Microsoft Support & Discussions

Thank you but I dont need any help at the moment......been trying for hours.....phew!!!!! Continue reading...

i m using window 7 starter. 3 days back i downloaded microsoft security essentials. Ever since i have downloaded it, it is showing alert for Adware:Win32/OpenCandy again and again even after cleaning as advised by the proagramme. Only when i quarantine the 'adware' alerts stops but problems starts again as soon as i restart my comp. Continue reading...

Pleasehelp: have downloaded MSE again (2nd time) because I got the info that my computer was not safe but after I did a proper scan I tried to update and then keep getting the error code 0x8024022. I have followed the troubleshooting updates and still the virus and spyware definition updates fail........what do I do now Continue reading...

After upgrading Internet explorer 8 to 9 (9.0.8112.16421 version on VISTA), when I´m browsing with it, the mouse pointer doesn´t correlate with the actual click point, therefore mouse becomes useless. This happens only using Internet Explorer 9 so I have to use other browsers. Thank you. Continue reading...

Hi We are an educational institute and we bought 9 Windows 7 (WinStrtr 7 SNGL OLP NL Acdmc Legalization GetGenuine) licenses. We have been allocated a product key but we do not have anything under download. We get a message (There are no downloads available for this product.) How can we get the software of Windows 7 on which this activation key mentioned in Volume Licensing site will work. I have already check it does not work with Windows 7 Home premium.. Thanks Continue reading...

hi when i type in hudsocat on search engines my user name shows up how can i make this stop happening cheers dave Continue reading...

my computer often shuts down. i got an error message as follows. C:\DOCUME~1\mick\Local Settings\Temp\WER958c.dir00\Mini022012-0… C:\DOCUME~1\mick\Local Settings\Temp\WER958c.dir00\sysdata.xml.. what does this mean and how can i fix it. i have xp proffesional on my desktop and run norton anti virus Continue reading...

hi I was wondering if anyone new how to permanently change the column width on BCM business report. When i a save a report with changed columns and column width it remembers the columns but not the column width, hence i cant see all the information without resizing the columns again. thx Continue reading...

There's a conflict with Microsoft Windows 7 Backup that prevents normal backup completion. file:\Device\HarddiskVolumeShadowCopy18\Users\\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\62\2bc3143e-144fd812 It is a standard component of Java and is mistakenly found to be an exploit during backup. But not during usual check. The lock/erasure by the MSSE of the component results in MS Backup failure. MS Backup or MSSE software fix is necessary. Continue reading...

I haven't been able to use the internet for the past 2 days because I'm constantly been redirected to weird esites. My OS is Windows 7 Ultimate. McAfee tech told me to uninstall IE9 and install instead IE8. Easier said than done. How do you uninstall IE9 and then install IE8? I tried to install IE8 for Windows 7 and at the end of the installation get an error message saying the my pc OS is not supported. I tried other OS listed in the drop down window and all said the same thing. That's absurd, my browser actually is IE9. So, how do I get rid of IE9 and then install IE8? Thanks Continue reading...

I have a micro cassette of an interview with my mother. I am trying to transfer it to my computer so that I can make a cd of it. I have tried using the sound recorder but it only records for 60 seconds. Is there some other way to do this? Continue reading...

I, for some reason, cannot seem to update Office 2010 with the following: kb2597091 kb982726 I tried using Windows Update, It gave me an 'Unknown Error'. I then tried downloading the updates from the Download Center, and both gave me 'Error while running detection'. How can I fix this? I am running Office 2010 32 bit on Windows 7 Ultimate 64 Bit Continue reading...

I am unable to uninstall Internet Explorer 9. It is not showing up under the Uninstall section of the Control Panel. I have also tried uninstalling using the methods recommended under http://support.microsoft.com/kb/257929 , which have not worked. Any other recommendations? Continue reading...

no mic now Continue reading...

I have audio problems and when I turn on my Windows 7 Starter version the sound blows out of control. Iv'e done restore and it works for a short period of time. However my Security Essentials won't run correctly in safe mode indicating my pc is at risk. The icon has turned red and my pc when I reboot continues to go to sadfe mode where Im unable to fix the problems. Security Essentials has effectively barred me from updating or otherwise. What do I do? Continue reading...

Dear all, Working problem, although I log on as administrator, but I can not give modify right for a domain user. Even though I do the further setting in folder property. The error pop is XX is access denied. Help! Thank you in advance Franklin hong Continue reading...

I have conducted Driver Updates - Even puchased the downloadable software to do so. I completed the Driver Update. When I try to install Windows 7 I get to the stage that says "Starting Setup" my system just sits there and humms.... Do I have a driver problem? This is very frustrating - I expected this to go a lot more smoothly. Continue reading...

I have conducted Driver Updates - Even puchased the downloadable software to do so. Whwn I run the Drver update - I get 2 that need updating - even after I run the software and it runs to completion the same 2 show needing updated. When I try to install Windows 7 I get to the stage that says "Starting Setup" my system just sits there and humms.... Do I have a driver problem? This is very frustrating - I expected this to go a lot more smoothly. Continue reading...

my computer is run slowy,,,,,,when turn off i has to wait 2 minutes...why Continue reading...

MSE asked me to "allow" or "continue blocking" an application. I chosed "continue blocking". Now I would like to unblock it. How do I do it? Continue reading...

Hi I'm trying to make an online purchase using Internet Explorer. I'm able to add to cart and items appear to be added, but when I click checkout (which takes me to a secure part of the shopping site) items are not there. Is this a cache issue? Can anyone offer suggestions? Many thanks in advance. Continue reading...

I have received notification by a note pad on the desk top: "echo off echo YOU HAVE A VIRUS ON YOUR COMPUTER pause echo CONTATTING SUPPORT PROVIDER...... pause echo DO YOU TO DELETE THE VIRUS ? pause echo ACCESS DENIED ... echo ACCESS DENIED ... echo ACCESS DENIED ... pause echo ACTIVATING VIRUS.... echo VIRUS ACTIVATED !!!! pause :1 dir/s goto 1" Can't find where virus is from. Continue reading...

Two months ago, I acquired a rootkit virus and my 'then' Av failed to detect it (Panda AV). I need to know if MSE will detect and zap one of these? Thank you. Continue reading...

I recently started using Google Chrome although i never had any problems with Explorer 9 I had a Malware bad bug & spent lot of money trying all the programmes that siad it could sort my problem But none did (getting some money back of course) however the only wat I managed to get rid of the bug was to sign up for another company to come into my PC & they did get rid of it then when I came to get into Explorer later I could not so I had to contact them again they then tried to sort it out but ended up putting Google Chrome on my PC, they showed me lot's of complaint letter's about Explorer 9 but I said I had never had any problem Yes it's is fast & some plus b…

I have a 500gb ext hard drive connected to my acer all in one, when I want to open it it says denied access, how to I get access to it? I didn't password protect it, any comments would be appreciated. Thanks. Continue reading...