Microsoft Support & Discussions

I have windows 7 and automatic updates have always downloaded properly for me and I have never had a problem until recently. The update trying to install on my computer is Windows 7 Service Pack 1 (KB97632) Ther version I have is 32 bit. I have read tons of forums and done many searches and have tried countless options but nothing has worked for me. I have tried the hotfix and manually downloading the file from the internet and installing it and nothing is working. If I have missed a forum or solution I am terribly sorry, but from what I have seen and tried, the problem still persists. This is really annoying and I would like to solve it. Just a little fyi, I have ESET …

By Paul Thurrott Lenovo’s latest IdeaPad YOGA Flip is a laptop. No, a tablet. Look here and decide yourself. And why Nokia’s Lumia 900 is worth a look—-moreover, a lustful one at that. Continue reading...

using XP pro SP3 on a Dell Precision M6400 Will rip just fine for quite a few CD's, then hangs unpredictably on a particular track. The program hangs, and the 'stop Ripping' button will not actually stop anything. At that point the program freezes, and cannot even stop in in the Program Manager (doesn't show up as a running program, and cannot stop the process). The system will not reboot by itself, it hangs on the "shutting down..." screen. Extremely annoying! Anyone else have this issue? My system is not prone to freezes. This is the first program that has hung the machine like this! Help? Anyone? Thanks! Continue reading...

By Paul Thurrott As expected, Microsoft announced record revenues of $21 billion for the quarter ending December 31, 2011, a 5 percent improvement over the same quarter a year earlier. The company pocketed 6.62 billion in net income. But as was also expected, most analysts seem to be focused on the fact that the quarter was a relative bust for the Windows Division, which posted a 6 percent year over year decline with still-strong revenues of $4.74 billion. Continue reading...

By Paul Thurrott While I won’t be writing a full review of the Samsung Galaxy Nexus, I did want to provide a few notes about my first few weeks of using this new Google flagship handset, and the first to utilize Android 4.0. Continue reading...

I have Norton installed and would like to uninstall it and install Microsoft security essentials. Does it matter whether I uninstall Norton first? Or will that leave me vulnerable until I install MSE? Continue reading...

I'm trying to sell items on Craigslist and now that I have Microsoft Security Essentials I need to receive the email from craigslist to post the add but I never get the email and it doesn't go into my spam. I believe a setting is doing something??? Continue reading...

Microsoft’s two biggest cash cows in its second quarter were the Business Division and Server & Tools — not Windows. Continue reading...

Can anyone tell me if they have sucessfully installed windows 7 64 bit on a poweredge 1850? After I get the perc 4 raid drivers installed the installer quits with error 0x8007001 Continue reading...

I have a legal version of Windows 7 Home edition (64 bit and my laptop is 64 bit). If I want to reformat my laptop (Pavilion dm3), will my keyboard still work in it's entirety? For example, keys like make the screen brighter, dimmer, play, fast forward, rewind. All of these keys are teamed up with the F keys (F1-F12) Will Windows download the correct drivers for me? Continue reading...

Helo....How do I get the IE Icon to come back to my desktop.? I have Windows 7 64bit..... I tried Google Chrome and did not care for it and uninstalled it and went back to IE and no Icon Continue reading...

XP Pro SP3 and Server 2003. I have had a few XP Pro SP3 domain member clients come to me saying they can’t print, or they can’t see their normal mapped drive shares on the LAN. When the client logs on, the Group Policy runs a small CMD file that deletes previous drive mappings, and then remaps the same drives. Also, when you look at the shared printers, they are there, but each one says “access denied”. It is as though they log on but do not authenticate correctly. I have found that if I run the group policy CMD file locally on the client’s station that deletes the drive mappings and then remaps the drives - after they have logged on, I am able resolve the problem fo…

I cannot play a video file that is MPEG-4 that I copied and now says it is MP4? I have three computers and it plays on 2 of them. I put it on a jump drive and it will play from the two that already had it on the desktop or from the jump drive but on the one it tells me it cannot play it? I have Windows Media Player 11 on all three. the two that it works on are Windows 7 and Xp Media center -- the one it does not work on is XP professional and is newly installed and all updates have been installed. Continue reading...

Greetings, I work in desktop support for a community college. This summer we began changing our activation scheme from MAK to KMS as we cycle out computers. We thought everything went fine until a few weeks ago when some users started reporting their copies of windows were not genuine. The first few reports we thought were a fluke, but it now appears that most of the computers we deployed this summer are affected. When a computer has this issue we are able to reactivate the computer either via the gui or slmgr.vbs /ato without issue. It looks like our KMS server is functioning properly but our clients are not renewing their licenses. Running slmgr.vbs /dlv confirms…

Hello, I scaned my computer. Than it found trojan. And suggested to clean it. I could not know the settings that it was remove not to carentina. And i chose to clean. Now all my programs removed. What can i do? Continue reading...

I need the customer support phone number. I do have case number 116 871 8459 but I cant find the number to call thanks Continue reading...

By Paul Thurrott Learn more about Windows 8 storage-related features plus, see what Microsoft is requiring for Windows 8 hardware certification—-it’s not going to be easy to get that certified logo. Continue reading...

my little green house has gone amber a few times recently, it never used to. a quick scan seems to remedy this, and a full scan has been run since. MSE is set to quick daily, and i run a full about monthly. could my recent download and use of ccleaner from periform be involved? when asking this question i'm selecting beta, but i'm really not sure. Continue reading...

My Media Player was working just fine but all of a sudden it says it is unable to rip one or more tracks and gives me an error code of COOD1OD2. What can I do? Continue reading...

I followed the instructions here http://technet.microsoft.com/en-us/library/ee523217(WS.10).aspx to create a bootable USB stick with Imagex on it to capture my sysprepped windows 7 box. When I run it using the following command E:\imagex /compress fast /check /flags “Enterprise” /capture X: E:\install.wim “Windows 7 Enterprise Custom” it errors out with the following error: [ERROR] X:\Windows\security\database\edb.log (Error = 32) Error imaging drive [X:\] The process cannot access the file because it is being used by another process. I have tried updating the version of imagex that I am using as suggested by the following Microsoft KB article. http://support…

my little green house has gone amber a few times recently, it never used to. a quick scan seems to remedy this, and a full scan has been run since. MSE is set to quick daily, and i run a full about monthly. could my recent download and use of ccleaner from periform be involved? when asking this question i'm selecting beta, but i'm really not sure. Continue reading...

I opened my computer and immediately was innodated with pop ups alerting me to the threat of trojans, malware, and other viruses. They would not go away, and I could not get past the pop ups. I paniced and paid to have all the viruses go away. Now I cannot gain access to my email. I had to create another email just incase. Also it was somehow attached to my Windows ID. My secured password does not work, and my secret question does not work either. I am told it is the wrong answer. Is there any way I can gain access to the internet from my shortcut, and my email again? Continue reading...

I am unable to send web pages and links by email in IE 9.0. My default email is Outlook 2010 and I am using MS WIndows 7 Professional. When I press send nothing happens. Somehow it is not connecting with Outlook. Any suggestions? Continue reading...

Hello After each restart The proxy server automatically changes to "agora-srv" port 8080 and I can't access the internet. So I have to manually change it after restarting my computer. Does anybody have any suggestion? P.S. OS: Windows Vista Home Premium 64 bit IE: version 9.0.8112.16421 Continue reading...