Microsoft Support & Discussions

on february26 my facebook stopped letting me play my games ,i have scaned and refreshed many times it said can not show content. what can i do Continue reading...

Update KB960225 failed with error code 80071A90 Looking at trouble shooter information, it seems it may have failed due to me using system restore on my laptop I have used Mr Fix-It to hopefully get around this problem but how do I re install this update now I am using Vista Home Premium Continue reading...

By Paul Thurrott In Windows 8, the interactive Setup process has been streamlined and evolved yet again, lopping off more time and, as important, often reducing the number of steps that the user must undergo in order to set up and install the OS. Continue reading...

Update KB960225 failed with error code 80071A90 Looking at trouble shooter information, it seems it may have failed due to me using system restore on my laptop I have used Mr Fix-It to hopefully get around this problem but how do I re install this update now I am using Vista Home Premium Continue reading...

Hello. On 2/9/2012, MSE found that the trojan JS/BlacoleRef.R had been downloaded to my machine and recomended that it be removed. I allowed MSE to remove the file, but since then, MSE has not performed the daily scheduled scan as it had before. This persists even though I repeated the steps in MSE to schedule a scan, shut down and restarted the machine, and MSE and MalwareBytes say that there are no threats on my machine. How do I re-enable scheduled scans and how can I be sure that I'm not still infected? Thanks. Continue reading...

I have an issue with an XP SP3 machine running IE8. Group policy adds in two addresses to the intranet settings. This works fine in windows 7 and is not occuring on all machines. The policy is applied successfully, and the appropriate keys appear in the registry that would contain the settings. All the settings seem to be there, RSOP shows they are correct. To me it seems like IE cannot read the registry keys for the intranet zone. Now i can go in and add an intranet site though IE and it creates a registry key, but as soon as you close the window and open it back up, the setting does not appear. It will retain the 'require https:' setting. I've looked at the perm…

Hi, IE9 was automatically installed on my 64-bit Windows 7 pc. I took the tutorial and it seems to really work well. I then loaded PhotoSuite 6 and wanted to view their tutorials under their University page. When I clicked on one, the video did not show up. Instead, all I got was a blank white space. Prior to purchasing this software, I was able to view all the videos with IE8. Now I cannot. It is not a Flash problem because I can still get to www.studio14k as well as other flash sites. I went in to IE and made OnOneSoftware.com a safe site. I even asked my friend to try to look at the videos and she had no problems. Other than this, I love IE9. I did not inst…

i am using samsung gtb7610 windows phone os is6.1 and now i want to upgrade the windows so kindly suggest me how to upgrade and i am very thankful if u can suggest me a direct link Continue reading...

I've configured a PC to automatically log itself in automatically on startup/reboot. The problem I'm having is that we use a Disclaimer screen where users have to click OK to agree to terms of computer use. Is there away I can setup Windows 7 to skip the screen as well when it restarts? Continue reading...

We are having problems with Office 2010 activations. It appears that we have a problem with the current count being less than 5. Currently it is 2. Unfortunately we don't really have anymore computers. The computers waiting on activation also have problems with the grace period being expired. Is there a method to force activation via KMS with a lower count? Continue reading...

if im running microsoft security essentials ,Do i or should i run other anti-virus protection with it,or is the security essentials all i need? Continue reading...

My computer has been hijacked and sends me to gimme answers site. It has also disabled my microsoft virus protection. A variety of anti-virus software scans have not fixed the problem. Help Continue reading...

I have an issue that I'm sure has a simple explanation but I don't know it. I have a folder tree that whenever a user moves a folder from one folder to the next, the permissions do not update. Yet if a user copies the same folder to the same location, the permissions update as expected. This only happens with XP. If I try it with Win 7, whether the user moves or copies, the permissions update. Has anyone seen this or have an explanation? Continue reading...

We have a Windows 7 64bit image that several people spent a lot of time preparing, and now the system won't boot after running sysprep, and systems that got imaged with the same image, won't boot and get the same error. The error that comes up is: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer, and then restart the installation." I would like to know if there's some way I can repair the image so it will boot again. A lot of time was spent working on this thing. We think it is the actual sysprep I have tried using a Windows 7 64bit repair disk, but …

Hi All, I did some searching around couple of forums, but I couldn't find the right answer for the question bellow I'm creating unattended sysprep file for my Windows 7 installation and can't figure out how to make Windows 7, auto-logon to already created user account after the sysprep process is complete and Windows is at OOBE window? I was able to make the OOBE process as unattended as possible and this is the last step. Thank you in advance, Tom Continue reading...

I'm curious to hear from any Sys Admins that have upgraded to Office 2010 and any advantages or disadvantages you saw in the new version. We are still on Office 2007 and arent having any issues we need to solve and I cannot find any features in 2010 that motivate me to spending the time to upgrade the company. So I'm wondering how the rest of you are fairing. Lossless Audio Addict Continue reading...

I am using Vista. I also have Advanced System Care 5 Pro and SlimCleaner on the computer. Continue reading...

Hope someone can help - I am very new to this - I have Adobe Digital Editions installed and it has the microsoft security shield over the icon so that when I go to open ADE it always asks me "Do you want the following program from an unknown publisher to make changes to the computer" - and I have to answer Yes before I can open the program Continue reading...

I have Security Essentials scheduled to do a full scan each Sunday, which it completes. However, I am now being told twice a week that I have not scanned recently and that my system could be at risk. What is going on?? I use FireFox if that is significant. Thanks john Continue reading...

Every time I open Word 2010 I get this error message: "Component 'comctl32.ocx' or one of its dependencies not correctly regstered: a file is missing or invalid". I ran the "repair" function from the backup disk for Office 2010, but the error still appears, which is very annoying. Is there a solution to this problem? Continue reading...

How do I remove "Home Malware Cleaner"? Continue reading...

I recently installed Microsoft Security Essentials everything seemed fine but I'm now getting messages that computer has not passed validation and that security essentials will stop working in 30 days. I get instructions to download Security Essentials but when I try, I get message saying I already have it. What validation is it referring to and what do I do please. Continue reading...

With IE10 in Windows 8, we reimagined the browser. We designed and built IE10 to be the best way to experience the Web on Windows. Consumers can now enjoy more touch-friendly and beautiful, fast and fluid Web applications with the updated IE10 engine included in the Windows Consumer Preview. This fifth Platform Preview of IE10 delivers improved performance and support for more HTML5: This video shows some of the touch-friendly HTML5 technologies in the fifth IE10 Platform Preview, included with the Windows Consumer Preview. You can read more about the improvements to the Metro style browsing experience on the Building Windows 8 blog. The remainder of this post discuss…

I have Office 2010 on my desktop at home I originally downloaded it from an online order, and I have a backup CD. Now I want to install the program on my new laptop, but I cannot find the product Code anywhere. Is there a way to obtain the Product Code so that I canP make the installation on my laptop? Thanks. Continue reading...

Original Title: Monitor problem My monitor now has thin, colored horizontal lines across the hwole screen. It appears to reflect the opening of different software, ie. mail, messenger, internet explorer. Is there a probrom or solution to resolving this problem? Continue reading...