Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
84,928 topics in this forum
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Configuration Error on software launch
by Guest raymond simone- 0 replies
- 153 views
Successfully Installed new Adobe premiere Eements 10 software but could not launch because of Configuration Error 16. Continue reading...
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Configuration Error on software launch
by Guest raymond simone- 0 replies
- 136 views
Successfully Installed new Adobe premiere Eements 10 software but could not launch because of Configuration Error 16. Continue reading...
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bsod
by Guest Darren007- 0 replies
- 128 views
Hi peoples, I have an xp home PC which bsods 90% of the time during start up, sometimes the bsod says ntfs.sys, other times it says nothing except for the 0x0 numbers, I ran the memory.dmp file through windbg which said it was probably caused by sr.sys but above this it says debugger is using the wrong symbols, I have no idead what to do about these symbols or how to find the correct ones. I have put the dmp in here: https://skydrive.live.com/#cid=96D0C6D141DDE9AE&id=96D0C6D141DDE9AE%21128 if somebody would take a look for me and possibly shed some light on it please. Much appreciated Darren Continue reading...
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BSOD
by Guest Darren007- 0 replies
- 218 views
Hi peoples, I have an xp home PC which bsods 90% of the time during start up, sometimes the bsod says ntfs.sys, other times it says nothing except for the 0x0 numbers, I ran the memory.dmp file through windbg which said it was probably caused by sr.sys but above this it says debugger is using the wrong symbols, I have no idead what to do about these symbols or how to find the correct ones. I have put the dmp in here: https://skydrive.live.com/#cid=96D0C6D141DDE9AE&id=96D0C6D141DDE9AE%21128 if somebody would take a look for me and possibly shed some light on it please. Much appreciated Darren Continue reading...
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Upgrade fails
by Guest Nawa Mukerji- 0 replies
- 132 views
Dear Microsoft, I'm using Windows Anytime Upgrade to upgrade my Home Premium version of my Windows 7 to Ultimate. But I tried several times to activate the key, it tells me this message: "Enter a different upgrade key! the upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade, enter a different upgrade key" I even tried to use my Windows 7 Professional key, it gives me the same message... Please advice Continue reading...
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- 0 replies
- 151 views
So, I bought Office 2010 a couple of days ago and spent since then trying to get it to download. I'm continually faced with, " Error 132: Setup cannot modify the file file_name. Verify that the file exists in your system and that you have sufficient permissions to update it." Iv'e tried changing the permissions on the file . I then try to load...again...and then I get an error message for another file name. I've tried all the fixes I can find on this forum (and many online). I'd really like to at least get Word and Access up and running this weekend so I can finish a job application. Any advice greatly appreciated. Thanks Ernie Continue reading...
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Need Windows Media Player Security upgrade 2.5.01 upgrade button doesn't work
by Guest LouisAarons- 0 replies
- 155 views
In trying to get DRM 2.5.0.1 upgrade for Windows Media 11 in XP always unsuccessful regardless of what I do. The upgrade button is grayed out in Google Chrome at http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp and although it is shown there not grayed out in IE, when clicked then the new Upgrade completed succesfully button appears but is is grayed out. The upgrade is not done. I need the upgrade to download and transfer audio books from the Overdrive Media Console to the Windows Media.. Continue reading...
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How would you rate Essentials vs Norton 360 on Win 7?
by Guest alpine41- 0 replies
- 119 views
I have the free version of Norton 360 from Comcast on my Win 7 computer. How would you rate Security Essentials vs Norton? Continue reading...
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Win32/Gamarue.B what is it and how do I get rid of it?
by Guest David CPAdamson- 0 replies
- 110 views
I'm finding this," Win32/Gamarue.B", listed as a worm, along with a severe alert warning.only on my microsoft security essentials. The Telus security I have as my main security doesn't find it. I don't know how to remove it , or isolate the ( I don't know ??) file...I contacted my security pros. the person is part of a call center and wasn't qualified to tell me how to get my security ( internet ) to operate so as it is not compromised to isolate this worm or other virrises. I'm needing answers to find a way to remove the worm, and or how to double chech my security so as to know wether or not it is compromised. Continue reading...
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turning yellow (Potentially unprotected) after 8-12 hours
by Guest EricIngraham- 0 replies
- 190 views
I run the full test and it is green then after a day or less it changes to the Potentialy unprotected will come on and when I run the scan it is fine and then it does it again? It has been fine till the last week. Continue reading...
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Activate Windows XP
by Guest lingojf- 0 replies
- 226 views
I had to reinstall Windows XP Professional on a PC that came with Windows 7 installed. Now being prompted to activate Windows, but Start/Programs/System Tools/Activate Windows does not respond. How can I activate Windows XP? Continue reading...
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turning yellow (Potentially unprotected) after 8-12 hours
by Guest EricIngraham- 0 replies
- 120 views
I run the full test and it is green then after a day or less it changes to the Potentialy unprotected will come on and when I run the scan it is fine and then it does it again? It has been fine till the last week. Continue reading...
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Security Essentials BETA Errored out and thought it tested a virus
by Guest Darrk Assassin- 0 replies
- 135 views
I was currently work on a lab that was using eclipse and java when security essentials said there was detected file. The file was not new and I have compiled it numerous times. When I look at the error report it seems like security essentials encountered and error and therefore it though the file was malicious. I know that it is not malicious. Details: Security Essentials encountered the following error: Error code 0x80508023. The program could not find the malware and other potentially unwanted software on this computer. Category: Exploit Description: This program is dangerous and exploits the computer on which it is run. Recommended action: Remove this so…
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- 0 replies
- 149 views
I've set up a Windows XP internet sharing connection on my XP SP3 Dell 1505 notebook. The internet connection is via a USB WWAN wireless dongle. The host machine is fine (has internet connection). The client is a linux desktop connected via ethernet. Host and client can ping each others connected ethernet interfaces (host address 192.168.0.1, client address192.168.0.2). These are manually set up static addresses. The client gateway is 192.168.0.1. The internet connection on the host shows up as "shared" in the network connections window. Windows firewall is off. In addition to ping across the private network, ftp and rlogin are functional, so the private networ…
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IE cannot access Hotmail
by Guest MarkASam- 0 replies
- 137 views
On one workstation, IE cannot access Hotmail or Livemail or whatever is its current designation. So I downloaded Firefox which can access the site. Any ideas? God Bless, Mark A. Sam The Bible promises there will be NO computers in Heaven: Revelation 21:4 Continue reading...
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Google Toolbar disappeared
by Guest Bill C_400- 0 replies
- 115 views
My google toolbar has disappeared from IE 9 and I cannot retrieve it. Using Win7 Pro 64bit. I need to delete the existing version of the google toolbar in order to re-download the now current version or even an older version from filehippo. The toolbar does not show up in control panel/programs, but filehippo told me a more recent version exists when I tried to download an earlier version from there. How can I delete the existing version of the google toolbar on my computer w/o using the delete file tool located in control panel/programs? Continue reading...
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re-install windows xp professional --- again
by Guest johndouglasdahl- 0 replies
- 210 views
i have an old EVO (1gig memory & a 55G hd) which i upgraded to Windows XP Professional (now SP3) abt 7+years ago. strictly used at home. i've never had virus/malware/trojans. i have the original disks & keys which i purchased directly from MS and it is on file/record with them. when i ran into insurmountable trouble, in the past i just reinstalled XP and my other programs. i use a wireless router. my ip provider is comcast which provides Norton Security Suite which is loaded on my pc. i have a printer. i use the internet for mail and to search for my hobby supplies. i prefer IE 7 for which i have the purchased disk-keys. i use MS Office 97 word and exce…
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I need technical support for a product key issue
by Guest Mark Lyons- 0 replies
- 130 views
I cannot activate windows on a new PC. When I try, I get a box that reads like this: Windows Activation The product key you typed cannot be used to activate Windows on this computer. Bringing up the error details shows this: Code: 0x C004C008 Description: The activation server determined that the specified product key could not be used. What do I do at this point? I'm reading directly off the product sticker. I have verified that the key I type is what is on the sticker. Windows 7 Pro Thank you! Continue reading...
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Check Out the New Nokia Lumia 710 and 900 Commercials
by Guest Paul Thurrott- 0 replies
- 43 views
By Paul Thurrott Nokia has posted its commercials for its two new US entries, the Windows Phone-based Lumia 710 and 900, to You Tube. And if you’re fans of these fans like I am, you’ll want to check them both out. Continue reading...
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I have a problem similar candy 992.
by Guest plaguesville- 0 replies
- 132 views
Last night at switch off, the Vista laptop reported loading 10 updates. Today it wouldn't boot up. System restore got it working but the updates were waiting to be installed. I installed them, and it wouldn't boot up. Again,system restore. This is my wife's machine and she is nervy about any irregularities. How can I separate out these updates to identify the problem one(s)? Please. Continue reading...
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I have been running MSE. My new internet supplier BT says MCafee. I have deleted/uninstalled...
by Guest fryern- 0 replies
- 113 views
Any help appreciated.................... it's a Sony all-in-one Vaio running Vista.............................it has never run Task Manager if that helps. I have had BT remote support trying to make this work but they gave up referring me to Microsoft!! Continue reading...
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Computer slowed to a crawl after recent update (KB2641690)
by Guest Bill8226- 0 replies
- 136 views
I woke up this morning to my computer crawling on the Internet. There are some websites I frequent that would not even load. I checked the update history and noticed that there was an updade today. It has to do with certificates, and I wonder if it is clashing with some of the websites. If I uninstall the update, it will just run again tonight, so that is not an option. Contacting Microsoft to see if there is a problem with the update is also not an option. Do I just have to wait until they figure this one out? Continue reading...
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MSN Wonderwall does not display in 32 bit mode
by Guest WWD- 0 replies
- 119 views
I have windows 7 ultimate 64 bit installed with ie 9. Everything up to date with windows update. Sometimes when I open links in MSN only part of the link will open . This is frequently in the Wonderwall links found on MSN. The link opens completely in the 64 bit version of ie9 but not with the 32 bit. I have placed site in the safe sites, cleared cache, reset the explorer and disabled add ins. No effect. I uninstalled adobe flash. No change so is not flash player. Most of graphics that do not display are jpeg. There is no change in behavior if all firewalls are cleared and antivirus disabled. Here is one link that displays this:http://wonderwall.msn.com/movies/trash-talk…
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Windows 7 activation - Family Pack 3
by Guest senile2- 0 replies
- 105 views
I "purchased" a Family Pack (3 license) of Windows 7 some time ago. I installed it on three systems - no problem. However one of those systems has crashed (bad mother board). I tried to install the license on a new machine and it would not activate. How do I activate the new install? If it is purchased copies, shouldn't I be able to move them to new machines as long as there are only 3 running copies? Thanks Continue reading...
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Task Scheduler (Win7) error message
by Guest PDrummond- 0 replies
- 239 views
Upgraded from Vista to Windows 7 - Task Scheduler has error messages on start. "The selected task "0" no longer exists. When I "display running tasks" another error popup says "Catstrophic failure (Exception from HRESULT:0x8000FFFF (E_UNEXPEDTED)) At this point I really don't want to start over with a clean install! Suggestions welcome. Continue reading...