Microsoft Support & Discussions

I keep on getting the debugger pop up comming up all the time. I cahsed it down and the process associated ed with this is VS7JIT.EXE. I have been told that this is an ubnsafe trojan. How do i get rid of it? Continue reading...

I need to force Outlook 2007 and 2010 clients to use a shared XML file for autodiscover settings. I was reading over this article for the necessary registry keys and steps: http://technet.microsoft.com/en-us/library/cc837949(office.12).aspx In this article, it shows the registry key to set up for the local XML path as this: Key: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\AutoDiscover DWORD: fourthcoffee.com Registry type: REG_DWORD Data: \\server1\share\autodiscover.xml However, this registry key CANNOT be a dword, and contain a string value. My question is for the MS people or anyone that has deployed this, what type of registry key does this need t…

When one of our users tries to add a new business contact to BCM 2010 he gets the following error. update permission denied on column 'Importance' of object 'ContactMainTable' Is this really a permissions problem? Other contacts can be modified with no problem. We just updated from 2007 to 2010 BCM. Is there a problem on the database setup part? Any help or ideas would be much appreciated. Continue reading...

By Paul Thurrott Consumer electronics giant Apple on Tuesday proved that it was still the master of its domain, posting a net profit of $6 billion on record revenue of $46.3 billion for the most recent quarter, with an astonishing gross margin of almost 45 percent. And while analysts tend to understate their estimates for Apple’s earnings, these numbers speak for themselves: Apple simply had an unprecedented, blockbuster quarter. Continue reading...

Similar to netstat ? What would you do to track a Hacker? Cox Cable of Louisiana called and said my PC was being used by a Hacker to spam / attack / Cal State University. Which app you recommend? Hacker Tracker Software for XP and or Windows 7? Track Hacker attacks and also track Hacker open ports on and infected computer? Thank you for your time. Continue reading...

Pretty sure my system has many "rogue" issues but no scan or any manufacture picks up a single cookie! What do I do? Here is a little back ground. I worked for a major company that had numerous Trojans, Malware & botnets hidden within the network for at least 8 months. Many of the issues crossed over to my personal computers since I would access my Outlook email from home or other work related sites. Our computer has been reformatted & reloaded to wipe out issues that were never identified yet strange issues still occur. IE: Media extender notifications appear in my task bar yet we don't have any extenders. Automatic updating is on yet we never have any updates bu…

I downloaded adobe flash player and it is installed cause I can see it in the control panel but when I go to hulu to what movies it says that I have to install the flash player, what do I need to do/ Continue reading...

I am attempting to load MS Office 2010 on XP SP3. I keep getting the following error: 'Error 1402. Setup cannot open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InternetExplorer\Main\FeatureControl\FEATURE_OBJECT_CASHING. Verify that you have sufficient permissions to access the registry or contact Microsoft PSS for assistance.' I have tried a 'Clean Boot', 'System Restore' and I have run 'MS Fixit' which found and fixed some corrupt Registry keys but still no go. I have located the above registry key with regedit.exe but I am unsure if I should modify, it or how to modify it. Any assistance would be appreciated. Continue reading...

So I want to install a fresh copy of Windows 7 on my HP computer to a new SSD I have just purchased. When I try to use the recovery disk, it says the hard drive installed is not the original one shipped with a computer, so I can't continue. I have a copy of Windows 7 Home Premium x64 and was wondering if I could use the serial on the HP computer to install Windows? The computer shipped with Windows 7 Home Premium x64. Continue reading...

By Paul Thurrott As part of my annual New Year’s resolutions, I’ve been cleaning my home office, and I’ve discovered all kinds of data storage mediums and devices that I’ve put off erasing -- until now. Continue reading...

What is the difference between configuring Office 2010 (x86) OCT .mst file and running the setup.exe /config file. Continue reading...

I want to change some desktop icons [non- program]ieshortcuts that i put on Continue reading...

i want to make a CD of a X-Factor contestant Josh Krajcik's first audition (singing the song "At Last") ... the video is on YouTube. How do I use Windows to make this CD? Continue reading...

How do I get WIN7 to work without leaving the WIN7 CD in my PC 24x7? I Started having some issues with WIN7 two weeks ago after a "restore"so I popped the WIN7 CD in and ran the closest thing to 'repair'. The problem now is that the WIN7 program only boots properly if I leave the MS WIN7 CD in the drive! It also failed to take a recent WIN update. Also it shows two boot options now WINDOWS and WIN7?!? I ran the MGA diagnostic tool which is below: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-22PF7-974MT-Y6B98 Wi…

Started to have issues with my computer due to a driver (most probably). Decided to clean reinstall Win 7 but the installation was aborted unexpectedly. Tried again and: Using the Win 7 dvd, it won't let me boot. Error: "Missing Boot Manager" Using Win 7 on usb drive, I'm able to start the installation process until I get the error: "Setup was unable to create a new system partition or locate an existing system partition." I get the same error even if I use diskpart to create a 100MB system partition and a 40GB Win 7 partition. Bootrec /fixmbr -> successful Bootrec /fixboot -> successful Bootrec /scanos -> cannot find Bootrec /RebuildBcd -> no C drive fo…

I have installed Windows 7 ultamate N with SP1 without a key. Once fully installed I used my Action pack key to activate and receive and error stating that this key can not be used with this product:..... Below are the MGAD.exe output, please advise as I dont want a rebuild in this instance and the software subscription is current. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-TVCR6-KDG67-97J8Q Windows Product Key Hash: AYpNlNvXX+S8zDWmY4X6Ucmxv1s= Windows Product ID: 00432-020-0000007-85677 Windows Product ID Type: 5 …

On start up, I get the following message: Unhandled Exception! Object reference not set to an instance of an object. Inner Exception: SmithMicro.Presentation.NetworkMonitor.SetConnectedDevicesMetric() SmithMicro.Presentation.NetworkMonitor.UpdateDevices() SmithMicro.Presentation.NetworkMonitor..ctor() SmithMicro.Presentation.NetworkMonitor.get_Instance() SmithMicro.Presentation.ControlNetwrokConnection..ctor() SmithMicro.Presentation.ControlSystemOverview.Initialize.Component() SmithMicro.Presentation.ControlSystemOverview..ctor() SmithMicro.Presentation.SystemOVerviewPlugin..ctor() SmithMicro.Presentation.PluginManager 1.LoadInternalSOW() SmithMicro.Presentati…

I followed all the steps outlined in the Online Help page but to no avail. I then tried to discern the instructions on the Windows Help page but cannot understand what it is trying to tell me...way too technical. Can you give me a simple answer to resolving this upgrade? Continue reading...

I have multiple .msp files in my Office 2010 \Updates folder. They are the .msps for Office 2010 SP1 and my own msp that I created using OCT. I am just wondering how I can confirm that the Office 2010 setup is using my custom msp to apply the customisations I created. Thanks! Continue reading...

Purchased an HP Pavillion Elite PC w/Intel Core i7 2.8Ghz 64 bit processor and Windows 7 Home Premium installed. I purchased an anytime upgrade licence from a retail store to upgrade to Windows 7 Professional. Anytime upgrade starts, takes the product key, and then appears to start the upgrade with the message that the upgrade could take as few as ten minutes. After about 2 minutes, a window pops up and states that it cannot complete the upgrade but gives no further information. Now what? HP is supposed to support the OEM installation of Windows 7 on the PC, but now I am upgrading to a store bought license key. Who do I call, or does someone know of a work-around? Cont…

Rumor alert: Might the coming Windows Phone 8 operating system have even more in common with Windows 8, architecturally, than the OS kernel itself? Continue reading...

Accidentally, I allowed a file which was detected to be harmful by Microsoft Security Essentials (MSE). I could not reverse the action. When I scanned again, MSE did not detect the file. Is there any way I can reverse my action so that MSE detect the file as harmful? Continue reading...

I installed Security Essentials after uninstalling AVG and SuperAnti-Spyware, but I never uninstalled Windows Defender. Defender won't open now, but it's still installed and I can't figure out how to uninstall it. Is this a problem (Security Essentials seems to work OK) and, if so, how do I uninstall Defender? Continue reading...

My company is instituting a new Device Security Policy and intends to support a limited number of smartphone operating systems. The Windows phone will not be one of the devices supported. One of the challenges presented by mobile devices is ensuring that the security of information contained on them is maintained as it would on any other company computer or communications device. Beginning April 1st, 2012 policy enforcement will be activated on the email system that will require your device to meet the security requirements below. Your device may prompt you with a warning that company Exchange is attempting to change your device security settings. It is important for you…