Microsoft Support & Discussions

I ran Windows Defender, and I was told I had a trojan that needs removing, and to download Windows Defender Offline. I try to make a disc, and it just says it failed, try again. I've tried to make 2 discs, shut down my internet, and it goes to "step 2" and then fails. Also, it said defender removed the threat, yet it still stays orange. How am I supposed to fix my computer if the software's screwy? Please help...thanks! Continue reading...

New tabs in IE9 appeared which are in my Favorites I did not click them, when I closed they disappeared, Why Continue reading...

my laptop with windows7 and microsoft security essential infected with troan downloader:Win32/Cred.B msse wanted me to downl oad windows defender offline beta and run boot with defender.I downloaded defender on a flashdrive from another laptop and booted my laptop.Defender gives the following report: TROJAN DOWNLOADER:Win32/Cred.B alert level:SEVERE Status: NOT FOUND Recommendation: REMOVE My laptop is able to run only the windows defender offline beta in the flash drive.Otherewise it is frozen. Help me out,please... Continue reading...

I have MSE 1.0.1961.0 installed and it wont let me install anything newer. I can Download the latest update file but it just doesn't want to install. I have the 64 bit win 7 version. Any ideas what I can do? As without the latest version, I cannot update my Win& service pack. Continue reading...

I had once a virus called Babylon Search and it installed a toolbar on Internet Explorer 8. I ran an antivirus software to delete the virus. I also had a technician from Norton, clean my computer. Now I noticed that when I right click the toolbar space in IE8 I find that I still have a Babylon-English Toolbar. It is not grayed out so it appear it can be seleted. This program too over my computer and I was not able to make any changes nor run any antivirus software adequately. Where in my system to I find the file location where this toolbar is located so I can delete it? Help! Continue reading...

I have Windows 7 OS, 64-bit. As I'm trying to download IE9, I get a message that I need to install updates on my computer. I go to the Control Panel and install the update (KB2556532), and it says the update was successfully installed. I try to download IE9 and I get the same message, so I go to the Control Panel, and it prompts me to install the same update. (I've tried restarting my computer before trying to download IE9 and it didn't help.) When I view installed updates, it tells me no updates are installed on this computer. I've tried installing this update several times, and each time it tells me it's successful, but it isn't. I'm not sure where I'm going wron…

Wen accessing a site that requires Flash, try installing latest flash, during install get notice, close IE, to continue. How do you close IE 10 (or any other version running) in Widows 8 consumer preview? Acer Aspire 6920, 3 gig ram. Art Continue reading...

I have a XP Operating System and I just downloaded the Windows Media Player 11 for XP. However, I still can not open MP4 video files. Am I missing any video codec? Please help. Thank you, BC. Continue reading...

Hi, hope someone can help me, I did an upgrade to Windows 7 from Vista on a Dell Vostro 1000. I have only 2 boot options: Windows 7 or Windows 7 Setup. W7 Setups brings me a commandline box. W7 boots, displays that it is starting services an then stops with error message, saying it will Roll back to vista -> after reboot it starts the same thing. Exact error Message: The computer restarted unexpectedly or encountered an unexpected error...” I have a german Windows 7 MSDNAA iso. How can I resolve this? Thanks for your help in advance. JJ Continue reading...

well most of the treads i see about this are in spanish and needless to say i don't speak another language i only know english so regretably i am asking how i can go about getting comdlg32.ocx to load correctly on windows 7? every time i try to load it through a commnd prompt or through the file search on the start up menu i get the same failed to load error. and that goes for trying to load the file as an administrator. any help with getting this file to load properly on windows 7 would be most appreciated. Continue reading...

I've recently helped set up a website that requires a domain username/password to log in. This is working fine for several users who are located on another domain. When IE asks for a username/password, they specify the domain\username and password, and it works fine. There is one user who is on a different machine that has issues. (He's on a dual-booting Macbook). When he attempts to log in, and enters his domain\username and password, the domain that it shows on the login screen is the name of his local machine (MACBOOKPRO). How does one change that domain? Here's a screenshot: The grey fields are the name of his machine, and the blue is the domain that he sh…

My computer states thar the administrator ie me does not have the authority to install or delete programs. What can I do to stop this? Continue reading...

how do i hget rid of a duplicate search tab? Continue reading...

Sir or Ma'am: Please excuse my lack of in-depth knowledge regarding computers & Windows, but I was not born with one 6 foot up my wah-zoo. I have expertise in many areas, but that field is not one of them. I have much experience operating computers and software, but it seems the more I know about Windows, the less I understand. Not only with Windows......but some of MS's positions and practices. I was a radar repairman in the armed forces, so I possess a fair knowledge of electronics. As far as computers, I started out using IBM mainframes in the mid 70's, then MS DOS desktops in the early 80's, then on to the first series of Apple desktops in the late 80's. My expe…

Everytime I try to install internet explorer 9 on windows vista SP2 64bit I get the following error: WindowsUpdate_800F081F I have tried restarting, installing from windows update, using the "fix it" option and doing a clean boot but so far nothing has allowed me to install it without getting that error. Continue reading...

Microsoft finally is going public about OnLive, the company offering hosted Office and Windows on iPads and Android tablets and whether it is in violation of Microsoft’s virtualization licensing terms. Continue reading...

Hi there, Be so grateful if there's anyone out there who can cure this one...such a pain in the rear getting now!!!! I keep getting a message when I'm on Internet Ex 8 saying there's a script running and if it keeps running it'll make explorer not run properly, but when I press to stop it running from the message box it put's up... my browser just freezes up, and the message repeats itself a few times and doesn't actually stop anything!! any idea's PLEASE???? Continue reading...

How do I update my credit card for internet explorer? wkingsbury@msn.com Continue reading...

I love the speed and efficiency of the new IE9 Browser, But I REALLY MISS my Bing Bar Autofill Feature! Internet Explorer is the only Browser that I like to use, and I became very used to having that handy feature. I absolutely dislike having to type out everything every time a form comes up, I suck at typing, and having to fill out mundane info every time is annoying and tedious. I hope you guys will consider adding it back to the Bing Bar in the future. Continue reading...

Suddenly Real Time Protection has turned off and I can not restart it. Get error code 0x800705b4. Continue reading...

What are the risks of using multiple antivirus in one computer (desk top),and are they any do s and dont's. if the problem occurs can somebody suggest some rectifying actions. I started to install new antivirus to my office computer and it requires uninstall of microsoft one care which was installed earlier,and one care,s important function was during start-up (ff).What happenned after the uninstallation of one care program is completed is that desk- top- mouse is not functioning and windows freezed.Please somebody help me... Continue reading...

I can connect to every internet site except www.foxnews.com. Two days ago I could but now I can't. Continue reading...

The Microsoft Research-developed Mayhem scripting technology is the latest open-source app the Redmond company is donating to the Outercurve Foundation. Continue reading...