Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
84,928 topics in this forum
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How do I delete tracking cookies in IE9
by Guest graememcdonald- 0 replies
- 153 views
In IE8 searching for and deleting cookies was simple but with IE9 locating and deleting cookies appears much more difficult. Or have I missed something? Continue reading...
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media player
by Guest goudejam- 0 replies
- 155 views
My media player wil not open ,erro states looking for 11.0.5721.5145 while finding 9.0.3250 Continue reading...
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Reloading windows XP after reformatting Drive 0
by Guest MyPapa- 0 replies
- 242 views
Having a problem reloading the Windows XP (Pro) OS after having reformatted the drive to remove a partition. I just recertified my copy of windows 2 days ago with Microsoft and was assigned a new 25 digit product key which I didn't get a copy of when I did the recertification. Anyone know a phone number at microsoft to call to clear up this problem? Continue reading...
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Connecting to network
by Guest lutfallah- 0 replies
- 125 views
I just installed Windows 7 on a Mac Book Pro. I'm trying to get online but it says "No connections are available." When I click Troubleshoot, it says "Install a driver for your newtwoprk adapter" but when I click Next it says, "Windows could not find a river for your network adapter." I'm at a standstill. What do I do?? Continue reading...
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Anytime Upgrade from Home Premium to Professional rejects key
by Guest Ray Haynes- 0 replies
- 229 views
I'm trying to use anytime upgrade on a laptop to go from OEM Home Premium 64bit to Professional but when I enter my key it says it's invalid. The key was purchased through the Microsoft store and has a SKU of FQC-05571 with a product name of Windows 7 Professional Upgrade. The key was purchased with an academic discount but I haven't read anywhere where that would make a difference. Am I trying to do something wrong? Thanks in advance. Continue reading...
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onscreen keyboard
by Guest LindaTompkins- 0 replies
- 132 views
I wanted to fin out about onscreen keyboard and now I want to get red off but i can't, would you please help Thank you Continue reading...
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Microsoft office 2010 help
by Guest peggyrreyes- 0 replies
- 127 views
I have already uninstalled programs and updated programs as instructed. I purchased the Microsoft office 2010 program online and was given the key code to download. When I was unable to download the program it instructed me to uninstall and update which I did and is is still not taking the key code. Can someone help out there? Continue reading...
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Windows Media Player
by Guest mrmortiz- 0 replies
- 209 views
How can I burn a video that I created onto a disk that will play on my DVD player & TV? Continue reading...
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I have security essentials and my computer said I had no antivirus. Dumb me downloaded McAffie...
by Guest elaine g- 0 replies
- 111 views
After I downloaded McAffee antivirus Firefox crashed and my computer is really messed up help. I accidentally deleted My restore dates ,so that does not work Continue reading...
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Windows 7 Validation Errors
by Guest DavidSchindler- 0 replies
- 193 views
I have installed Windows 7 Professional 64 bit (Windows 7 Build 7601) I downloaded from MSDN. Prior to the install I ran Disk Scrubber starting from a clean hard drive. I keep getting "Internet Explorer has encountered a Validation Error, Process iexplore.exe Module Name mshtml.dll Asset Offset 008BE823" I have also received other validation errors. I have downloaded a clean copy from MSDN and reinstalled with the same results, These validation error appear to be causing issues with trying to install Eset Virus Software which causes BSoD for System_Service_Exception. Any idea where to go from here? Continue reading...
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Internet explorer not working - iexplore.exe
by Guest Mavericky10- 0 replies
- 122 views
Whenever I try to open internet explorer on my laptop, I get the message - Choose the program you want to use to open this file:iexplore.exe. When I click 'OK' it gives the screen showing iexplore.exe and a 'Run' button beside it. When I click on run nothing happens. Can you tell me what is the solution to this? Thanks, Amol Continue reading...
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why was someone else's name on my log in page
by Guest CynthiaWright- 0 replies
- 137 views
My name has been changed to Jen Collier, why? I didn't request this. Continue reading...
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Continuous requests from MSE to run scan
by Guest topazkitty- 0 replies
- 112 views
I am running Windows 7. Recently, I have been receiving notices from MSE that I have not run a scan for a while. This occurred the day after I ran a full scan. I seem to recall having this problem once before but it's been a while, and I can't remember the fix for it. Continue reading...
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all my icons are the same thing and it opens whatever that icon is. Urgent!
by Guest Tashina_12322- 0 replies
- 130 views
All my icons have changed to the same thing, I don't know how to fix it. I've downloaded AVG and it scans but still all the icons appear the same. How do I fix this? This is Urgent thank you! Continue reading...
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BNK.win32 trojan
by Guest DennisSizemore- 0 replies
- 241 views
I have a laptop that got the BNK.win32.keylogger.gen trojan virus I went out on the net and purchased spy doctor and it did`nt remove the virus can anyone help me resolve this I understand from research that this whole windows 7 2012 antivirus **** is not harmful but it`s annoying as **** please help signed Dennis Really frustrated. Continue reading...
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Problems after installing windows 7 pr 64 bit OEM
by Guest xtranet50- 0 replies
- 204 views
Hi hope someone can help New build PC all hardware 64bit compatible no internet connectio (to infect pc) After installation every executable file I open 32bit or 64 bit for example java or flash or adobe I mean everything I try to install says This version of file is not compatible with the version of windows you are running. Check your computers system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher. I have seen this before on another 64 bit system (strangely the one im using now) and know that there is a fix for this but for the life of me I cannot find it on the web. The first time …
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HOW do i get a blue tooth connected to my computer ?
by Guest DreamaSimone- 0 replies
- 341 views
i asked the quest in the sub Continue reading...
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- 0 replies
- 578 views
Hello, I have 3 servers that are part of a Domain that do not have the same options regarding Local Intranet Security Zones. The Local Intranet Security Zones is handled by a Domaing Group Policy so I am wondering how could this happen and how I can get them synchronized? :confused: On every other node in the domain under Internet Options->Security Tab->Local Intranet->Sites I get the dialog with the checkboxes but in these 3 servers I get a different dialog where I can only add sites to the security zone. My goal is to have the same dialog with the checkboxes. Many thanks.
Last reply by Cristobal Ruiz, -
what is NPE.exe file?
by Guest micahngugi- 0 replies
- 138 views
Something happened to my desk top and i cannot open any program. Anytime i try to ope frpm my desk top, a dialog box opens up asking me to chose which program i need to use? Does my computer have a virus? I run a scan with Norton and it cannot find any trhreats. Continue reading...
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MSE couldn't turn on real-time protection.The operation returned because the time out period...
by Guest ThistleDhu- 0 replies
- 135 views
When I turn on my computer security essentials is turned off. It turns on after awhile but doesn't stay on after shut down, I have to restart it every time. Continue reading...
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BS player to disconnect me permanently shuts down windows explorer
by Guest DavorDabović- 0 replies
- 217 views
BS player to disconnect me permanently shuts down windows explorer Continue reading...
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Was on chat but they can't help me. and I quote:
by Guest BelindaOsterhout- 0 replies
- 441 views
I see. Regarding your concern, I would suggest that you contact our Technical Support Team, they are the ones who have all the tools to remotely access your computer to check and diagnose your They will troubleshoot this more in depth and install a driver for your soundcard device and fix the issue regarding your Internet Settings so you can play Facebook games. Let me get the contact details of our Technical Support unable to locate this help Continue reading...
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MS Office Professional 2010 Free Trial does not install or do anything after the download.
by Guest btelc- 0 replies
- 117 views
Hello, I'm trying to download Office Pro 2010 free trial to my new HP i7 desktop: the 'download' process does not ask where I want to put the download file. It does give a simple progress bar for %-completion and remaining time. When the 950MB download completes, there is NOTHING...no dialog to ask if I want to run this....or where to put the uncompressed files.....Nothing. And nothing showing in the Start/Programs list, or in Add/Remove Programs. The machine does have the Office Starter products for Word and Excel installed. I've done this twice now, with same results...any help is appreciated. Thanks. Continue reading...
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my microsoft esssentials is not scanning for virus
by Guest Lady007- 0 replies
- 136 views
Everytime I run a full scan my computer freezes and I cannot run a full scan. I've had this problem before and I know I have to go to run to fix it but I forgot the file name I should put into the box. Continue reading...
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Issue with customised IE9
by Guest dblake1985- 0 replies
- 115 views
Hi, We're trying to install IE9 as part of our Operating System Deployment. This is a software deployment step within the SCCM OSD TS as the original Windows 7 capture has IE8. When deploying a customised MSI (using the IEAK9) the installation completes fine however when the first user for the new machine comes to try logging on the following error is displayed: The User Profile Service service failed to start. The error is due to the following file located within the default user profile either being unreadable not accessable - C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.aqm Deleting the above file resol…