Microsoft Support & Discussions

So recently I bought new laptop Acer Nitro V15 which is really nice laptop for me but there is this one problem I am facing.I have this Boya mic and I want to use it but when I plug it in the audio jack it isn't working. I even bough the audio adapter which is still not working I really need this. I tried everything I can to fix it I even reinstall the audio driver from the official source which is from acer website but still haven't been able to solve it. Can someone please help me?Read More...

I ran setup from Windows 24H2 iso,------------------Could not install Windows 11Your PC has reverted to the state it was in just before you started installing Windows 11.0xC1900101-0x40017The installation failed in the SECOND_BOOT phase because an error occurred during the BOOT operation------------------The installation failed with a Windows 11 setup program error screen that says.I disconnected the LAN or USB cable or disabled LAN or USB in the BIOS and it did not work.Is there some device driver that is causing the problem?Replacing the SSD with one from another company produced the same reRead More...

For the past month my connection has been getting worse with wifi, and it wont let me connect to wifi and the control panel in the bottom right corner wont show the wifi button, and also in settings it wont show wifi. There is no error message but I have to restart my pc at least 5 times to get wifi to connect. For around 4 days a month ago my pc would freeze up and show bsods but not anymore. I have updated drivers and it says I am up to date, I have updated my bios and still nothing, I have changed my wifi to private, still nothing. When I am not at my house though the wi-fi works fine, i haRead More...

I bought a new motherboard Gigabyte Aorus Elite B550 AX V3. It's an atx motherboard so I also bought a new case. I also bought a 650 watts bronze rated PSU. New rams as well. I updated the bios to the latest version. I also eventually removed cmos battery if it is the problem but nothing changed.So basically this is what happens when I turn on the computer. Either 1. I'm stuck in no signal/display.2. Or I get to the point where the aorus/gigabyte logo appears and it shows the buttons I need to click to get to the bios/boot options,etc. If I leave it be it shuts down. If I press delete it goes Read More...

When will Microsoft permanently fix the thumbnail not showing problem?Everytime I open photo files I need to go through an entire process to try and fix the problem. Read More...

so i saved a pdf on my computer and when i didn't need it i tried to delete, it does not get deleted. i tried deleting with the preview pane off still no result. i browsed the internet and found out that i can delete it through administrator command prompt or just shift+delete. it did not work as command prompt gives me a message saying the path does not exist. when i tried opening it, it says file does not exist. i tried through safe mode and still could not get any results. i tried using windows defender and the scan showed no threats. I'm freaking out whether my computer has a virus or not.Read More...

So this might sound weird but I've moved recently and we got a new internet provider called Brightspeed. The speed is great and I haven't had any issues out of it except one.Whenever I launch a game on my computer, be it from steam, roblox, or anything else, my internet slows to a crawl.I've looked the issue up and everything I've tried just doesn't work, I've even went into the internet settings and changed the adapter from dual band to 5g which helped a little until recently.But it only slows down when my computer is plugged in, I've noticed in the settings that the bytes being sent from my Read More...

Why is this problem still happeningTried to upload an image of my Event Viewer problems - but like everything else Microsoft - OVERCHARGED for broken products.1. Windows Update is broken for the following two updates.2024-11 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5045934); which fails installation because of manufacturer's something or another??? Yea... right now it says "Installing - 0%" < if its 0% then is it installing really? It seems kind of frozen and all Options are greyed out?2024-11 Cumulative Update for Windows 11 Version 24H2 foRead More...

Hello, I did my first PC build and it keeps randomly restarting. It may last a few minutes or even up to 20, but it crashes out and restarts without warning. I updated the bios when I first started the computer. I installed a new copy of Windows 11. After starting up and registering Win 11 I checked for updates (I downloaded the Win 11 installer a couple hours before install) and then updated all of the drivers using ASUS’s Armory Crate. And then I ran GE Force Studio to update the GPU drivers. Please help. I really need to get some stuff done using thiRead More...

My new msi pc cannot connect to my virgin media network if you have had the same problem/know how to fix it please reply to this post with the answer on how to fix itAden DermiRead More...

I need my recovery key as i purchased a laptop month ago and it just giving me an error while starting it. Its i have an microsoft account but not recovery key in my bitlockerRead More...

Hi everyone, I've been experiencing a problem with my Lenovo Yoga 7i. A few weeks ago, I noticed a quarter circle white artifact appearing in the top left corner of my screen. Concerned, I ran a full antivirus scan to check for any malware or viruses, but the scan came back clean and reported no issues. Despite this,&nRead More...

Hi, so I've been doing a full aesthetic "downgrade" of my laptop for it to be more like Window's XP, as it's what I'm fond of, and was wondering if it was possible to replace or edit the Shell32.dll located at ["C:\Windows\System32\shell32.dll"] so that the default icons were that of XP. I have an XP shell32 downloaded but replacing files manually is tedious and there are some things I can't edit for some reason. Tysm !!Read More...

I made a new installation of windows 11 on a newly built PC and after a few hours I get a BSoD and some glitch kind of stuff on the screen after unlocking. I made this new installation after my first one started crashing when opening games then progressed to freezing seconds after boot, so I reinstalled it and now this is happening. My specs are 7700x, 7900xtx, msi mag b650, 32gb ddr5, 2tb ssd. Thanks in advance :)!Read More...

Unfortunately the killer wireless adapter is reporting wont initialize error 37 in device manager.Read More...

In continuation of the question posted in this link How to fix open Virus & threat protection, error "Your IT - Microsoft Community, the SecurityHealthSetup.exe doesn't work. Need urgent help.Read More...

AudioReaderXL.exe - System Error"The code execution cannot proceed because build-3.dll was not found.Reinstalling the program may fix this problem." ( I already reinstalled the program but nothing happens error still appears, I already checked the DLL file location, but I can't see any build-3.dll )Read More...

So this happened when I downloaded a emoji font that gives you the Apple emojis now, all of my emojis are uncoloured. They are coloured at the emoji panel but not when I use it. Can someone fix it?Read More...

Hello,I am trying to get Fortnite to work on my new computer. Each time I launch the game, once Easy Anti-Cheat has completed its check prior to the actual game launching, when at the 'Initializing' stage, the computer then BSODs with a 'HYPERVISOR_ERROR'. This does not occur with ANY other game or software.I have done all windows and driver updates (including system BIOS), and followed all steps outlined in this guide (apart from part 4): https://www.anyrecover.com/pc-data-recovery/blue-screen-hypervisor-error-windows-11-10/#fix1 NOTE: One thing I noticed is that when I try Fix 2 "RestarRead More...

keep back lit keys on all the time.***moved from Outlook / Windows / New Outlook for Windows / For home***Read More...

I added a new user but I can't sign in. It won't let me put my password in and nothing happens when I click sign in. I’ve tried restarting it and it didn’t help. Please help.Read More...

windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. uninstalled. reinstalled. nothing is working. i need to use a usb fingerprint scanner. windows 11 version 23h2. serial number: 5CD3181P53 product number: 7G766UA#ABA. i cant even set it up because the setting wont let me click anything. Read More...

This is driving me insane.Timeline: Yesterday I woke up and went about my day just to randomly see "Activate Windows" text on the bottom right of my screen. I assumed this was an error, restarted my PC and still had it appear there after a little bit. I went to my activation settings to see what the problem was and am met with an error claiming that that they couldn't activate windows because I don't have a digital liscence, which isn't true as I have been using windows for the past 2 years with no problems about activation since. The error code for that is 0xC004F012, and when I attempt to trRead More...

hello. I have had Gamepass Ultimate PC for several years now and never really had any problems till mow. I can open the app ok but if I try to down load a game or load to play a game I get no response. I have super fast internet with an ethernet cable direct to my pc, so no issue there. Steam games load and down load still great just not on game pass. I have deleted the app run the repair program that came back all clear no problems detected. I get no error messages when I try any thing it does nothing. when I try to down load a new game I select where to put the game and create a short cut clRead More...

Hello, I have updated my laptop to windows 11 and since then I have been experiencing issues on my laptop. For example: the F1 button does not work and if I press the letters “N” or “B” it takes me to a new help centre page and doesn’t matter if I am on fire fox, chrome or any other website browsers platforms.. This makes its super difficult as I am study and trying to set up a new business all from my laptop so I am not 1 week behind in my study and my work. Please advise as soon as possible so I can get back on track. Kind regards Elias AwitRead More...