Microsoft Support & Discussions

Sadly, I am infected with this malware that MSE didn't recognize and didn't warned me.... I now have all my lifetime work files crypted and can't be uncrypted just because I trusted in MSE.... it's not fair!!! I'm not a newbie user that clicks all the email photos or links that received, in fact, I'm an expert user that really trusted you and now, it's in very, very big problems. Your product don't work as you said it will.... yesterday that I aware about the problem with the malware; downloaded a program that detects malware and WOW!!... all my computer was full of malware that it was supposed that MSE block it.... I'm very sad, very frustrated, very angr…

The orange warning box saie"Your PC isn't being monitored because the app's service stopped. You should restart it now." It showed Real-time protection was OFF and Virus and spyware definitions were OUT OF DATE. So I clicked on the "START NOW" to restart it, but it gave me another box that said"The feature you are trying to use is on a network resource that is unavailable." "Click OK to try again or enter an alternate path to a forder containg the installation package 'epp.msi' in the box below" that box gave me a resource number with other options. Help! Continue reading...

I received this message when opening my windows 7 laptop. there was a problem starting. C:\Users\Customer\AppData\Roaming\newnext.me\engine.dll Operation did not complete successfully because the file contains a virus. Is it safe to delete this file? What should I do? Continue reading...

ABC will stream the Oscars live this year via its Watch ABC app on the iPhone and iPad for certain customers. The app will also feature backstage content from the event, along with the live preshow and ceremony themselves. However, there are severe limitations on viewing this content. Watch ABC allows customers to watch live content content from ABC, but only in certain markets, and then only if they use certain cable providers. These restrictions won't be lifted for the Oscars, according to Variety: But to watch the full kudocast, you need to be lucky enough to live in the right place — and have the right pay-TV provider. The show’s livestream will be available to …

The iPhone 5s and the Samsung Galaxy S5 are going to be two of – if not the two – hottest smartphones of 2014. Or likely until Apple launches the iPhone 6 at least. There are going to be more than a few folks due upgrades, or just generally looking for a new phone that are going to be looking at choosing between these two. Especially leading up to April 11, the global availability of the Galaxy S5. It's not a 100% fair fight just yet, since we've had 5 months to get to know the iPhone 5s and a grand total of a couple of hours at a trade show with the Galaxy S5. So, maybe consider this round 1. There'll be much, much more – like software – to dive into when we actually …

Samsung's forthcoming Galaxy S5 was announced at Mobile World Congress this week and rightfully garnered a lot of attention — it's Samsung's next flagship smartphone. Among the new features one jumped out at me as something I'd love to see Apple add to iPhone 6: waterproofing. Yeah, that's right, waterproofing. Think I'm crazy? Hear me out. Now, in fairness, Samsung's not breaking any new ground here with a waterproof phone. Sony's had a waterproof Xperia smartphone out for a while (and they just introduced a followup too). Kyocera's Hydro handsets can handle water, and Samsung's own Galaxy 4 Active did that last year as well. So I'll say right up front that I don't th…

Fitness trackers have been improving steadily over the past few years, but if the latest gadget lives up to its lofty claims, they may have met their match in Moov. The newly-announced Moov fitness gadget aims to be more than just a fitness tracker, it wants to be your fitness coach. The problem with most fitness trackers is their passive nature. They simply sit on your wrist, collecting data, and leave it up to you to parse what it means. Moov, on the other hand, takes that data, relays it to your phone for processing, and uses what it knows about you and your goals coach you on exercising better. It wants you to be stronger and it wants you to be safer. Moov worked w…

Secret for iPhone is part of a new wave of social networking. Secret lets you post what's on your mind but lets you do it anonymously. Your friends can still see what you write, and the friends of your friends, and even the entire network if it becomes popular enough. You can all comment back and forth as well. Your friends just won't know you wrote it. (At least they won't be able to prove it!) Secret keeps your identity hidden behind generic avatars in an attempt to remove your inhibitions, your concerns about being judged or facing repercussions. But does it work? When you first sign up for Secret, it asks for permission to access your contacts. It claims not to sto…

I am currently running windows 7 home premium 64 bit on my laptop. I have a windows 7 ultimate disc 32 bit, is it possible to upgrade to the ultimate disc, if so how, if not then how can I use the ultimate disc? Many Thanks, Mark. Continue reading...

I accidentally deleted network adapter/driver from my Samsung R580 Model JSB1US, so my Wi-Fi doesn't work. I think I need to reinstall updated version of the Atheros 9258 . How can I fix the problem? Continue reading...

Hi.I have a windows 7 64 bit OS.Every time I turn off the computer,it says it is installing 2 updates all the time!I went into the window update site,and say that there were many failed installed updates.The error code was--643---.That was the most recent failed update.Hope you can tell me what I can do,and solve this issue.Thanks,John. Continue reading...

How do I stop installation of windows update that is currently running? I have clicked the "stop installation" button but it is still running. It is stuck on 29% for "Microsoft One Note" Continue reading...

I'm trying to create a USB recovery toolkit, that runs from Windows 7 booted from USB (that isn't an issue, NT6 Fast Installer, working fine and posting from it now) In doing so, I've ran out of space. I only need 60MB more space. I've tried to remove Windows features and each time it fails, I've looked at the KB article and one of the suggestions is to remove USB drives. Obviously I can't do that as it dies with an instant BSOD. Is there a manual way to remove these features? I'm not adversed to tearing chunks out of Windows as repairing this install is trivial, but at the same time a little guidance would be nice. Any knowledge on how to manually remove Wind…

My Security Essentials is showing in my programs on my computer; but i got an orange warning saying that it was in jeopardy and not protected or updated. Is this a virus, because I can't get it on my laptop, either? Do I need to reinstall it? Continue reading...

My computer running Windows 7.0 (not the computer I am typing this message from), and secured by Microsoft Security Essentials appears to have been infected with a virus/phishing program that looks exactly like MS Security Essentials. The program told me I had a virus (Trojan something) and that I should click to remove. When I did so it shut off the computer and restarted with only the rogue security program that showing. when I attempted to delete it would not do so. Even if I allow it to run temporarily it requires a credit card payment to activate. I do recall that the little MS icon in the lower right corner of the screen was green but I mistakenly clicked on th…

So I know you guys are gonna love this! I have a very particular virus that I believe I picked up through me and my friends' Hamachi network (one of them must have blocked it and bounced back the LAN tunnel to me) Some issues the virus has given me in pristine bullet-point format for an easier time raging: -It has deleted my USB 3.0 hubs. I have tested this since I have a plug'n'play CoolerMaster Xornet mouse and when it plugs into the 2.0 hubs, it works, but any 3.0 hub will not work. -it messes with my damn drivers to the point where, said mouse and touchpad, could not work, even going as far as disabling intel hd graphics and turning off my display -gives startup error…

so i have multiple process that can not be closed. im an admin on the computers account and it says access is denied. here are the problems: atiedxx.exe, csrss..exe, winlogin.exe. i have downloaded "blue stacks" as well as fvflo youtube downloader. i have gotten maleware/viruses via my stupid self for downloading it. how would i remove this annoying S**t from my computer without downloading other things that i dont trust? nortan 360 does not seem to be able to identify it. any steps to uninstal delays and then cancels along with insiting that i update "blustacks". and one more thing-regclean pro seems to have messed up my computer and the cpu usage is up to 96%daily. how …

I have had several different error messages pop up to do with Office products and have four different malware and virus scanners to get rid of them. I have also used the repair option for Office, Outlook etc in the Program files. It may not be related, but one program that I have wanted to uninstall ever since it appeared is Linkey. For a start, everytime I chose "open link in a new tab" it opened a default search screen in a new tab instead. When I searched for why that was occurring I someone had suggested that it was not a safe link to open. However I do have bitDefender and it hasn't shown anything unsafe with the search results that have appeared. I also always ha…

Hello, after migrating VPS to a new server with another VPS IP, which linux files i need to edit so everything like websites start working? i see /etc/hosts /etc/sysconfig/network-scripts/ifcfg-venet0:0 /var/named/chroot/var/named/domainname.com are ones where old IP remains, but there are more files :( is there any list or such? Continue reading...

I have requirments to build a kiosk that disables the users ability to print upon login, and then under certain circumstances enable them to print. All users will be logging in using a generic user account. This is my idea so far: I am going to use CUPS to manage printing ability and Utilize the AllowUser and DenyUser directives for print control. 1) When user logs in I want to run a script that will add that user to the DenyUser list. I want to do this every login just to ensure they didn't somehow keep their printing ability from previous login. 2) I am developing a java application that the user will run, and a potential end result of that will remove them fro…

Home Sharing is a great way to stream content from your Mac right to your Apple TV. It lets you quickly and easily get anything from the iTunes library on your desktop to the HDTV without it having to be on Apple's servers, like iTunes in the Cloud, or you having to be at your computer, like AirPlay. It's an older feature, more pull than push, but for home movies, personal video collections, ripped CDs, and more, it still works great. Here's how! How to set up and start using Apple TV Home Sharing Click on the Settings icon from the main menu of your Apple TV. Scroll down and click on Computers. Now choose Enable Home Sharing. Either enter your Apple ID when pro…

ZEN & TECH is Mobile Nations' lifestyle podcast where we work on centering your inner geek and using technology to help reduce stress and live better lives. In today's episode, Georgia and Rene discuss why we're social, how we interact on networks, the differences between SMS/MMS, Twitter, Facebook, WhatsApp, BBM, Line, Instagram, etc., how we benefit, and what can go wrong. type="audio/mpeg"> Subscribe via RSS: Audio | Video Subscribe via iTunes: Audio Follow on Twitter: @ZENandTECH Download Directly: Audio Continue reading...

Apple has introduced a number of changes to its policies and tools to make device management better for education and business. Both business and education customers can now buy app licenses in bulk under Apple's Volume Purchase Program to install them on a large number of devices at once. Additionally, enterprise and education customers can also now employ hands-free Mobile Device Management, allowing devices to be set up wirelessly, rather than needing to physically connect to every deployed piece of hardware. Apple will now also provide Child Online Protection Act-compliant Apple IDs for students under 13 when a school district requests them. These IDs require parental…

Join Rene, Peter, and special guest Jim Dalrymple of The Loop talk Steve Jobs tribute, the Galaxy S5 problem, and all the week's Apple news! Want to be part of the show? Join us live right here at 1pm PT, 4pm ET, 9pm Email us at podcast@imore.com Tweet us @imore with hashtag #askimore Continue reading...

When you're the most valuable company in the world, the most profitable company of the last three years, and the company that sells the most popular smartphone and tablet, it's no surprise that others look up to you. For the seventh year in a row, Fortune has ranked Apple as the most-admired company on the planet. You wouldn't know it from the relentlessly skeptical commentary on CNBC, the Pulitzer-prize-winning series in the New York Times, or the measly 12 times earnings Wall Street pays for its stock, but Apple is widely respected by people in the business. Apple is tops on the list, but is followed by two other tech giants: retailer Amazon.com and everythin…