Microsoft Support & Discussions

I tried to look at my Manage Add Ons through Tools because when I clicked on a screen it no longer jumped to the new screen, but I had to do so manually. The Add Ons window displays, but the list box is so small that it does not show any of the list items, which means I cannot "manage" them. What to do? Continue reading...

Microsoft’s annual internal TechFest research showcase kicks off on March 6. So what better time to check out Trinity, a graph database research project, from Microsoft Research? Continue reading...

is it normal practise for a microsoft rep to phone at home and advise they are going to help you because of error messages that had been sent and ask you to type in letters on your pc Continue reading...

Hello all I have understood that the reason why I cannot make my SlimServer software on my ReadyNAS index all my music files is that Microsoft Security Essentials hinders it. The scanning typically stops after a couple of thousands tracks. If I stop Microsoft Security Essentials for a while, maybe I could fix this. But how? Regards Jan Continue reading...

Hi There Removed MSE about a week ago, only problem is now on each reboot of Windows 7 64bit, Folder keeps returning in C:\ProgramData\Microsoft\Microsoft Security Client, delete again, and it stays gone til reboot. Any idea of the cause of this issue and how to solve it? or is it best i just reinstall MSE and stick with MSE for Protection Continue reading...

I have a client that has the Zbot infection on there computers/network. Having installed Microsoft Security Essentials, updated it and ran. Mse detects this infection, removes it and asks that the computer be re-started. Upon restarting the pc (Running XP SP3 + Updates) mse detects the same infection, removes it and the pc runs as normal. The next day the process starts again. I have started the machine(s) in safe mode, ran mse. and also done registry cleanup. Only to have the process start again, when the machines get re-started. Have also ran the zbot killer/fixer from Kaspersky. Starting to want to reload all the machines and the server (9 PC's running …

how do i get virus protection not monitored page i need to change the settings Continue reading...

Hi all, When running sysprep via command line on a Windows 7 box, the sysprep GUI always pops up regardless of the command line parameters. What's going on? This can't be normal! Example: sysprep /generalize /shutdown /unattend:c:\unattend.xml Thanks Continue reading...

Hi I have found similar questions, but nothing for this particular combination. just installed outlook 2010, connecting to an exchange 2007 server. it comes up with a Security Alert: Exchange7Server.domain Information you exchange with this site cannot be viewed or changed by others. However there is a problem with site's security certificate. -The security certificate is from a trusted certifyin authority. -The security certificate date is valid. -The name on the security certificate is invalid or does not match the name of the site. -do you want to proceed? we have a 3rd party cert installed for OWA. this only comes up on the LAN, never got it with outlook 20…

Hello. I opened a Microsoft Word attachment to an email (using Outlook Web Access in IE9) and OPENED the file from the email rather than SAVING it (turns out to be a big mistake...). I worked on the document for a few hours, saving along the way. I never got a prompt from Microsoft Word to designate a location for the save so I kept assuming that I had either set the location at the beginning and forgot to do so or that it was saving the updated file in the Downloads folder. However, when I finished the document, saved, exited Microsoft Word, and tried to attach the file to an email, I discovered that, in fact, I had neither designated a place to save the file and it w…

Hi I am trying to view our IP camera through my HTC HD2 but having no luck. the browser says please install the latest java plug-in first. all the controls are there but no image will show. Can any one help or is it upgrade the phone. My sons ipod work easy and the wife apple 3gs bah.... Continue reading...

My microsoft security essentials finds these 5 trojans. From my research I will have format c and reinstall everything, is there any way to remove them withour formatting? I use windows 7 32-bit. Continue reading...

I've been driving myself crazy with this! I've searched around without much success. We have a considerable amount of HP Mini 5103's that use the Marvell Yukon 88E8059 Network Interface Card and I cannot get the NIC to work with Windows Deployment Boot images. I'm a pretty competent guy and I've been working with WDS for a couple years and I'm quite familiar with it. I've tried the following with the drivers provided by HP and Marvell. These are the 32bit drivers and 32bit WinPE and Windows Boot Images. I've installed the above drivers on a standard x86 WinPE image using DISM and the network interface works fine. I get NIC lights and I can ping and trace route with no…

Now I had a previous problem with an Nvidia card untill it was totally gone. I've now downgraded To a Radeon X700 Card. Spec are as follows: Windows 7 Ultimate x64 bit ADM Athlon 64 X2 Duel Core 4200+ 2.20 GHz 2GB DDR2 RAM My currently installed Driver is, RADEON X700 PRO (Microsoft Corporation - WDDM) I also have the Catalyst Control Centre (CCC) which was recommend by ATI to the best lastest diver update for my card (Of which windows then managed to find and install the previously mentioned Driver above) I also have a LogMeIn Mirror Driver installed. This has never caused me any problems in the future. The problem is persistent and occurs every 30-40 seconds a…

Microsoft slowly but surely is fleshing out some more Windows 8 details of potential interest to IT admins and business users. Continue reading...

Hello, I'm actually writing this for my manager. When she types the apostrophe " or @ symbols in Outlook 2010...completly different symbols appear. I have checked the language setting on her computer and they look right. They are set to English. This just started today. Nothing has changed on her computer. Any help would be appreciated. Continue reading...

I have the checkbox checked for local printer, when in the RDP session I try to print and it doesnt work........ how in the word des ot know where to send the print job...... dioes it wabtto use some XPS printer ...then make you sane the file ..then nothing works like most stuff....just saying "all you do is checkmark that box when configuring your session and all print jobs initiated in the RDP applications will cometo your local printer" theremsut be more to it Continue reading...

I HAVE GOT THIS :A WEBSITE WANTS TO OPEN WEP CONTENT USING THIS PROGRAM ON YOUR COMPUTER.I CAN SEND NEW MESSAGE BECAEUSE OF SILVERLIGHT.CONFIGURATION.EXE. CAN YOU HELP PLZ Continue reading...

I reinstalled Windows 7 for reasons that could be explained in an entirely separate thread. Anyway, Windows 7 is stuck on the "stage 3 of 3 Preparing to configure Windows" screen and has been since late last afternoon. So for a good 13 hours. I'm not supposed to turn the computer off... So do I wait until the world comes to an end or do I have other options? --- Yes, this is happening after running MS Update after the reinstall. We really don't have this kind of time to waste. Continue reading...

The recent appears near the top of my Hotmail page. The cell phone number is mine. Is this legitimate or a hack? A blue shield with a question mark inside it also appears to the left of the question. Continue reading...

I have been asked to look into moving from Office 2007 to Office 2010 at the same time we move from Xp to Windows 7. I am all over the change but am meeting resistence from some quarters. The chief complaints are that this would be too much change for the users to handle and that any macros written in 2007 will not work in 2010. How much change in layout, functionality and operation will the user expect to see? From where I stand, I don't think the jump will be too dramatic. The ribbon was always the hold-up for the change from Office 2003, but since we are already on 2007, this doesn't seem like much of an issue. What about the charge that macros won't work? Anything pre…

It has incorrectly diagnosed two files as being a threat. I need them back. How do I get them? Continue reading...

Hello I have installed the AD LDS for windows 7 and I was following this tutorial: AD LDS Getting Started Step-by-Step Guide But when I try to connect to the instance with the ADSI Editor I get the following error: Operation failed: Error code: 0x20d6 No superior reference has been configured for the directory service. The directory service is therefore unable to issue referrals to objects outside this forest. I tested it on a windows server 2008 R2 and it works but on windows 7 it doesn't. There is only one instance and no forest, so the error is misleading, I tried upper and lower case, to add and remove parameters but nothing. I can connect to the service with…