Microsoft Support & Discussions

Everytime i startup my computer it immediately bsod's, the two repeated errors ive been receiving are irql not less than equal, with ntoskrnl failing, and i also get page fault in nonpaged area and system thread exceptionnot handled. have no idea what to do as im not necessarily a tech savvy person. And i dont even know if this is something that can be repaired by anything other than a hardware repair at a shop.Any help is appreciated Read More...

Hello, when I try to install Windows 11, I get this error:INSTALL DRIVER TO SHOW HARDWAREI downloaded the ISO image from Microsoft and burned it on FlashRead More...

Hello, since towards the very end of October my PC has started to crash when running intensive programmes e.g. video games it had no issue running previously, or if I even try to run stress tests. I thought the problem had passed after a windows update and a nvidia drivers update happened around mid-October but the issue has returned since about yesterday. I have attached my minidump crash log from the most recent crash. Is there any indication as to what the issue is?112924-9718-01.zipRead More...

this happened with clipchamp a month ago and now paint.net today. i dont know why and i cant fix it. ive uninstalled and reinstalled, ive updated my drivers and nothing changes.footage:https://youtu.be/MzwG4QO-fSchttps://youtu.be/WD9snEgGz-0somehow not captured but it also flashes like crazy. please help its happening to random apps and nothing works.Read More...

I have recently been getting BSoDs on my PC nearly every time I use my PC. It even happens guaranteed when I launch up Call of Duty or play a lighter game like a MMO game. I have never encountered this issue before. I have checked my drivers everything seems to be up to date. I have moved to windows 11 and seem to still exist. I performed a clean reset on my windows and reinstalled it twice now. I still encounter BSoDs. I have windows to the latest update. I have not installed any new hardware, I really have no idea what could be the issue, on my PC I only have COD, a MMO game and discord and Read More...

While playing video games which load my GPU, like Fortnite, Rainbow Six Siege etc., my PC keeps crashing. Most of the time it freezes for a minute or longer and then either crashes or I have to shut the PC down. I'm using Windows 11 Home. NVIDIA 4060 GPU and AMD Ryzen 7 5800X3D Processor. This is german: Der Computer wurde nach einem schwerwiegenden Fehler neu gestartet. Der Fehlercode war: 0x00000154 (0xffffbb8deb6d3000, 0xfffffc0552d8b5b0, 0x0000000000000002, 0x0000000000000000). Ein volles Abbild&Read More...

Hi,I would like to ask if it is possible to know please, is there any way to know my key number of my windows 11, once I delete it from my computer? How can I recover this license if I don’t have my windows anymore?Thank you.Kind regards,Margarita.Read More...

So I bought a used pc and the old owner didn’t take his account off and I can’t access the pc and I’m trying to factory reset the pc and it also doesn’t give me the option to reset Can someone help me Read More...

this was an image but i couldn't paste it and a screenshot didn't work. I've been trying to fix screen tearing on my ASUS ZenBook for months and I can't seem to fix it, and I'm really stressed out and frustrated can you reach out to find a fix for intel? not Nvidia. all started when i updated my drivers can you help me find my old drivers and settings? Read More...

I recently have my account stolen not this one this is my school account but my primary one is there no way to get it back. My email and phone number was removed, I got a text saying it had. I have made a purchase from the account with the receipt.I literally can’t even do anything my account is still connect to my computer well in the setting it is. The customer support is not very good ngl.Read More...

i would like to link data from sheet 2 to sheet 1 and have it fill out specified Column Read More...

Hello!When I try to change the language, the panel appears on the left side, although it should be on the right. It will only be corrected when you restart Explorer through the task manager. I'm really looking forward to your answer. This is all on Windows 11, I already tried to reinstall.Thanks.Read More...

DO NOT USE WINDOWS 11A quick google search shows countless examples of Microsoft's customer support being COMPLETELY USELESS, especially since 2020-Present. The community support is a joke. Go through the threads and it is rare for the support answer to actually fix the issue. Windows 11 is an evolving turd of problems. DO NOT BUY WINDOWS 11. The lack of customer service and competency is mind-boggling, considering the companies worth. Rich enough to not care anymore. I will be returning my new laptop and switching back to Mac (since I can at least talk to someone at Apple). The trend of useleRead More...

I’ve never seen an actual solution to this topic that’s probably been asked hundreds of times.While playing Halo MCC on PC with a multi-display setup, the mouse will leave the game to a neighboring display if I ever leave the game and return to it; full screen, exclusive full screen, etc.I’ve also noticed that this stays broken for *all games* until I restart or shutdown my PC.What is Windows breaking that causes this to be a global system issue until the PC gets restarted?Thanks- KnarmorRead More...

C drive should have around 1TB. I am not sure why it is showing 50 GB less space. Just started the laptop.Read More...

I bought a new computer on 19 October 2024, it was delivered with Windows 11 Home already installed. Since receiving the device, I went through the initial boot sequence and experienced a 'hang-start' requiring an unscheduled shut-down of the computer. The computer then booted normally and I experienced no issues for the first day. As I was setting up Windows, I re-started to provide the computer a re-set. That start-up sequence failed and the computer was in a shut-down/re-start continuous loop. I have been experiencing the same issues since every time the computer needs to be re-started. OncRead More...

Hey there!My sims 4 saves keep going to my OneDrive along with THOUSANDS of scratch files. How do I stop it saving to OneDrive and just save locally on my computer? I did disable the documents sync and when I opened my game, it was like starting from brand new, all my saves were gone. I reselected the sync option and they are back. I don't want to lose progress, is there a way to do this without sacrificing my saves? Also if I move my saves from the OneDrive Documents folder to the local documents folder, how do I create a path so the computer/EA App know where to save them? I feel if I just rRead More...

Windows 11 requires cpu 1ghz or faster, i have 1.30 ghz why won't it update?Read More...

Fortnite error: Fatal error! Unhandled Exception: EXCEPTION_PRIV_INSTRUCTION 0x00007ff7333aca5a FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7349dc074 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7334d986f FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7334da3ac FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7335db797 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff734906170 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7335db797 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff7335dcd98 Read More...

Microsoft photos app not working after win 11 update its showing error copy to clipboard we tried reinstallingchecked all windows updatesremoved appagain installRepair Photos Appreset appstill its not working Can you please suggest the step what we need do next so this issue will resolve I am waiting for your early and positive response Read More...

Hi,I need to remove myself from my family group. I follow these steps:Using a web browser, sign in to family.microsoft.com.Click next to your name and select Leave family group.Select Remove to confirm.But when I do that, I get an error."Something went wrongWe’re having trouble and can’t remove Deron from your family group right now. Refresh or wait and try again."Read More...

Want to change to an external hard drive to backup. Onedrive is the default how do you make the external NTFS hard drive the default. backup location?ThanksRandyRead More...

I had a Surface Laptop 4 and had purchased the upgrade from Win11 to Win11 Pro from the MS Store. I have the email, but there was no activation key. Nevertheless, everything worked. My Surface Laptop died and was replaced on the warranty with a Surface Laptop 5 that had Windows 11 Home on it. I would like to reactivate my license for Pro. I checked the digital history in the store, logged in with the same email, and there is no history of my purchase. Nevertheless, the email thanked me for my purchase.What do I do now to link my prior upgrade purchase of Win 11 Pro to my current Surface Read More...

My internet always starts to lag when i boot a high performance game like apex legends and fortnite i get low ping but i get high latency and high packet loss percent. I have tried flushing my dns updating wifi driver updating windows reinstall the game but the problem still persists.Read More...

Hello,I've been trying all kinds of solutions hoping that they would fix the problem, but none of them are working. I can't even run the "sfc /scannow" command in order to see what's going on. I don't want to do a full reinstall of windows either since that's super tedious and time consuming. I've tried restarting the computer, manually installing this update, and many other commands. None of these helped. I noticed that there is this tool called "SFCFix" that helps with these kinds of issues, but I would need some assistance with that. I'm hoping I could get some help with that here, thanks!Read More...