Microsoft Support & Discussions

Windows Update does not work on my htc p3400i mobile running windows mobile 6 Professional. Upon running windows update I get the following error: Connection to update server was not available. Check your data connections settings and ensure the device date and time are correct. Thanks in advance for your help. Regards Continue reading...

is there somethink to worry ? https://public.sn2.livefilestore.com/y1pAkWB6aaK7WXcrKfHyP95mtzmL_vEkAKo6RSGyzCCUnr_gl4D5E1GUmDvocMqX7gQdVg0RGmn-3lcnZMfIyv9PA/Untitled.png?psid=1 Continue reading...

There is some virus or something on my computer that is changing my home pages to this website, I've reset the homepages but it just changes them back after a certain amount of time. I've tried various virus scanners such as mcfee corporate, avg, emu, spybot. If chrome is open when the virus tries to modify the homepage preference file this error pops up: "Exception EFcreate error in module SDWinSec.exe at 0011495. Cannot create file ...\chrome\userdata\default\preferences" any suggestions? Continue reading...

From Start Up program: Yes HKLM:Run MSSE "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey Continue reading...

I forgot the exact name, but I know what exact website it came from (ask me to list it if requested.) As soon as I dowloaded this thing, Microsoft Security Essentials removed a password stealer. But then, a day later, when I performed a scan, it detected the same thing again. What should I do? Continue reading...

Please help as I had a firewall intrusion and my laptop was compromised. On the 7th of March 2012, I noticed on my HP Pavillion Dv7 31111ea Win 7 64bit Home Edition, with Kasperspy running, (and one USB error on my PC that I can not find the answer to driver wise, yet my USB devices work), that something strange happened. I opened up an excel word document (Word 2007) that acted like a shared file, and asked me if I wanted to open up as a read only or notify the user. I was alone in the house with only my laptop, so I chose read only of course. I then went straight to the router, wired up to it, and looked at the system security settings I was on WPA plus notice…

I run Microsoft Office Professional Plus 2010 (English) (Student Select) when I try to copy any formatted text or tables within the same or different Word documents I will always loose the formatting. This is also true if I try to copy formats or formatted tables within Excel or from Excel to Word, see example screenshot: When I have a look at my paste options via 'Alt', 'e', 's' or 'Paste special' it only lets me choose between "Unformatted Text" or "Unformatted Unicode Text", see screenshot: Here is what I tried already: - In the advance options menu all options are on "keep formatting" - I uninstalled and reinstalled the entire office suit but keep havin…

mse locks up vista pc scanning c:\windows\system32\driverstore\filerepository\prnca001.inf is it e redirect virus\entry? how can i remove this? Continue reading...

We recently begun updating IE8 to IE9 on all our Windows 7 computers through SCCM. We install it with no users logged in and the following options :/quiet /norestart /update-no. The installation goes through and sccm reports it as successful. This also works great when users with existing profiles logs in to a computer, but not when a user logs in for the first time. When a user logs in and creates a new profile, there is no Internet Explorer. You cant find it anywhere in all programs, but you do see it in program and features under windows features. If we log in with a admin account, the shortcut for IE is back and it works when the user logs in again. We also pu IE9 in …

I run "Microsoft Office Professional Plus 2010 (English) (Student Select)" When I try to copy any formatted text, such as tables, bold or underlined, etc. text within the same or between different Word or Excel documents I always loose the formatting, see screenshot: When looking up my paste options with 'Alt', 'E', 'S' or under 'Paste Special' I have only two options to choose from: "Unformatted Text" or "Unformatted Unicode Text" In other words I can't keep the formatting of any kind of text when I try to copy it! Copy and Pasting pictures however works fine! Here is the stuff I already tried: - All options in the advanced menu are on "keep formatting", see screen…

I have done quick scans and full scans (takes 12 hours) with Microsft essential but it keeps coming back. Continue reading...

Microsoft’s Bing and Skype units are working on a number of cross-platform products and promotions. Continue reading...

I upgraded from windows vista to windows 7 and ever since I have been unable to check for updates on my computer. I keep getting error code 0x8007273D and no solutions in the help center. What is this code and how do I fix it? Thanks, willmstllss Continue reading...

How can I stop the computer from switching to the sign-in screen after only 30 seconds of non-use. I need to be able to leave the computer for at least 3minutes before closing to sign-in. Thanks Continue reading...

I have had a virus & I scanned my PC with Microsoft safety scanner (Microsoft essentials will not open) & I have the following Mailware: Hacktool:Win32/Keygen Trojan:Win32/Dynamer!dtc Trojan:Win32/Orsam!rts TrojanDropper:Win32/Eefs.gen!A The scan results for all of these are Partially removed. How do I get them totally removed? I can't access Microsoft Security Essentials when I ask to scan it says Security essentials cannot scan the files When I try to open Microsoft Security Essentials nothing happens. I have done a full scan with Microsoft safety scanner on safe mode & normal mode with the same result. Help! Thank you Continue reading...

Starting yesterday, 3/26/12, my clients are having trouble with Javascript. I have narrowed down what is going on, but not why. Everytime they open Internet Explorer 8, the security settings for the Internet Zone reset and disable scripting. This doesn't seem to happen to Internet Explorer 9 users. But I still have 75% of my users on XP SP3, so IE 9 is not a solution. I have tried making a GPO and forcing custom settings on them, but it doesn't seem to be solving the problem, or I did it wrong. Because I run WSUS internally, and I know when updates are scheduled, I know that Sunday, we installed the most recent Microsoft Patches. Was there any patch recently …

microsft safety scanner reports it found.virtool:js/obfuscator.cm anybody know what this is.thanks. Continue reading...

Microsoft plans to release the 1.5 version of its Kinect for Windows software in late May 2012. Continue reading...

I had to uninstall iTunes and when trying to re-install it I get the message "Problem with Windows installer package. A program run as part of the seup did not finish as expected". I've run the Microsoft Fixit Center which corrected some problems, also have cleared my Temp file. iTunes still will not install...gives the same error message. Any suggestions? Continue reading...

I have a system that can't afford to have any downtime, so I'm trying to capture an image and then sysprep the WIM, instead of sysprepping the machine and then capturing the image. Can anyone tell me how to sysprep /generalize /oobe an existing WIM file? Continue reading...

By Paul Thurrott Microsoft’s quest to create a no-compromises version of Windows that answers all needs might have resulted in something that is very much a compromise. Continue reading...

Can windows updates be deleted once updated ? Continue reading...