des checkbox. Cette application est bridée apparemment par mon système. J'ai fait en sorte de démarrer Windows avec le strict nécessaire pour assurer son fonctionnement et malgrés celà le problème persiste. J'ai fait…

Hello, I'm trying to install Windows XP SP3 on a USB stick. Everything goes well untill the first bootscreen logo appear and then an error (blue screen). I've tried different methods : 1) install it like i would on a HDD . 2) format usb : FAT , FAT32 , NTFS 3) different programs to make Usb bootable 4) different bios options (enabled/disabled) Is there a solution to install windows on USB? Do you have a tutorial or someting like this? Thanks Continue reading...

...or when I do, the new comp doesn't recognize the .bkf file. Hi, folks. I've seen this issue before on forums but couldn't find a succesful resolution to it. To make a long story short, I moved everything to an external drive before upgrading from XP to 7, and now that I have upgraded, I can't seem to get the information back. I tried using the easy transfer application - and can't even see the .bkf file on the external drive through easy transfer, so I don't have the option there. The file doesn't even show, although it's obviously there. Then I clicked into the external drive from my computer and dragged it to the new desktop. The big .bkf file moved but I can…