Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
84,928 topics in this forum
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after downloading internet explorer 9 i can't sign into facebook
by Guest jay maurice- 0 replies
- 126 views
running windows 7 i downloaded internet explorer 9. After going through most of the fixes none worked, even going back to internet explorer 7. so now both ie 9 and 7 won't let me sign into facebook Continue reading...
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verify GPO application
by Guest am2o- 0 replies
- 131 views
I have "ownership" of 2000 computers. Recently, I discovered that many of them were not applying GPO (EG: We put in a WSUS GPO & found that it was not getting applied.). Further digging discovered that some of our base images have the registry.pol files (under \windows\system32\group policy\xxx) so locked down that the system account could not modify them. At this time, I have created a SMS package that eases the permissions on the registry.pol files - but I have no way to test to see if group policy is being applied across all the computers. EG: If I could change the client-side targeting group is wsus, I could verify that GPOs are being applied, but this is not …
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Windows Registry changes do not save
by Guest Steve S3CC- 0 replies
- 113 views
I have a Windows XP machine (SP3) in a domain enviornment. The computer is properly setup in the domain enviornment (assuming this, because I can log in as domain administrator and all users get the startup script ran which maps some drives for them). I am attempting to edit the registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate In particular - the key: WUServer I am trying to input the WSUS server name there (which is http://main) (main is the name of their domain controller running WSUS). When I input the value and exit from the registry - then go back into the registry, the key is blank again. I input the wsus server again, exit…
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Why is Windows Update showing updates that have already been applied?
by Guest Timothy Bartlett- 0 replies
- 125 views
I'm currently running some xp sp3 machines that require some updates a few .net fw updates and a root certificate update. When I click Install Updates they do install and then it tells me they completed. seconds later the yellow shield comes up and requires the same updates i just installed. I don't get an error either. Any help will be greatly appreciated. Thank You. Continue reading...
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Update service missing, won't check in with WSUS server
by Guest dclaxon- 0 replies
- 130 views
I have an XP SP3 workstation that has stopped checking in with the WSUS server. (A little over a month ago, according to the WSUS console.) I have tried the command "wuauclt.exe /detectnow" several times, but it doesn't seem to do anything. The Windows Update service isn't showing in the Services list. It's not that it isn't running, it just isn't there on that machine, but the wuauclt.exe file is in the Sytem32 folder. I tried manually downloading and installing the latest automatic update agent, but the install failed, saying it didn't need to install because it already is. Is there a way I can repair or reregister the update agent and get the service running again, sho…
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Workstation will not contact WSUS 3.0 Server
by Guest bubba2011- 0 replies
- 224 views
We setup a new WSUS 3.0 Server and all clients reported to it at first. After a few months, I checked and have a red x beside a few workstations that says have not conected server for past 30 days. How do I fix this? Continue reading...
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Windows Update error 8024000b
by Guest phil georgina- 0 replies
- 162 views
Microsoft Security Essentials. Run Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old TWICE Went to check windows update no update available. Still have error.. Thanks Continue reading...
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I have a mystery pop up that has started
by Guest BRUCE COTTON- 0 replies
- 117 views
I have a mystery pop up that has started and acts like a virus pop up but is in the form of a search page. I have run MS malicious malware tool but it found nothing. I have also run 4 other alware removal programs and none have found anything. What is this and how do I get rid of it? It's become a constant nag pop up coming back after being closed every 30 seconds or then, then other times it goes away fro hours. There doesn't seem to have a pattern for showing up. How can it not be showing up as a virus? Continue reading...
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- 0 replies
- 158 views
Use W7 and bought Kstar UPS for my computer which runs Power Manager Lite 3.30 to monitor power and shut down my computer in the event of power failure. This has been working faultlessly for months through several security updates from Microsoft. After this weeks updates the Power Manager Lite software indicated that it was not operating when I try to open the software it gives an error message that the service cannot be started and the program will be closed. As I needed to be operational I restored to before the Windows updates and continued to work with everything operating as before. Have hidden the Windows Updates however will have to install these updates at some …
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Addons causing slow internet explorer also crashes,hangs.
by Guest Donald g_- 0 replies
- 125 views
I have windows XP PRO SP3 and while trying to use the Fixit center trouble shooter to clearout or disable addons, toolbars, helpers the fixit program only lists the windows and microsoft addons ect. to remove. On the report that fixit makes it shows that this PC has an additional 48 toolbars,addons, and helpers that are not windows or microsoft products and does not provide an answer as to how to remove or disable them. The number of addons needs to be cleared out, I tried to open occache.dll but access is denied, I am also listed as the Admin. on this PC and I still get nowhere. I have also tried Guided Help but half way thru the download there is a message that pops …
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Black Screen with cursor during windows 7 complete installation (Completing installation phase)
by Guest Cardij- 0 replies
- 117 views
Does anyone know how to fix this issue? During a complete fresh windows 7 home 32 bit installation on a brand new hard drive, the installation makes it to the last phase (completing installation). Then all of the sudden, the screen goes black with the cursor at the upper left and hangs there indefinately. I've tried to reboot and repair installation, no luck. System will not boot in safe mode because installation didn't finish. System will not boot in low-res mode because installation didn't finish. I have the latest bios update (EVGA 790i sli FTW bios rev SZ17). Hardware: EVGA 790i sli FTW EVGA GeForce GTX 260 Core 2 Quad Q9650 @ 3.0 Ghz 2 GB Corsair Dominato…
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How do I remove a severe threat that has been dectected when it's showing that the virus was...
by Guest finnfinn111- 0 replies
- 127 views
How do I remove a severe threat that has been dectected when it's showing that the virus was "Allowed"? Continue reading...
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drivespace issue
by Guest MNewsome- 0 replies
- 117 views
Have an XP home laptop with small drive. Exactly 15% is free. I have a notification for the latest security essentials update the is 75mb. I write to inquire if I should expect that all 75mb would find itself on the drive. Guidance sought. Continue reading...
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Virus/Spyware definiton does not get updated
by Guest mlodhi- 0 replies
- 134 views
I have installed MS Security Essentials on my computer with Vista. It indicates that the virus and spyware definitions are old. When I try to 'update' them it shows my through progress bar that it is updating but at the end of the process it says 'connection failed'. I saw somewhere that I I should restart service.msn through the 'Start' but when I search it I can't find it. Please help Thank you! Continue reading...
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Virus/Spyware definition update fails
by Guest mlodhi- 0 replies
- 241 views
I have installed MS Security Essentials on my computer with Vista. It indicates that the virus and spyware definitions are old. When I try to 'update' them it shows my through progress bar that it is updating but at the end of the process it says 'connection failed'. I saw somewhere that I I should restart service.msn through the 'Start' but when I search it I can't find it. Please help Thank you! Continue reading...
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Microsoft Office 2010 Professional
by Guest Grimball- 0 replies
- 191 views
I get the message "setup has detected legacy groove or microsoft groove server software on this system. You must uninstall all legacy groove and microsoft groove server software before installing or upgrading to microsoft sharepoint workspace. for more information see your microsoft sharepoint workspace administrator". I cannot find groove anywhere on my computer, when I go to install and remove programs in my control panel there is no microsoft office software listed. Can you help me get my office 2010 installed? Continue reading...
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game compatability
by Guest judim99- 0 replies
- 128 views
Recently downlloaded MSE to my Vista laptop, now can't open my game "Peggle", even reinstalled game from the original CD. Other games on my computer are accessible and playable - any ideas? Continue reading...
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I'm having problems with different issues the biggest being
by Guest UKGrandmother- 0 replies
- 119 views
virus. Ran a full scan. It took over 2 hrs and I recieved 3 error messages. Category Exploit said to remove it. First one said Exploit SWF/ BLACOLE ,P Severe 12/30/11 at 4.06 am second one Exploit Java/BLACOLE . CE thrid one EXPLOIT J5/BLACOLE, AC Then it said file:cDocument & sitting/Cathy/Local setting/Temporary Internet FIle /content IES/R5TF7PTJ/.field[1] SWF If someone came help me get rid of this mess. I sure would appreciate it. I'm not all the tech savey, so the simpler you make it I might be able to di it. So sorry didn't grow up in the age of computers. Thank you for your help I hope. Continue reading...
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what does check cable connection during boot up mean?
by Guest kellywalston- 0 replies
- 129 views
when i boot up my computer says check cable connection? my computer crashed and a messed around with it during boot up to get in the system until I restored the computer to its original state. help i dont want to go through this again Continue reading...
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2 apps...1 mouse
by Guest thejakestr- 0 replies
- 126 views
Why does IE9 open 2 apps when clicking on the desktop icon? Continue reading...
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Why are my pinned sites' jump lists not working properly?
by Guest kunderwoodny- 0 replies
- 111 views
After I have pinned a site to the taskbar, and I access the site's jump list, if I try to Start InPrivate Browsing, or clicking on a link under the Tasks heading, or, if a site has one, it's own custom heading, a folder opens. The folder that opens is: C:\Windows\system32 Is there a way to stop this from happening? I am using the 64-bit version of IE9. Thanks for the help! Continue reading...
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How do I fix %E2%80%8% when pasting in Address Bar?
by Guest Amuro GT- 0 replies
- 213 views
Whenever I copy a nonhyperlinked web address to a specific image, video, forum post, etc. and paste it in the address bar and press return, the page does not display. When I view the history it is adding characters %E2%80%8% in the sublink information area. For example if I want to visit a posted youtube video the link will look something like youtube.com/watch?v=gGqQgal-BcI4 and instead will display it as youtube.com/watch?v=gGqQgal-BcI%E2%80%8%B4 (yes I know the http is absent and the example may not be a real video link - this is only to serve as an example of what is happening) when pasting a direct (non-hyper) link from somewhere into the address bar, hitting enter …
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UNABLE TO INSTALL .NET FRAMEWORK UPDATE ON XP
by Guest AUSDONDUCKIE- 0 replies
- 223 views
DOES THIS UPDATE REALLY MATTER? THIS UPDATE FAILURE HAS BEEN HAPPENING REGULARLY FOR YEARS AND MY XP IS STILL WORKING OK THIS IS THE SEQUENCE EVERY TIME High-priority updates This update can have system-wide effects or address more than one problem. It must be installed separately from other updates. We recommend you install it and then return to our home page to check if your computer needs other high-priority updates. Microsoft Windows XP Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 Initializing installation... done! Installing Microsoft .NET Framework 3.5 Service …
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Problems getting rid of Office Starter Version 2010 when I also have Office Porfessional Plus...
by Guest Forestt- 0 replies
- 136 views
Office Starter Version 2010 came with my new laptop. Rather than upgrade the Starter Version, I purchased Office Porfessional Plus 2010 and installed it. Both versions work. However, when I click on a document to open it either in the directory or in email, the Starter Version opens these documents. This is always a problem as the Starter Version has limited capability. I tried to delete the Starter Version, however, the existing documents would not open with the Pro Plus version. I was able to create new documentw with the Pro Plus version. I then had to reinstall the Starter Version. Now both are working again. Is there a way to delete the Starter version or make it ina…
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How to prevent Outlook from opening when clicking a mailto link in IE 8
by Guest Don Tucker- 0 replies
- 124 views
I am running IE 8, and I have Mozilla Thunderbird set as the default e-mail client in IE's Tools->Internet Options->Programs->e-mail selection. However, everytime I click a mailto link in IE, it launches Outlook 2007 Startup for me to configure Outlook (which I cancel out of). I don't want Outlook installed on my machine. How do I prevent this? Don Continue reading...