Microsoft Support & Discussions

I'm asking this because I have had that happen to me. I had two harddrives when installing windows. Both were MBR partitioned. I picked the first drive to install windows on. But to my surprise it can only boot from the second drive which didn't have a windows installation. So my question is, is it possible if the first drive is a GPT drive? I just bought a new 3TB harddrive and my motherboard only supports BIOS. Sorry for my bad english. It's not my native language. Continue reading...

I started installing SP1 for windows 7 a few hours ago on my laptop, had to leave so I left the update to run. I also had my laptop to lock automatically if I were to be away for half an hour, so when I came back two hours later I had to login again and the screen is now stuck at 'Installing Windows 7 service pack 1, do not interrupt'. It's still running but it doesn't seem to be ending...is that normal? It has been running for almost 4 hours now... Continue reading...

I JUST DOWNLOADED SECURITY ESSENTIAL TODAY, WHILE WORKING ON CLIENTS FILE TO MAKE DEADLINE A WARNING CAME UP SAID SEVER VIRUS DETECTED, SEVER ALERT . DO YOU WANT TO SECURITY ESSENTIALS TO REMOVE VIRUS. IT IS RECOMMENDED. I DID NOT EVEN LOOK AT WHAT OR WHERE IT WAS . I CLICKED YES. WELL NOW I CAN NOT OPEN ANY OF MY PROGRAMS ON MY COMPUTER. THEY ARE NOT ABLE TOO OPEN. I CAN NOT EVEN OPEN SYSTEM RESTORE... PLEASE HELP ME QUICK... THANK YOU Continue reading...

Is there any way to get Microsoft Security Essentials go come on at start-up? Frequently I get the message that it is OFF. Continue reading...

I'm planning on upgrading my Windows XP computer to Windows 7. Reading the tutorials on how to do this, I see the preferred method is to use the Windows Easy Transfer software. However, when using this it says that I must transfer settings/files to an external location. My question is: My XP computer HD has two partitions, one XP plus and one for media, picture files etc. Is it possible to transfer the computer's settings/files to the second partition on my HD without having to use an external source? Continue reading...

i have spent like eight hours trying to activate my office small and business 2010 having spoken to a number of people who have transferred the buck to the next person. I bought the physical cd 2007 version first, with a sticker on the package promoting a free update to the the 2010 version when it is released. I had a nightmare going through Digital river to activate this upgrade at the time in 2010. Now i have reformatted my computer, contacted Microsoft who told me to contact Digital river, who have a voice message to contact Microsoft. Now we do have a the Trade Practices act which have laws protected consumers against companies who do not fulfill their undertakin…

When I open my computer and C and D drive icons appear the D drive is written in blue also in my document some files are also written in blue why is this. regards Stephen. Continue reading...

Please let me know how to fix this error and receive automatic updates. Continue reading...

Trying to delete a port related to a printer that has already been deleted. Funny thing the printer reappears after rebooting. Continue reading...

Hi all, at the moment, i am about to deploy Office 2010 to approx 180 PCs. All of them have Office 2003/SP3 installed. The Problem now is: Some of the workstations work fine, some more fail with normal problems (homemade) and many fail with error 30066 ... Now i googled and found that i should have to run listool.exe /q remove=all on all PCs that i want to deploy to .... The execution of the tool works fine (exit code 0) but the installation of office 2010 still fails on many of the pcs ... Any suggestions for me, where i can look further ? Kind regards, Markus Continue reading...

I need to know this since windows thinks that my monitor gets unplugged when I turn it off and use displayport (DP) as a media to transfer the image. This will be a big issue for windows if its not fixed soon since DP more or less always registers as "unplugged" when the monitor is off. Any1 know a solution to this problem? its bad when u need to change the resolution back to normal each time you start the computer and forgett to start one of the monitors... Continue reading...

I recently opened a new account as the administrator. My previous one was the administrator. When I opened the new account it did not prompt for me to enter a password. I can't get into the account. Is there any easy way to change back to the original account and delete the new one since I don't have a password for it? Thanks!! Continue reading...

This is a new problem, everything was fine until 48 hrs ago. When I try to add a favorite site, instead of getting the add favorite popup, IE9 locks up. Clicking anywhere get the default beep. I can not close the window, or open another window. When I bring up Task Manager to manually close the site, it shows 2 instances of the site running. (any site does this). I have to close one or both IE windows and reopen IE9. I can access existing favorites, but can not add. I have my favorites saved on a seperate drive (previous C drive, now E drive) and tried deleting favorites on the C drive and copying the favorites file into Users in case the favorites file had become corrupt…

there is audio when i watch a movie thru media player but there is no picture. instead what appears on the screen is the visual effects that would normally come out when i play music. help! im not techie. i may have changed the settings without me knowing it. now i cant watch movies through my laptop. thank you Continue reading...

Hi I appear to be getting random BSOD. I have several files including jcgriff2 report, sys info report and minidump files, but I do not know how to upload them. Hope I can get some help with this. Regards Fred Continue reading...

I have to install a Brother AIO printer/scanner using a network connection. Using a brand new Acer Veriton X275 with 4gB RAM, new HDD, built in graphics card. The printer driver went in, it prints. The scanner though isn't working. Brother (the AIO manufacturer) looked at it and said the "Windows Image Acquisition (WIA) Service" is broken and you need to get that fixed first. When we investigated it, the service is set to "Auto" but remains stopped. We can go to the service and "Start" it but 15-20 seconds later it's stopped with no error or any other symptom. The two dependencies (RPC & Shell Hardware Detect) are already confirmed on and running. Since we ju…

I've lost all my Documents, Video's,Photo's and I'm just wondering if i could get it back? I did not delete these files, however my Laptop has been Hacked and the person has deleted these files which have important things that i have not yet saved, Can anyone help me? Thank You Continue reading...

I've used a malware and virus removal program to uninstall MSE. I still can't re-install it. Is my problem the automatic updates that weren't removed? I have done everything that MSE suggests. Any magic tricks up anyone's sleeve? Continue reading...

Media player won't play, it tells me to reinstall, then brings me to a place where I can download media player 11, then when I fallow all the prompts, it tells me I already have it. When I tried to deinstall/delete mine, it tells me I can't because I need permission. Any advice? Continue reading...

Repeated automatic attempts to load the KB2656353 fail. Microsoft Fix It repair did not help. Please advise on real repair to use. Thank you. Continue reading...

I want to know in which programm this Trojan virus is? How to remove it from grassroot? thanks Continue reading...