Microsoft Support & Discussions

for reset to factory settings Continue reading...

i want to reset the phone to its factory settings Continue reading...

“Unfortunately, Skype Lite – a version of Skype…We felt that Skype Lite and Skype for Windows phones were not offering the best possible Skype experience” This is only an excuse and pretty poor excuse for that. I would like to know, to ask. If even now, when Skype is part of Microsoft, do you still going to ignore your own customers? Would you refuse to create a Windows mobile/phone version to users that bought such a device? Does Microsoft admit that its own Windows Phone, are inferior to iPhone and Android? Is it above Microsoft abilities, to create a mobile version that will work well on its own mobile OS? I would like to know if it is a Microsoft policy to serve…

please let me know how to change IE Mobile default download location in Windows Mobile 6.5.3 Professional Continue reading...

I have purchased and use 2007 Office Professional. What do I need to do to migrate or use the new computer with MS Office Pro? Continue reading...

I have a system with an ATI Radeo 5700 series graphics card and 8GB of Corsair RAM installed but the system only seems to regognise 4GB of the * installed. If it will recognise more than 4 do I have to switch on any options in the BIOS or somewhere else ?. All input gratefully received :-) Continue reading...

My state college has the students purchase their own hard drives and then slide them into the computer in the rooms covering technical classes like MS Server and Cisco Routing. We had been loading the drives with XP but recently switched to Win7 Pro. The trouble happens when someone has technical classes in two or more rooms in the same semester. He slips the drive into the computer in room 200 and it grabs the hardware profile. He then has a class in room 250 and it sees a new NIC and/or video card and wants to activate again. Is there a way around this for an education environment or should we revert back to win-xp? Continue reading...

I have an NTFS partition that had a lot of JPG and some AVI files from my camera and I recently decided to defragment it. When the process was finished, a notification came up stating that one or more files could not be defragmented. The name of the file was simply ".", excluding quotes. It was in the root directory and was 200k in size and had 25 fragments. I elected to reformat the drive to be on the safe side and haven't tried to defrag again to see what might come up. My question is what process(es) could I have used to have better investigated what this file was? Would MSE even have been able to see or read this file? I guess if I would have booted up with a Live-CD…

upgraded from 512mb to 2gb of ram after advice from memory supplier.black screen to start then shutdown and start up twice then into boot page where choices given,last known config. that worked or start windows normally.Either choice results in computer making 2 more attempts then startup as normal with no issues and everything runs quite smoothly. Continue reading...

IE9 is no longer asking to save passwords. Also websites such as facebook are not running as they should be on IE9 but are on firefox and chrome. Why is this. I like IE and would prefer to use it instead of the others but this is causing me to move to other search engines. please help Continue reading...

I installed Windows 7 enterprise on one PC(clean install), and there is only one partition(no 100MB partition). After running sysprep, I grabbed the image with ImageX. But when I applied this image to the other PC, it didn't boot into windows. I got this error instead "NTLDR is missing". So I have to boot with Win 7 repair disk and have to fix mbr (using bootsect in command prompt) every time. Is there any way to solve this problem? Continue reading...

Will Microsoft make Office 15 a Metro-style app on Windows 8? Inquiring customers and partners would like to know. Continue reading...

I recently had to reformat my HP Elitebook 8530P, win xp sp3, Intel Core 2 duo. Everything is functioning fine except the sound. No sound from internal or external. I have exhausted all the HP website support software and drivers. I updated all drivers, Bios and chipset as well as MS UAA. Device mgr. indicates that all device drivers are working with no problems. I have a .xps document but I don't see a way to attach it. I'm hoping that you can suggest something other than reinstalling everything. Let me know if there is another way to send the .xps attachment. Thanks, Al Weeks Continue reading...

Does the hotfix entitled A "Set Network Location" dialog box appears when you first log on to a domain-joined Windows 7-based client computer (http://support.microsoft.com/kb/2028749) still apply to Windows 7 SP1? The article doesn't specify which version(s) it applies to. I noticed this problem when building RTM images, but I just now discovered the hotfix. I'm now working on making SP1 images, but I don't want to apply the hotfix if it's already integrated. Continue reading...

Hi everybody. Is anybody faced with WindowsUpdate_80243004" "WindowsUpdate_dt000 error message? This error message appear during update. I can see a list of availabke updates, but can not install it. Continue reading...

By Paul Thurrott Enterprises expect software solutions to last indefinitely as a result, Microsoft has had to extend support for its aging systems far beyond the original expiration date. Continue reading...

Example of an e-mail I received today: Attachments, pictures and links in this message have been blocked for your safety. Show content | Always show content from *** Email address is removed for privacy *** Dear Account User, We encountered a problem with our database and a lot of records were lost, we are restoring our database to enable us serve you better. Your Windows Live! Account details are required so as to store in our database to keep your account active. Failure to do this will lose his or her account permanently. To update and enable us restore your account details in our data base to keep your account active, you are required to provid…

System HP Pavilion with Vista for an OS. Continue reading...

hello, im trying to log into my netflix account and im getting a msg saying player error. what can i do to fix it? Continue reading...

I cannot remember my password to unlock my phone Can anyone give me a tip, every time I try some other code it tells me to wait another 8 minutes. I am up to 40 minutes before I should try again. Continue reading...

Where has the 'recent pages' arrow gone from the new Windows Explorer 9. I= inadvertently upgraded on my home computer and am finding it incredibly fr= ustrating that it has been taken away and do not want to upgrade my work co= mputer until it is put back. Using the 'back pages' arrows does not necess= arily have the same effect because sometimes you get 'locked in' to a web p= age and have to open up a whole new window and start all over again. With = the 'recent pages' arrow, you could just scroll down to the page you wanted= to go back to. Please, please, bring it back. Tracy Tyson tracy.tyson@btinternet.com Continue reading...

Computr not finding playback device all of a sudden please help Continue reading...

well i'm confused. i'm running vista home premium 64-bit. and yet every time i run windows 7 set up i get the following compatibility report: The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue. You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings. 32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc. yes i get both of those 'errors'…

Hi. My new Windows 7 from Dell came with McAfee Security Centre installed. The guy who set up 7 for me also installed Spybot Search and Destroy and Spyware Blaster. Do I need all these or should I just stick with McAfee? Thanks. Brian Continue reading...