Microsoft Support & Discussions
Free PC Help Forum microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
84,740 topics in this forum
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Office 2010 install error 1920, no OSPP service
by Guest Jim Cooke- 0 replies
- 385 views
I just built a computer on which I'm running Win 7 Ultimate x64. I have all user accounts set to Admin (full control). I get the following error when trying to install Office 2010 Professional: Error 1920. Services "Office Software Protection Platform" failed to start. Verify that you have sufficient privileges to start system services. Description: Microsoft Office Professional 2010 setup did not complete successfully. We are sorry for the inconvenience. Problem signature: Problem Event Name: Office12Setup Problem Signature 01: {90140000-002A-0000-1000-0000000FF1CE} Problem Signature 02: 14.0.4763.1000 Problem Signature 03: StartServices Probl…
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Security Essentials detected 1 potential threat and suspended it.
by Guest KarolMunch- 0 replies
- 120 views
Security Essentials detected 1 potential threat and suspended it. I am supposed to clean the computer to remove the threat. It's not working....the attention box keeps popping up! I've cleaned the computer and restarted it. It won't go away. Help please! Continue reading...
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can i upgrade 6.5 to 7 on my htc touch pro 2?
by Guest wayneloveridge- 0 replies
- 296 views
zune software wont connect to phone yet it physically does as it has loaded all music and files with syncronisation. think i need upgrade even after runing fix it it wont conect Continue reading...
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CD/DVD Drive driver is bad
by Guest LarryEFoster- 0 replies
- 187 views
I have a new ASUS A73S computer and I have two problems which are proving mind blowing since ASUS Member Support does not respond to Tech Support requests. 1st - The CD/DVD drive driver will is bad and since I can't run the drive my BU disks are worthless. After hours of going to sites for downloads and being led down the path of free downloads only to asked to sign-up for the service at a fee. Any suggestions? At first it did work and then stopped a week ago. Of course with no drive my backup system disks are of no value. 2nd - The computer shuts off [on power] the wireless connection after a short period of time. It has happened on three different wireless router…
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Windows Defender Offline Beta = PC will nor start
by Guest Ed Triggs- 0 replies
- 126 views
I ran Windows Defender Offline Beta and remove problems identified now Windows Will not start - I try to resatrt with Flash drive with Beta on it no good then tried normal boot fron Hard drive - and startup repair will not work Continue reading...
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Windows XP - Windows Explorer search within files hyperlink text
by Guest Rabbit Farmer- 0 replies
- 236 views
Navigating the MS website is proving rather difficult to find where I should post my question. Please move to the correct location. (thank you) I have a directory with 400 documents (Word, PDF, PowerPoint, Excel, etc.) that I want to search for "A word or phase in the file" via Windows XP 'windows explorer. Here is the issue... The text that I am looking for is within a hyperlink (i.e. looking for "docushare" in my files, but it is a link that looks like THIS) the search within a file does not see the contents of the link. My goal is to identify all the documents in a directory that have a link to Docushare (for example). Windows XP and Windows 7 have the same resu…
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despite scanning 3 times today Microsoft Security Essentials warns that I have not scanned in...
by Guest CoCoRaHsVolunteer- 0 replies
- 211 views
I have scanned my computer 3 times today with Microsoft Security Essentials, however, the tray icon is amber and it warns me that I have not scanned my computer in a while and it may be at risk. I restarted my computer and scanned a 4th time and I still have the same warning. Thinking it might be an update issue I checked for updates and there were no new updates. Continue reading...
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Address Book
by Guest crusader1955- 0 replies
- 132 views
I accidently deleted an address book with several hundred addresses in it. Is there a way I can restore it? Thanks Continue reading...
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Outlook 2012
by Guest raj_display_name_is_alead- 0 replies
- 213 views
Folks When copying some text from a browser like firefox or chrome into Outlook, the text retains the format of the source. Is there a way to automatically paste the text but maintain the format of the destination? Thanks Continue reading...
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WHY DO I HAVE TO RUN A SCAN SEVERAL TIMES WHILE ON THE INTERNET ?
by Guest JAG1455- 0 replies
- 121 views
I HAD THIS PROBLEM LAST YEAR, AND NOW I HAVE A NEW COMPUTOR AND IT IS HAPPENING AGAIN. I DO NOT REMEMBER WHAT I DID THEM. IT WAS A QUICK FIX, AND I THINK IT HAD TO DO WITH MALWAREBYTES, TURNING SOMETHING OFF. I DO HAVE WINDOWS 7. DO NOT KNOW IF IT IS BETA. Continue reading...
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Product Key not enabling 2007 office
by Guest davidseto- 0 replies
- 146 views
my product key is not enabling the office 2007 functions. This occurred after a virus had to be cleaned out. Please advise. Continue reading...
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Unable to install drivers into Windows 7 AIK image
by Guest Desert Nerd- 0 replies
- 510 views
This one's driving me bonkers. I'm running Windows 7 Professional SP1, 64-bit. This is a fresh install of the Windows AIK, with the Windows PE 3.1 Supplement installed. I am attempting to follow the instructions located at http://technet.microsoft.com/en-us/library/dd744533(WS.10).aspx to create a custom image. Steps 1 and 2 are successful I have a mounted base Windows PE image. I did not install any optional components or languages in Steps 3 and 4. I am at Step 5, trying to install additional drivers. More detailed instructions for this step are at http://technet.microsoft.com/en-us/library/dd799289(WS.10).aspx. So, I've mounted my image successfully: Dism /Mou…
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Google's Purchase of Motorola Mobility Approved by US and EU Regulators
by Guest Paul Thurrott- 0 replies
- 70 views
By Paul Thurrott Regulators from the US Department of Justice and European Commission on Monday separately approved Google’s proposed $12.5 billion purchase of Android handset maker Motorola Mobility. Google is now expected to close the deal soon. Continue reading...
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Why can't I re-download my software
by Guest Lea Mills- 0 replies
- 126 views
Hi, I have purchased a copy of Office 2010, which was working fine. Now none of the programs open so I clicked on the account management link in the purchase email I received and it takes me to a download button. When I click on this, the link goes nowhere. How do I get this resolved? Continue reading...
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Ie 9 is uninstalled and wont install again
by Guest Sandeep12345- 0 replies
- 104 views
i have already uninstalled it and restarted my computer it is not even in the list but when i try to download it again and run it it says setup cant continue to install because more recent version is installed on computer. i dont have any ie installed on my computer i have done everything. iIS THERE ANY WAY TO ME OUT OF THIS SITUAATION?... i am running chrome right now. Help help help. Continue reading...
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Installing from eSATA DVD drive: 0x000007b BSOD
by Guest Zeno McDohl- 0 replies
- 166 views
I have a brand new Dell Latitude E6220 that does not have a DVD drive. I am attempting to install WinXP on it and so I am using a DVD drive connected via eSATA. Setup gets as far as "Setup is starting Windows" (this is after asking me for 3rd party boot drivers etc) and BSODs with 0x000007b. I have ran a full diagnostic including memtests, HDD tests etc and all is fine. The actual DVD (WinXP SP3) is confirmed working as well. I came across this: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/stop-0x0000007b-error-message-during-a-clean/fa2d7d11-0e69-4857-969b-47ee9326dcf3 Which says to change the SATA mode in BIOS to IDE mode, but of course…
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Windows XP pro batch commands vs cmd prompt in shell
by Guest LSSQeury- 0 replies
- 143 views
My bat file cannot rmdir on a directories and files but the cmd prompt seems to work fine for the same script. the bat file line is... rd /s/q \Welder[1].Voltage FYI - I also tried rmdir command. When I am in the cmd prompt and run this command it works fine. Does it have something to do with the name of the directory? Continue reading...
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Of MacBook Airs, Ultrabooks, and Windows 8
by Guest Paul Thurrott- 0 replies
- 65 views
By Paul Thurrott This year, dozens of new Ultrabook devices will flood the market. Are they just MacBook Air rip-offs, or do these new machines offer some unique benefits? And how will the release of Windows 8 in late 2012 impact this market? Continue reading...
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Internet Explorer 9 installation
by Guest Duckpinner- 0 replies
- 128 views
I am rebuilding my system after losing my hard drive, and, answering a message to download IE9, when I click to download, I only get an error message, that my system does not support IE9 because updates are missing. There is no mention of what downloads are missing or how to find out. The instructions say to go online to download but DO NOT identify needed downloads. Therefore, I can never get to the 'RESTART NOW' or 'RESTART LATER' button, and, thus, cannot get IE9. microsoft's instructions are sadly lacking. Continue reading...
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access denied!
by Guest DezrtStrmVet- 0 replies
- 135 views
i have a new sony vaio with internet explorer9 and i cant access this site for sum reason...http://vaww.va.gov/epd Continue reading...
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KMS issues
by Guest Lauren3335- 0 replies
- 97 views
Hi All, I'm having some issues understanding why my Windows 7 clients won't activate. I'm not sure how to read the outputs from the KMS server to know if something is going wrong, either. Anyway, at this point I would think I would have enough (25) activations, but I'm still getting the message that I have an insufficient number of activations on my KMS server. When I type slmgr /dlv or /dli it only gives me output regarding Windows Server, not Windows 7. I've followed the How-tos and all that while setting up...but I'm using Windows 2008 r2, so I thought everything was supposed to be pretty automatic. Any help would be great, thanks! Continue reading...
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How does one integrate programs into a Windows 7 offline image?
by Guest SirH3nry- 0 replies
- 98 views
Examples of "programs" being Google Chrome, Mozilla Firefox, Paint.NET. Things like that. Applications, if you will. Continue reading...
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windows update
by Guest JasonMat- 0 replies
- 105 views
Dell Vostro 3550. OEM Windows 7 Pro SP1 x86. Will not update. Unknown error in windows update. Error 80096001. Approx 200 updates have installed but none after Nov. 11. Also cannot update Microsoft Security client. Have run fix it. Fix it says it fixed the update issue, but it is misinformed. No disc or file system errors reported. Continue reading...
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Unable to inject to Bluetooth Driver into WIM
by Guest rbdsolutions- 0 replies
- 109 views
I am producing a customized Windows 7 image for a customer and am having an issue injecting a bluetooth driver into WIM using DISM - error is below: 2012-02-14 07:55:31, Error DISM DISM Driver Manager: PID=2824 Failed to install the driver package 'C:\temp\drivers\RalinkMotorolaBC8Bluetooth30HSAdapter\oem1.inf'. - CDmiDriverStore::Import(hr:0x80070002) 2012-02-14 07:55:31, Error DISM DISM Driver Manager: PID=2824 Failed to install the driver package 'C:\temp\drivers\RalinkMotorolaBC8Bluetooth30HSAdapter\oem1.inf'. - CDriverPackage::InternalInstall(hr:0x80070002) 2012-02-14 07:55:31, Error DISM DISM Driver Manager: P…
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Reference Image Activation or 30 Days Before SYSPREP
by Guest ppcroteau- 0 replies
- 165 views
Hello, I want to know the best practice for REFERECE image windows 7 My server kms is AUTO_DISCOVERY if I build my reference image windows 7 on this network and I take ghost (image state before running sysprep), the image is auto actived After I deploy with sysprep and rearm-0 but problem appeared on kms server with account computer. if i want to fix it, I read on this forum that we need to tape slmg-rearm just before sysprep computer .. If I want no activation reference computer I need to shutdown the kms server or build the windows on another network without kms server but the reference computer is good for only 30days after i need to reinstall each time What is…