Microsoft Support & Discussions

how do i install windows 7 ultimate as a 64bit operating system? Continue reading...

[moderator note: subject and body text modified to change "update" to "scan"] Security essentials is erratic when it comes to scan (was updating). Sometimes it's right at 12, other times it can be 1:30. Do I need to set a reminder to manually scan (was update)? Continue reading...

I was writing a email when out of the blue. this script appeared right over the of my email that I was writing. I did a little reasearch and i Thinl it is some kind of virus. Can anyone identify this group of lettering. Continue reading...

In the FAQ section for MSE, #22, "This operation has been cancelled due to restrictions in effect on your computer". The instructions to go to the registry and to the key (see below) are not working for me since I do not know the command (cmd) functions to get there. What commands do I use to get to the registry key HKCU\Software, etc.......? I need to do this but cannot manipulate the registry in order to do so. Please help. Continue reading...

Each time I go to a web Site I get a Secuty Alert that appears with a sheild on top that indicate that this web site does not have a valid certificate. How do I remove this security alert? Continue reading...

have manually removed some of it but I still can't connct. I installed Microsoft Security Essentials but it will not run a scan until after it updates..which it can't do. I get this error message: Error Code: ox8024402c the proxy server or target server names can't be resolved. I installed malware and it got rid of some viruses but did not fix the problem. HELP!! Continue reading...

Hello! I am trying toinstall SP1to Windows 7Professional 32-bit (RU). It fails 0x80070002 CBS.log (only Lines with error) 2012-03-07 21:59:35, Info CBS Exec: Staging Package: Microsoft-Windows-SearchEngine-Client-Package~31bf3856ad364e35~x86~ru-RU~6.1.7601.17514, Update: SearchEngine-Client-Package 2012-03-07 21:59:35, Info CBS Exec: Staging Package: Microsoft-Windows-SearchEngine-Client-Package~31bf3856ad364e35~x86~ru-RU~6.1.7601.17514, Update: SearchEngine-Client-Package, PinDeployment: x86_microsoft-windows-s..oyment-languagepack_31bf3856ad364e35_6.1.7601.17514_ru-ru_442db4b92b8cc988 2012-03-07 21:59:53, Info …

By Paul Thurrott Apple on Wednesday announced next generation versions of its iPad and Apple TV product lines. The firm says that both will become available to consumers in the coming weeks. Continue reading...

We set up about 10 laptops with Windows 7 and installed Office 2007 & 2010 (2007 first then 2010 to separate directories) for some classes that will teach both versions of the software. Sometimes when you open Word 2007 then close it and then open Word 2010 a configuration screen will come up and it will take a few minutes for Word to open. Is this by design or is there a registry key we can put in to speed up the configuration process? Brother's and Sisters all Rise! Continue reading...

I manage an older application for managing user passwords and access. The application creates a popup window with a simple HTML page that, until IE9, could be saved as a text file. Because of the sensitivity of the information, the form can only be viewed once. In IE9, the popup window opens and displays the information correctly, but when save-as is used to save the form as a text file, the browser reaches back to the web server and requests the page data again, resulting in the password information being displayed as previously viewed. I have read a lot of forum posts and comments about cache management, but did not see anything that applied to this issue. Is this some…

IE9 won't finish opening web links and hangs on opening any PDF or Word document. Any Suggestions/ Continue reading...

So many people has disabled add-ons, reset ie9, disabled surcurity and the stuff you have suggested. Now can fix ie9 so I can load webpages or will you tell us how to run ie9 with windows7 or just tell me and everyone else that you don't know how to fix it and let us get used to running a different browser. Continue reading...

I'm in a corporate environment and we DO NOT want our users to go through the Windows Welcome. There are no local accounts as everyone is required to log in to the domain. Everything I read says to OOBE as the last step, but this removes most of the custom settings I configured. So how do I make a generalized image that doesn't undo what I've done? I understand the need to reseal but what good is it to configure settings only to erase them? Continue reading...

I just started a new job, and was installing Office on the new computer they just purchased. At the time, I did not a work email set up yet, so I used a personal email to get things installed and ready with the intent of changing the email associated with the account later. Fast forward to today, where the boss came by to collect the card with the Office product key I had written down on it. I go to change the email associated with that product, only to find no way to do so. I called the United States number from this list: https://office.getmicrosoftkey.com/Home/SupportContact and was told that they couldn't change anything! This is absurd, how can they not have th…

It's now 7 March and my question is when comes mse 4 out of beta? Continue reading...

. . .and when I click "Turn On", it eventually says "Cannot turn on Real-Time Protection" and says it timed out. Why is it saying that? Continue reading...

When I run a scan or upgrade on Microsoft Essential I receive an error of 0x80040154. I think my computer is being attacked by a viruis and I am unable to remove it with Malwayre or Mtcrosoft Essentials. What can I do? I have tried the suggested steps I recewived from microsoft and none worked. Continue reading...

Je veux réactiver mon pare feu, et je n'arrive pas. Windows 7 Continue reading...

Hi at 1750 GMT on Wedmesday 7th March 2012. When I start up my machine MSE does load but the icon doesn't appear in notification tray. In behaviour page it is set to "show icon and notifications" I have un and re installed three times now. Any ideas or fix please Thank You pingu70 Continue reading...

HI I have twonetworked computers.One withWindowsXPPro SP3 and the other withWindows7 SP1 Ultimate 64-bit I have noticed that, if, from the XP computer, I try to copy, via the network share of Windows, a file from Windows 7 to XP, I always get the "Can not copy file: The specified network name is no longer available." error. Why? In addition, from the XP computer, I can not add any network share resource of the host. Why? THANKS BYE Balubeto Continue reading...

I am currently supporting a Windows XP and Windows 7 environment. I have started to run into the issue described in KB 2561285 (http://support.microsoft.com/default.aspx?scid=kbEN-US2561285) This hotfix works on the Windows 7 computers but I am still seeing this delay on the Windows XP systems. Is there a Windows XP version of this hotfix? Continue reading...

I have a laptop that bluescreens with a Sopt 0c0000135 missing winsvr, will not boot to safe mode either. I took a look at: http://social.technet.microsoft.com/forums/en-us/itproxpsp/thread/74942BE7-745B-4B83-8A8E-F98D89DC6876 They never posted a solution and http://support.microsoft.com/kb/885523/en-us does not apply. There are no minidumps (appears not to have been turned on). Boot log can be found here: https://skydrive.live.com/?qt=shared#cid=5FA3B731E5A9DD1E&id=5FA3B731E5A9DD1E%21105&sc=documents Any ideas other than an os repair? Thanks, la Larry Altobelli Continue reading...

I recently decided to back up my phone to my computer. My Outlook at the time of sync was completely empty and my phone had 10 years of information. I downloaded the Mobile Device Center, plugged in my phone and quickly changed the settings so that the phone updates the Desktop for this partnership. Alas, something so simple is so badly messed up by Microsoft. All my contacts now gone. Strange thing is that it did not delete the contacts I added within the past week or so. Anyone have any suggestions? Some information. I am using Outlook 2010 (it was not set as the default for Contacts at the time of sync), Windows 7 Ultimate 64-bit. Continue reading...

By Paul Thurrott It’s a bit earlier than I’d like, but let’s discuss the central issue at the heart of Windows 8, which features dual--or even dueling--user experiences in Metro and the desktop. Does such a two-headed hydra even make sense? Or are we just over-thinking this? Continue reading...

Sometimes, but not all the time, Microsoft Security Essentials detects a medium threat when I start up my computer. It detects a HackTool:Win32/Keygen and I have clicked remove every time it has come up. But I've also noticed something strange, under items it says "process:pid:3432" and doesn't give me a specific location. What is this? AS far as I know, I don't have any keygen on my computer. I am using Windows 7 Ultimate x86 Continue reading...