Microsoft Support & Discussions

I cant get my Windows Media player to open, I have tried several times to open it so that I can transfer music to my sons MP4 player but I cant get it to open. Do you think you could help me figure it out? Continue reading...

Every time I go to Uninstall MSE from the control panel and click "remove" it gives me the message: "Microsoft Security Client Installation Wizard can't find files necessary to complete te installation. To install this program, please download the installation again from the security client website" But I try to reinstall it and it gives me the message that " MSE is already installed in your computer". But then I can't run the program properly because it gives me error message: 0x80070715. HELP! Continue reading...

My MSN account was hacked and is sending out attachments to my contacts. How do I get it to stop? Continue reading...

If I paste the URL of the MSE download site (www.microsoft.com/download/en/details.aspx?id=5201) into IE, I get redirected to a variety of sites that are reportedly selling software to "fix" my PC. The virus appears to be in IE (as opposed to deeper in the network, such as DNS), since pasting the same URL into Google Chrome works as expected. I was able to access microsoft.com and walk the links to the MSE site, so it does not look like the Conflicker worm. Help! I don't see any other overt signs of an infection, but if it's redirecting selected URLs, I worry about what else it might be doing. I just completed a full scan with MSE, which found nothing. Mike Con…

We can't get a stream that always played fine in IE8 to play from within IE9. When we click on the stream it opens a new window as always, but the stream does not initiate. We can play the same stream fine in Firefox 10. We tried disabling and re-enabling the Windows Media Player add-on, but that had no effect. We are currently running IE9 v.9.0.8112.16421 on Windows 7 with SP1 on a 64 bit system. Any suggestions? Continue reading...

Hi, In IE 8 is it possible to have multiple rows of the favorites toolbar? I have a number of favorites that I go to quite frequently and it would be real handy to have a second row on the favorites bar. Just wondering if this is possible at all. If so, how? Thanks in advance, Linn Continue reading...

HI With Windows 7 SP1 64-bit, how do I copy all the settings of a user from an account to another with a different name? THANKS BYE Balubeto Continue reading...

Computer Status - potentially unprotected. Says scan hasn't run in a while when in fact it just ran 1 day ago? MSE Icon in system tray is orange instead of green. Windows XP Home SP3. MSE program and definitions up to date. Ran scan yesterday, no threats detected and now it says may be unprotected because haven't run a scan in awhile?? Continue reading...

On Windows 8 CP, you can start IE10 64 bit, as you could with the DP, by running: C:\Program Files\Internet Explorer\iexplore.exe By contrast, the 32 bit version is here: C:\Program Files (x86)\Internet Explorer\iexplore.exe So how come when you start the 64 bit IE10, does it start 32 bit processes for rendering the actual pages? This is different from the IE10 in the DP, which ran all 64 bit. If you have a 64 bit system, fire up the old Task Manager if you don't believe me. -Noel Detailed how-to in my eBook: In development: Configure The Windows 7 "To Work" Options Configure The Windows 8 "To Work" Options Continue reading...

This morning, I turned on the computer and noticed the icon for MSE in the system tray was red with an x on it. I opened MSE and it said "Computer status - At risk" and "Real-time protection is turned off. You should turn it on." First of all, I have no idea why it wouldn't be on - it's always on, and I never turn it off. But more importantly, when I click the big red button that says "Turn on", nothing happens. It acts like it's trying, but then times out and gives me the error code 0x800705b4. What do I need to do to get this to turn on? I'm running Windows 7 Home Premium 64 bit SP1. Thanks in advance for your help. Continue reading...

lo conecto y cuando apago todo y vuelvo a prender todo no se activa el dispositivo red o el inalambrico Continue reading...

I want to move a folder folder which is my lab work to another folder but the computer is telling me to ask permission from AB desktop But am the one called AB Continue reading...

In addition to the foregoing about mystery program (outside in) loading on computer this am, it cannot be found on the program registry, and does not appear on the remove program list in control panel. A search of the drive yields THOUSANDS of programs beginning outside in. How messed over am I? Continue reading...

mi impresora la compre hace cuatro meses y no puedo conectar me con el dispositivo inalambrica o sea red lo conecto y cuando apago todo y después los prendo no funciona Continue reading...

I have tried 32 bit version via WDS on VMware and a physical laptop, both of which ran 7 Beta no problem. Also tried 64 bit version on VMware. Installation always fails after Installing Features, then Installing Updates: Windows Package Manager Operation failed with 0x80070002. The system cannot find the file specified. Any tips? Regards Brendon Continue reading...

By Paul Thurrott While Windows Home Server fans are still mourning the loss of Drive Extender, Windows 8 includes an even better implementation of this data redundancy and storage pooling feature. It’s called Storage Spaces, and it’s one of Windows 8 best features. Continue reading...

I have Windows 7 Ultimate. Two days ago I installed the update of service pack. The previous time I ran the upgrade it was successful. But this time when I ran the windows update. It installed correctly when the PC was on. After that windows prompted me to restart the computer. It was OK until the Starting Windows screen and then when it came to the welcome screen, there was a text. "Preparing to Configure Service Pack" first it was 44% and after 1/2 half it was around 70%. But it did not go much more than 70%. I waited for 2 hours, but it was still 70%. I started the computer in safe mode and restored my system successfully but I want to update my PC. Here are my COMP. S…

A couple of years ago, I purchased a Windows 7 Home Premium Family Pack (three licenses) and installed Windows 7 Home Premium 64-bit on three PCs in my home, replacing Vista Ultimate on each. A few weeks later, I realized that I could no longer use Remote Desktop on these machines with Windows Home Server, because that feature is not enabled in the Home Premium version. So I've purchased a full retail Windows 7 Professional 64-bit DVD, and I wish to upgrade one of the home PCs from Windows 7 Home Premium to Windows 7 Professional using this disk - I'm assuming that I'll be able to do this through some upgrade path without performing a fresh install and losing all of my …

Hi! In our environment we got two different Volume licens id's and two different keys for Windows 7 hosts.Educational(license) and Administration(license) Is it possible to have one KMS host? for both theese or do i need two diferent machines to act as KMS hosts. Continue reading...

Up Grade of Office 2010 Rolls-back immediately after installation completes, all files in directory are removed. 'an error occurred during installation' erroe message This happens with windows XP only so far. Pc's previously had Office 2003 installed Continue reading...

I use MS Security Essentials and keep it up to date and run scans weekly. My laptop got attacked by Internet Security 2012. It has a file name TCrdMain.exe Indeed help to get rid of it. I have been googling with my iPad because I cannot use my laptop. I have read everything on bleeping computer.com and I want some help from Microsoft to get rid of this virus. please, help me. Continue reading...

So far MSE can take out everything in its path however theres one that MSE asks us to download Standalone sweeper to a CD. We can never either download the full program and/or start or run it when we do. Our next idea is to use a flashdrive and try that but if IT DOESNT....?????? mY 2nd question is, she plays alot of pool and whatever through Facebook, has anyone else ran it these malwares that piggyback on those games? Continue reading...

Computer Status - potentially unprotected. Says scan hasn't run in a while when in fact it just ran 1 day ago? MSE Icon in system tray is orange instead of green. Windows XP Home SP3. MSE program and definitions up to date. Ran scan yesterday, no threats detected and now it says may be unprotected because haven't run a scan in awhile?? Continue reading...

ALL THE SIGN ON MY E MAILARE IN SOME KIND OF FOREING LANGUAGE. PLEASE HELP THEY ARE SENDING E MAILS ON MY BEHAVE ASKING FOR MONEY PLEASE HELP Continue reading...

a problem is preventing windows from accurately checkingt the licese for this computer. error code: 0x8007008e Continue reading...