Microsoft Support & Discussions

hi all of my icons on my descktop have changed to windows media every time i click on an item windows media pops up i`ve tried system restore in safe mode cant do anything i have tried restoring in normal mode still no luck cant open my downloads about nthe only thing i can do is get online i have cleard everything into my external hard drive i cant even scan with anti virus or anti spyware totally up the creek i cant even get my drive to work Continue reading...

xp wont download the disc from sidewinder presicion pro, states something missing. Where can I get the proper drivers or downloads so I can use this on xp? Continue reading...

After I have completed a full scan, there are some viruses that were "allowed": -TrojanDowloader :QT/Waick.A -Trojan:Win32/KillProc.A Both 'Severe'. Also, the latter was the second of 2 with the exact virus name, and the first of 2 WAS removed. Why is MSE allowing these severe viruses, and how can I change the action taken on individual viruses to "remove" if I do not agree the action taken by MSE? Please note, in Settings/ Default Actions, all are set to 'Remove' and 'Apply Recommended Actions', as well, there is nothing set to be excluded from these actions. Thank you. PLEASE NOTE: Do not know if Beta or not??????????? I have selected Not Beta in ord…

I cannot download and print any XLS files since installing IE 9 Continue reading...

By Paul Thurrott In the latest episode of the Windows Weekly, Iyaz Akhtar, Mary Jo and I discuss the Office 15 Technical Preview, Windows 8 on ARM rumors, Windows Phone 8, AWS on Windows Phone, a new round of marketing layoffs at Microsoft, and Ballmer’s Facebook investment. Continue reading...

My Office 2010 just stop working. I am not sure why. When I click on the applications it looks for an installer. I tried to reload the program and I get a fatal error message. When I go to my control panel to remove the program it shows the program name but no file size. Continue reading...

By Paul Thurrott This week in Windows 8: A few bland official blog posts, but some explosive news around Windows Phone 8, the Start orb, and Office 15. Plus, yes, we’re writing about Windows Phone 8 in Windows 8 Secrets. Continue reading...

I have installed Windows Essentials on a new laptop running Windows 7 64 bit. It has an i5 processor. When i try to run a full scan it is taking so long to do anything and now the laptop has started freezing. Continue reading...

I noticed on a couple of Windows XP computers that you can set the Windows XP Display Effects to "Use fade effect" (where the windows will fade when you move/minimize or maximize them with the check box that turns it on and off. However, when the computer is restarted, the Fade Effect will change to a green box rather than the checkbox, and the fade effect will not be enabled. It's an easy fix to go back in after the computer is restarted to unbox/re-check that setting, however I cannot figure out what externally is changing the Fade Effect. Any ideas? Thanks guys. Continue reading...

So I recently purchased a new graphics card (the diamond radeon hd 6870) and found that I needed a new psu to go with it, so I got a 600w corsair builder series (the card only needs a 500). After replacing the psu it ran fine for a while, until I get a little ways into a game, then I get the "display driver stopped working" error. I've changed the registry to allow it 8 seconds but that didn't help. When I crank up my fan, it fixes the issue, but it's really loud. I find this very odd, as the card doesn't even go to 60c before it crashes. So right now I'm looking into an aftermarket cooling system for my card, but I was wondering if there are any other possible fixes? …

By Paul Thurrott There have been a number of reports recently that the Start Orb, or what some still think of as the Start button, has been removed from the Windows 8 Consumer Preview (Beta). This change is in fact true based on what my internal sources are telling me. Continue reading...

MSE is unable to delete VirTool:Win32/CeeInject.gen!CS! Anyone else with this problem? Malware, Symantec is not picking this threat up though! Is this for real? Thanks. Continue reading...

Hello, I've just performed a quick scan on my laptop and it came up with 2 severe items, one has been removed but the other one says it has been allowed, when I click on the 'allowed items only' option, it is not listed there. I do not know how else to remove it. Please help! Many thanks. Continue reading...

So, I have to manually start MSE every time. I am running Win XP, no other antivirus software is installed. *** I have several computers, only one computer's MSE does not start at bootup. *** How to fix this one? Thanks, Continue reading...

WINDOWS 7 PROFESSIONAL INTERNET EXPLORER 9 AND ME , A DUMBO ON COMPUTER CAN I UPGRADE FROM MEDIA PLAYER 12 TO ? MY LIBRARY IS CORRUPTED AND I HAVE TO USE MICROSOFT FIX IT EVERY DAY TO FIX IT OR TO RESET IT. ISNT THERE A MEDIA PLAYER 14? WOULD THAT FIX MY PROBLEM IF I DOWNLOAD AND UPGRADE??? www.adultsonlypornstore.com> ADULTS ONLY TOY STORE! Home of the Cheapest High Quality Sex Furniture & Sex Toys! Continue reading...

kan mobil 6,5 opgraderes til mobil 7 Continue reading...

Windows internet explorer opens numerous time (up to 38 in split seconds) downloaded MSE, now I get the window showing a threat has been found, and the popup shows that the threat will be cleaned if I restart my system. It doesn't happen. How can I get this threat removed from my system. I'm unable to run internet explorer, with out the computer going crazy with multiple openings of internet explorer? Continue reading...

I accidentally clicked 'block this program' when Spotify tried to connect to the internet and it has now stopped Spotify working. How do i unblock a program? Thank you! Continue reading...

My version of Office was purchased through Varsity Buys educator program. I successfully downloaded the exe file to install: (professionalplus.exe, name reading English_Office_Professional_Plus_2010_w64_X17-75371), but after extracting the files, I get this Setup error: "You cannot install the 64-bit version of Office 2010 because you have 32-bit Office products installed. These 32-bit products are not supported with 64-bit installations: Compatibility Pack for the 2007 Office system If you want to install 64-bit Office 2010, you must uninstall 32-bit Office products first, then run setup.exe in the x64folder. If you want to install 32-bit Office 2010, close th…

Internet Explorer has recently slowed waaay down when I'm reading and deleting emails in Yahoo Mail. It never did this before. It freezes when i'm moving and deleting e-mails. I am getting really tired of it. I've done all the fixing things. reset all settings in IE. Deleted browser enhancements, run cleanup and ccleaner all the time. What did Microsoft do to screw it up??? I don't have this problem with Chrome, so it's definitely a MICROSOFT PROBLEM. Should I just not use it, or go back to IE8? I like to use it to keep my son's emails separate from mine, but the more aggravated I get, the more I don't want to use it anymore. Any suggestions? Continue reading...

Recently I did a full scan with Microsoft Security Essentials and it found the virus PWS:Win32/Prast!rts Alert Level:High. MSE removed this threat immediately but I did some research on this virus and apparently it is classified as a Trojan password stealer and allows the attacker to remotely execute instructions. ven though MSE removed this threat I am not sure if my computer is still at High Risk. Any ideas? Continue reading...

can I shop safely with microsoft security essentials installed on my laptop Continue reading...

I am using a state of Michigan software that I need to do uploads with. Every time I try to do an upload, I get a Windows error message box. I have tried turning off my Webroot virus scanning software, I added the software to exemptions in my firewall and I have tried turning off the Windows Firewall. The software company has not been any help so far. Continue reading...

Hi all, I could use some step by step instructions on how to create a local mandatory profile for just one user on a stand-alone PC. All pretty simple, Win 7 installation, Office 2007 and some media players, nothing more. I don't need to sysprep it, or make it available for multiple users, nothing of that. Just one PC with one mandatory profile. Is there anybody out there who can answer this simple question, cause all I found so far were instructions for making the default profile mandatory or have the profile stored on a server. Many, many thanks in advance. Continue reading...

i have been contacted by landline, to be warned that my computer has download a suppected virus, and the have detected this, the claim they are from windows, my phone, has recieved five calls from them over the last week, but today was the first time the have spoken, usually the only words we hear are, "thankyou and goodbye" we wish to know if this call is from windows and is it genuine?? Continue reading...