Microsoft Support & Discussions

I obtained Office Communicator 2007 R1 for my personal computer through the Home Use Program but my organization now uses R2. How can I go about upgrading from R1 to R2? Preferably at no cost since I already paid for R1. My IT people don't seem to know. Thanks! Continue reading...

By Paul Thurrott Apple surprised tech enthusiasts this morning with an announcement about a coming Mac OS X update, dubbed Mountain Lion, that will ship this summer. There were absolutely no rumors to indicate such a release was coming, and given the timing, one can logically assume that Apple is trying to steal some thunder from Microsoft’s eagerly-awaited Windows 8. Continue reading...

How can I find if my Win XP is 32 bit or 64 bit? Continue reading...

I am trying to re-load my Outlook 2007 to my new computer. When I enter Outlook, it asks for my 25 digit product key. I got the number from my previous computer's outlook. I try to enter the number and when I get to the digits "707" it tells me that the number 0 is invalid in a product key? I've had my Outlook 2007 on my other computer for years and it works fine. I like it and would prefer to continue using it. What am I doing wrong? Continue reading...

The email message indicates a transaction from ACH has been cancelled and would like the user to click the link to view the details. Upon clicking the link, it redirects the user to a site that allows the download of a fake Java update. Users are advised to be vigilant when it comes to opening email messages even if it comes from a known source. Does Security Essentials cover Zeus virus? Continue reading...

From the Microsoft Fix it site I am receiving a notice that the sound on my system is muted, however I just put a new sound card on my system yesterday 2/15/12 and my sound seems fine. What should I do? Thanks so very much!!! Continue reading...

I bought Office 2010 (in 2010) through my husband's work. I still have the email with the link and authorization code. Then recently I had to replace my hard drive, so now, of course, no more Office. Is there anything I can do? The link doesn't work anymore and the code doesn't work on the free trial of Office. Do I have any recourse? Continue reading...

gggg Continue reading...

I have a scenario where a machine (which previously had Office 2003 on it - but which was remvoed before the Office 2010 install) refuses to intall office. What should be a trivial installation is simply not working and proving a complete PITA to get to the bottom of! The install fails with the following error in the event log: "Windows Installer installed the product. Product Name: Microsoft Office Shared MUI (English) 2010. Product Version: 14.0.4763.1000. Product Language: 1033. Installation success or error status: 1603" I can see that 1603 = "Fatal error during installation" (not very helpful !) When the install fails, Office dosn't show up in Add/Remove pro…

When navigating in MS CRM 4 from a Win XP SP3 / IE8 web browser, the 'Recruitment \ Applications \ Application Information' shows a login requester box (requesting login credentials to the CRM web server) in order to access the page when the same page is navigated to from a Win 7 \ IE8 machine the login requester box does not appear and the page opens normally. Why is the behaviour different between Win XP SP3 and Win 7 with the same browser and same browser settings (receiving the same settings through MS GPO)? The Login requester box did not appear while using Win XP SP3 with IE7 browser, the behaviour changed as soonn as the browser was upgraded to IE8. The version n…

Hi, I've been searching so long anywhere else! Please, do You think it's possible to share Excel and Word files between an iPAQ 6815 (Windows Mobile 5.0) and a Nokia Lumia 800 (Windows Phone 7.5)? I do not mean "a place" like SkyDrive, but a common format that allows not just to read but Modify and SAVE lots of old Windows works. Does exist any software solution on one or both deviceses to make them somehow compatible? Best regards and thank You so much, Federico Continue reading...

My Hotmail account gets hijacked from time to time and i think my ex-wife is behind it because she may sends a copy of my passport to the Hotmail team assuming that she is the account owner for password recovery, is there any way to solve this problem, is there any way to ask the Hotmail team not to accept my passport copy for recovery ? Continue reading...

If your XP machine has for example full disc pointsec encryption, and you want to boot into an alternative OS that you have on a USB drive. Is it even possible? Can you change the boot sequence that after the pointsec login phase it doesnt go straight to the interactive login XP. Continue reading...

As the subject says, I'm looking at potentially install MSE on a W2K3 Enterprise server. If I do this can the server push updates to the clients who are also running MSE? Continue reading...

Hi, When i browse CRM online in IE9 and trying to Create DashBoard or assinging Roles. Ie9 goes blank,when i open in another system ie8 working normally, and it seems compatability mode also not working and i'm not able to see compatability button near by url also... please suggest me is there any way to rollback to ie8? By Sanz. -- If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Continue reading...

Hello We maintain a school network with approximately 400 computers. 2/3 are installed with Windows 7 Enterprise for which we have an educational MS-KISS license (all computers are being activated with the same MAK-key). What happens: every now and then a computer claims it has a non-legitime windows and needs to be activated again. We then just push the Activate Now button and Windows reactivates immediately and works properly again. I wonder why machines suddenly need a reactivation? No hardware changes where made to those machines. Yesterday two computers needed reactivation and they showed a slightly different message: your activation period has been expired. I h…

Hello, Recently we got more language packs for office 2010 and are now trying to deploy them silently. We want to be able to install each language pack seperatly of other language or office itself. As far as i understand i need to edit the config.xml in de OMUI.xx-xx (where xx is the language) folder. Then i should run the setup.exe from the root of the language pack installation with the option /config

Dear Sir,/ Madam, Here i facing problem with below given details are follows When using Internet Explorer (IE9) to browse the Internet, there may be times when a "Error on Page" message will occur. Experiencing error messages when using IE is common. There are many reasons why "Error on page" will occur. For example, you may experience the "Error on page" message when Internet Explorer is unable to read something that is on the web page that you are trying to gain access to. "Error on Page" can also occur if Internet Explorer needs to be updated. Error: Webpage error details Client Information ------------------ User Agent: Mozilla/4.0 (compatible MSIE 7.0 Wi…

Hi Yesterday a very strange problem occured at my company. Suddely serveral people contacted IT-support with the problen that they couldnt click on any linka on website, when they did that nothing happend. And when they tried to do a right click nothing happend either. And when thet tried to rebott the computer the problem still exits. But when i admin loggs on and off the client, and the user logs in after all works fine. We use win xp sp3 and win server 2003 with AD. Have some one off you herad about this problem before? Continue reading...

I have a HTC HD2 cell phone and my concept is to be able to Sync my desktop outlook 2003 )to my Windows HTC HD2, and back to Windows each night as backup - Then from Google to my Android Galaxy Tab, Can this be done? Thanks in advance John Continue reading...

Why do I have to switch on Essentials every time I turn my PC on, How do I change the settings so Essentials comes on automaticly when I turn the PC on..alan Continue reading...

Hi, Im a doamin user(not an administrator) and when i want to open live.com, asking for javascript is not enabled.When i go to IE ->Secutiry Every Thing is disabled, i asked my admin he removes protected mode also.. but no luck.. Thanks in advance By Sanz. -- If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Continue reading...

By Paul Thurrott There’s been a lot of debate about Windows on ARM, or WOA, and how Microsoft will differentiate this from PC-based versions of Windows. But what if it’s really very simple after all? And what if this differentiation actually makes plenty of sense? Continue reading...

Infected with trojan DOS/Alureon.A Running MS securities essential which cannot remove it. Downloaded Defender Offline Beta as instructed. PC is Acer 5738-6969 with Windows 7. Not getting prompts to start PC using Windows Defender. Need to know if I should turn off the firewall, and need more clarity on the DEP settings. Can turn it on, but then what do I do? How do I start up the PC running the defender offline beta disc? Continue reading...

Please do let me know how to enable bluetooth drivers in Windows XP SP3. Bluetooth is not installed default to my machine on setup. My requirement is to connect to my bluetooth phone using USB Donkle and Nokia PC Suite. Please help Continue reading...